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San Francisco Set to Ban the Distribution of Yellow Pages

 

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yellow pages banned in san franNot only do people consider the distribution of Yellow Pages phone books obsolete. So does the law.

Last week, San Francisco's Board of Supervisors passed the first vote towards banning the delivery of Yellow Pages. As reported by the Los Angeles Times, San Francisco is the first city in the nation to restrict the distribution of the book.

If the bill passes its second vote this week, the new legislation will launch a three-year pilot program, starting on October 1, 2011. That program will ensure that Yellow Pages are prohibited from being delivered to private residences and businesses in San Francisco unless they have been specifically requested. Otherwise, the distributor will be subject to administrative penalties.

What does this ban mean?

This bill indicates the government's determination to protect both the interest of its citizens and the environment. Consumers increasingly consider online services before Yellow Pages as they make purchase decision. They are not interested in unsolicited mail. If they need some product or service, they can search for it in search engines or ask friends on social media.

How should you prepare for such developments?

You should keep building your online presence. Educate your target audience about your industry and how it connects to their day-to-day lives. As we have previously discussed, if you are ahead of the curve and following closely the shift in consumer behavior, you can own this new space and become a trusted advisor online.

Should we expect other governments to follow suit? Probably. In any case, act before your city does.

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Posted by Magdalena Georgieva on Tue, May 17, 2011 @ 10:00 AM

COMMENTS

Holy. Cow. I can't believe it's taken this long, honestly.

posted on Tuesday, May 17, 2011 at 10:19 AM by Jill Fratianne


What are little kids going to sit on to reach the table??!!

posted on Tuesday, May 17, 2011 at 10:25 AM by Judy Matthews


Some caffeine ramblings ........... technology considerations aside, it was interesting to watch the market become more crowded with yellow pages competitors over the past 10 years, diluting the intrinsic value of the product. Cheers to SF for a decision that among other things, helps the environment on a few levels.  
 
I wonder how gov’t agencies and businesses that cater to those who cannot afford or operate an internet connection will have to change to continue to serve their constituents. 
 
BTW, when was the last time anyone saw either white or yellow pages in a phone booth ? Or maybe more to the point, when was the last time anyone saw a phone booth ? 

posted on Tuesday, May 17, 2011 at 10:28 AM by Hold The Mayo


I agree - it's about time. I like that they still give people the option to opt-in, allowing for those with limited or no internet access. I've long been sick of getting 3-4 different versions of the same information thrown on my doorstep, especially when, without fail, only one would be in a format that was even remotely useful. 
 
I'll admit, though, I still find it handy to have a copy around in case the computer's off or something - it can actually be quicker than booting up if you know what you're looking for. Makes for a good backup, if nothing else. 
 
Here's hoping more states follow California's example - publishing thick volumes that everyone instantly throws away is such a waste.

posted on Tuesday, May 17, 2011 at 10:38 AM by Keegan


The Trees are much happier in San Francisco! Can't wait for this idea to roll across the U.S.. What's next the U.S. Postal Service?

posted on Tuesday, May 17, 2011 at 11:35 AM by Tim Hmelar


aaahhhh...finally! 
 
now lets get the US govt to sell the US Postal Service to UPS.

posted on Tuesday, May 17, 2011 at 11:55 AM by Brian Halligan


I guess anybody without a computer is screwed. Let's see, that would be my parents and all of my aunts and uncles. 
 
What was wrong with the opt-out model?

posted on Tuesday, May 17, 2011 at 12:01 PM by David


So San Fran is the first to ban distribution. Makes me wonder where the last places will be.

posted on Tuesday, May 17, 2011 at 12:09 PM by Sean


I wonder how companies who submitted adv to yellow pages companies will get their money or pre payments back???

posted on Tuesday, May 17, 2011 at 12:12 PM by Kirill Kononov


Can Massachusetts ban the distribution next? I think we recycle ours the day we get it- does anyone even use this anymore?

posted on Tuesday, May 17, 2011 at 12:15 PM by Michael Pruchniewski


Hear that? That is the sound of hundreds of jobs going away for a few tree huggers. There are more trees today than at the beginning of the 20th century. They are farmed for paper like any other crop. I would rather see an opt out for the tree huggers than have to remember to opt in to get something useful.

posted on Tuesday, May 17, 2011 at 1:12 PM by Denis Ewing


I think you're kind of missing the point, Dennis. The whole issue is that the vast majority of phone books are thrown away the day they are received. People rarely use them, and it is extremely annoying to get 4 redundant versions of information you can easily access on your computer. 
Stopping distribution of phone books eliminates a huge waste, and frees up the resources of paper, manufacturing, and time, for far better uses. 
Whether or not phone book publication is eco-friendly or not is completely beside the point - they are no longer useful and are a waste of time and materials to create, print, and distribute. 
If the majority of people would have to opt out, wouldn't it make more sense to make it so the much smaller number of people who still want them have to opt in?

posted on Tuesday, May 17, 2011 at 1:18 PM by Keegan


It will be more like thousands of jobs lost. As for the "opt in" scenario, distribution will be a nightmare for publishers so people who don't have internet will have to pay for the yellow pages. Additionally, studies show that advertising in yellow pages is profitable for businesses.

posted on Tuesday, May 17, 2011 at 1:40 PM by Bill


There are many sides to this issue, too many to make snap judgments about whether or not print works...

posted on Tuesday, May 17, 2011 at 3:11 PM by Jamie Jones


This is outrageous! The Federal Government needs to step in and mandate that these Yellow Pages be printed and delivered to every household in America! What are we gonna do without the Yellow Pages, people! We're gonna lose our phony baloney jobs if they go under. We need another government program to make certain the Yellow Pages never die! Harumph!

posted on Tuesday, May 17, 2011 at 9:20 PM by Tom


I worked in the Yellow Pages industry for 30 years; my position was eliminated 17 months ago. The end is inevitable, but there is still a good-sized demographic using the print media. Making it illegal to deliver the book seems a bit extreme to me. Just the same, I'm happy to be out of the industry.

posted on Tuesday, May 17, 2011 at 9:39 PM by Leal


If a business doesn't own a computer by now, they should NOT be running a business. This is where the future is going - everything is moving online. It reduces waste and is better for the environment. Yes people will lose jobs, but others will be created. Its called change. Get used to it people.

posted on Wednesday, May 18, 2011 at 10:20 AM by treehugger


So how does Great Aunt Mildred opt in for her paper copy? 
 
 
 
Is there a handy on-line form atwww.yellowpages.com?

posted on Wednesday, May 18, 2011 at 10:44 AM by afeg


These yellow book publisher guys are powerful lobbyists. Here in Canada, these old school print directories and like minded organizations employ very advanced online marketing shills who will come on and complain about jobs disappearing, and ask 'how will aunt Mildred manage?' etc  
I wrote a piece for my blog on How To Stop CanPages Delivery in Canada? which is near impossible btw and the comments are full of dirty shills working desperately hard to protect their employers' business model. One lady even pretended she worked at the mill and was facing layoffs because of my post... hilarious, but also very sad and pathetic.

posted on Thursday, May 19, 2011 at 11:10 AM by Rob Campbell


Comments have been closed for this article.