As a 21st century marketer, I monitor many social media sites. Some are broad and have a big audience (like Facebook or Digg) and some are smaller, but very targeted to my market (like Marketing Profs or Daily Hub). Yesterday, I came across a question someone asked on Marketing Profs (they have a question and answer forum, like Yahoo Answers) and I thought it was a question that would have broad appeal. So, in addition to answering the question in the forum, I thought I would talk about it on this blog. Here is the question:
"In a recent initiative, I am preparing to present to my company the reasonings behind why we should promote our site more actively through SEO campaigns and PPC/SEM. I realize that I will need to determine goals/reasonings and provide data regarding keyword validity and approximate budget for success but am not sure where to start. Appreciate any help that may be afforded to a marketing 'newbie' attempting to bring a 100+ year-old company into the 21st century in terms of online presence and the importance of branding through electronic channels. Our company has never conducted a campaign online and presently receives very low rankings with very little 'foot traffic.' What steps should I take and what information should I include in my presentation to senior officers?"
Presentation to Convince a CEO to Enter 21st Century Internet Marketing
I created a presentation that you can use as a template for the presentation to your CEO (download Internet Marketing PowerPoint PPT file). The information below guides you through how to use the PowerPoint file.
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Tell your CEO that the way people research purchases has changed. Fewer people are going to tradeshows, direct mail response rates are decreasing, email marketing is becoming less effective, and cold calling is becoming more difficult. People have more tools for blocking out this interruption marketing (spam filters, caller ID) and even governments are helping customers block this marketing (CAN Spam Act, National Do Not Call lists). You might need to include some definitions and explanations of SEO, PPC, the blogosphere, social media, etc. You can also read this article about how the Internet is transforming business for more information
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Discuss how marketing needs to change. If the way people research purchases has changed, doesn't it make sense that marketing needs to evolve as well? Talk to the CEO about how there are new, more effective techniques to get found by more qualified prospects and convert more of them to paying customers, and to stop wasting money on interruption marketing programs that continue to be less and less effective.
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Show a current analysis of your company's Internet marketing effectiveness. Show some data about your company being able to "get found" by prospects in (a) search engines, (b) the blogosphere and (c) social media. To get the data specific to your company, do some keyword research using Website Grader and Overture Keyword Tool, search on Technoratifor blogs in your industry, then search on social media sites relevant to your industry (Facebook or Delicious or Digg or LinkedIn or others). Finally, use the Website Grader free marketing tool to prepare a report for your company in 1 minute. This will show how good or bad you are doing on the web in terms of marketing. Use the data from the report to show how you are missing large opportunities to reach customers that are looking for the products and services you buy.
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Present a plan for transforming your company's marketing strategy to embrace the 21st century. You need to transform your marketing from being "outbound" (you broadcast your message to thousands of people and only 1-3% are actually interested) to being more "inbound" (people find you when they want to buy something - much more targeted and effective). This means you need to do SEO, PPC, embrace blogging and the blogosphere and participate in social media.
Extra tip: I have found that having executives read the book "The New Rules of Marketing and PR" can be helpful. Sometimes CEOs just need an established author to tell them something, rather than an employee.
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Julie 1:25 PM on November 19, 2007
I just wanted to say thank you for the power point presentation and above post. It's very timely for me as I have tentative budget approval to FINALLY get our website optimized. I'm presenting in December to the other company executives and hope to gain approval for a series of steps to focus our marketing and then our sales on the internet. Our current model is mostly driven by networking or involves our President speaking at conferences, getting lists and cold calling. Tough job for our sales person, and our current sales cycle is 6 months for the prospects that sign on using the cold calls. When someone comes to us the cycle is less than a month for them to buy. It's a big difference yet it still hasn't been convincing enough for the President to assign resources to the inbound marketing techniques. I can build an even stronger case thanks to your template.
Anonymous 1:32 PM on November 19, 2007
@Julie - Glad we can help! Remember that we have some "cool stuff" at HubSpot that helps with inbound marketing - so let us know more about your plans and if we can help with the presentation.
Igor The Troll 3:56 PM on November 19, 2007
Tell the CEO it is not about marketing but about public relationships. The marketing part is not even secondary, but maybe third, fourth, or even fith in the agenda...
The are many mine fields in the soial networking that you have to navigate, especially for an established brand, and keeping in mind competition.
Try following my identity and see if your head does not Spin...
Pete 2:02 PM on December 13, 2007
I'm so pumped I found you! My father owns a good sized manufacturing company and I've been on the megaphone preaching SEO for the past 12 months to no avail. There's a ridiculous amount of opportunity that they just simply don't (or can't) understand. Your simple PPT presentation and recommendations might be just what it takes to make them true believers (perhaps I'll post a follow up to let you know). Anyway, thanks again for giving us change agents some ammunition we can bring in to convert the dinosaurs!
mike ashworth 6:16 PM on February 13, 2008
I love the things you publish Mike. this is invaluable. take care
Mike Ashworth
Business Coaching and Consultancy
Brighton and Hove, Sussex, UK
Fab 12:51 PM on May 20, 2008
Can't get the ppt document... is it still available ? Thanks.
Anonymous 4:00 PM on May 20, 2008
@Fab - The link is working for me, email me (mvolpe [at] hubspot [dot] com) if it is still not wokring for you.
http://blog.hubspot.com/Default.aspx?app=LeadgenDownload&shortpath=docs%2fHubSpot_Inbound_Marketing.ppt
Katie Roth 2:55 PM on October 29, 2008
Thanks Mike as usual you save my butt, I have to give just such a presentation in a couple of weeks to prospective new client. You are just always right on.
Mike Volpe 4:18 PM on October 29, 2008
@Katie Roth - Happy to help as always! Come watch HubSpot TV this Friday at 4pm EST? http://HubSpot.tv
Plant Health Clinic - XSGrowth 8:01 AM on November 03, 2008
Our's is a different cause (not-for-profit), still I believe most of the things you've said hold true. Thanks for sharing
Renaud 12:10 AM on November 16, 2008
I agree. I read "The New Rules of Marketing and PR" and that's what convinced me to launch www.asiaQCblog.com, among other things. It's a great book for newbies!
Gayane 3:03 AM on December 09, 2008
Thanks so much for useful information, especially the downloads. "Blogging for Business", "Marketing in Recession".
Michelle 10:02 AM on December 15, 2008
Great post Mike! This is definitely useful information to present to CEOs as potential clients.
Another detail to mention to CEOs having a hard time entering 21st Century marketing is to ask them how quickly they would want to start inbound marketing if several or all of their competitors were engaged in it. Most CEOs I talk to always want to be ahead of the game when it comes to their competitors. This is a great way to make them seriously take charge.
Biztrader.com 8:24 AM on January 07, 2009
Great article! It is suprising to hear that there are CEOs who are still in the dark ages.
Strategic Internet Marketing Tips 3:55 PM on January 17, 2009
This post is hitting a weak spot for some companies out there.
It is really hard to convey what the Internet can do for business to some of the companies that have been around fr a long time and think they are in the center of the world... In reality, if you look at the current trends associated with the Internet, some of them are going to die out in the not so distant future.
Thanks for the PowerPoint slides...
Narek Gabrielyan
admissionwala 9:32 AM on January 21, 2009
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BSB Center 10:06 AM on January 26, 2009
Thank you for the power point presentation .. I like it and You do good jop and provide very helpfull advice for CEO ..
I find my self thankfull for what you did.
MaxCash Title Loans 10:25 PM on March 22, 2009
This is a great article because it is 100% true. Our business survives because of google and SEO. I am trying to get my father to transition his floor company to ecommerce because it is easier than ever and essential to survive!
We also use PR sites for our car title loan business. Here are some articles for our Chicago Title Loans
Chris Gans 11:05 AM on May 07, 2009
Mike...many thanks for this article and the .ppt. I am having to do just such a presentation and you have saved me many hours of work.
Nicole 1:44 PM on June 07, 2009
Thank you for a great post. The template is extremely useful. I myself have just encountered this problem with some of our brand managers. So thank you thank you thank you
carpet steam cleaning 1:48 AM on June 11, 2009
i like the ideas
Nancy Shapira-Aronovic 3:04 AM on June 11, 2009
Great post. I will use as a sales tool for my clients and pass it on..
RocketFuel Reuben 1:47 PM on July 29, 2009
Something I have found that is helpful when speaking to a CEO about 21st century internet marketing is asking them how they found you. Most likely they searched for you online, or at least they checked out your website. Asking this question brings to light the question of how powerful internet marketing is these days. A clients website should be their most powerful marketing tool. Thanks so much for writing this article. It is very helpful!