We already know that LinkedIn is more effective at generating leads than Facebook or Twitter. 277% more effective, in fact. It also has over 100 million users, is a B2B marketing goldmine, and allows brands and individuals to build valuable industry connections that can lead to opportunities for new business, co-marketing and affiliate agreements, and even land you your next rock-star hire.
The companies that turn these possibilities into realities are those who leverage all the little hidden marketing gems LinkedIn has to offer -- and there are a lot of them. Here, we examine 11 features of LinkedIn functionality that many marketers either overlook, or just plain didn't know about, and explain how they can bolster your inbound marketing.
LinkedIn Answers
LinkedIn Answers is a forum for people to ask and answer questions. Aside from the obvious thought leadership credibility you can gain from providing clear answers to questions here, it is also a great opportunity to identify industry influencers with whom to network. LinkedIn Answers actually provides you with the ability to search through experts in the Top Experts section.
Know what that means? Guest blogging, that's what it means. If you're having trouble keeping your blog fed, the top experts on LinkedIn Answers are the people to reach out to. Ask them to take some of the most common questions they answer, and write a post for your blog on that topic. Then whenever the question comes up again, they can refer people to the blog post they wrote for you on the subject. They save time and build their reputation, and you get the SEO and content creation benefits.
You can find more creative uses of LinkedIn Answers in Kipp Bodnar's blog post on the subject.
Group Statistics
Found under 'More' in the navigation of your LinkedIn group, Group Statistics gives you insights about group members, whether you own the group or not. Use the data available in Group Statistics to help refine the targeting of your advertising and marketing campaigns.
For example, if you're running ads on LinkedIn, take a look at the activity levels of groups you're considering targeting in Group Statistics to ensure you're only targeting ads at the most active LinkedIn users.
If they're not spending time on LinkedIn, you're not going to see many impressions and clicks, and thus won't garner much return on your campaign. You can use Group Statistics to further refine your ads based on data like company, industry, and professional status. You can also use group statistics to target people based on city, professional status in the company, and industry.
You can also stalk other groups (remember, you don't have to own the group to look at their Group Statistics!) that represent good microcosms for your own marketing efforts. Think of it as an inside look on a focus group that can help you inform your marketing personas and campaigns. For example, if you're looking to sell to small business owners in the healthcare industry, find groups that are active and collect information like geographic location, topics of discussion, other industries they discuss, and seniority level.
You may also find, after looking at the statistics of certain groups, that they have an audience with whom you should be connected. Join that group! Remember, if you're both in the same group, you have the ability to message a member even if you're not a first degree connection -- just one more benefit to using data to scout out the right groups for you!
Subgroups
So there's LinkedIn groups, but did you know there were also subgroups of those groups? It's true; click 'More' on the tab of your LinkedIn group, and you'll see it there!
A subgroup is a space within your group where members can collaborate based on a function, project, topic, location, or anything else. As your group grows, you'll find that maintaining relevancy for everyone becomes more difficult, because there are naturally some topics, industries, or side projects that develop that don't pertain to everyone. Just like Google+ has Circles to combat this relevancy problem, you can use LinkedIn subgroups to filter out any content that isn't relevant for the entire group and keep your members engaged. These subgroups can have their own discussions, news, jobs, and digest emails as regular groups, too!
Targeted Product Tabs
You probably know about the product tab on your LinkedIn company page, but did you know you can do more than just blanket product information out there for the entire LinkedIn universe? You can actually create different variations of your product tab for each segment of your target audience.
Create a default version of your page, then iterate on it so the most appropriately messaged page appears based on the characteristics of your target audience -- like company size, job function, industry, seniority, and geographic location. If you'd like a step-by-step tutorial on this process, we've written a blog post that explains how to set up variations of your product tab.
LinkedIn Apps
Did you know there's a LinkedIn Application Directory? You can enhance your profile and better collaborate with your network with many of these apps. Here are some of the most useful ones:
- SlideShare Presentations: Sometimes marketers forget that the slideshows they develop also make for remarkable B2B content. This app lets you import presentations from your current SlideShare account, and continue to share that content with LinkedIn members as you add to it.
- WordPress: If your blog runs on WordPress, this app will let you sync the posts you publish to also appear on your LinkedIn profile to help you get more traffic to your site and more social shares.
- Box.net Files: You know that whitepaper you just published under the Resources section of your website? You know where else you should share it? The Box.net Files app lets you easily share that content.
- Company Buzz: Manage your reputation with this app, which lets you track what people are saying about your company, tailored to the trends and keywords you input.
There are a couple more great apps in there, but we'll cover their epic uses a little later in the post.
Skills & Expertise
This tool is currently in beta, and already we love it. Skills & Expertise lets you search for LinkedIn members, companies, and groups based on the skills and expertise they list.
What is this good for? When you search for a skill -- whether for business development deals, recruiting, personal networking, or to build LinkedIn group and page membership -- you can find the best people on LinkedIn to speak with related to that query, their locations, groups that are discussing the topic, and see the growth of that industry over time. If you're starting a new business or just starting to grow your social presence, it means you're choosing only the best people with whom to network and learn from on LinkedIn.
News Module
This is an easy one, which is why everyone with a LinkedIn Company Page should be using it. The News Module not only feeds mentions of your business to your LinkedIn company page, but it also shows news to those who have your name listed in their profile. That means news about you has a greater likelihood of showing up in someone else's news feed -- in other words, the News Module is marketing your company for you. Plus, it can help that third party content about your company get more social visibility when members see it and share it with their networks. To enable it, simply go to your page's 'Overview' tab while in edit mode, and check 'Share news about my company' under 'News Module.'
LinkedIn Events
Another great LinkedIn app, LinkedIn Events is so useful for both event marketers and event attendees that it deserves a section of its own.
This app is so useful because it doesn't put the onus on you to search for events to attend in your industry. The app automatically delivers personalized recommendations for events you should attend based on your industry, location, and what events your connections are attending. That means you can be where your customers, vendors, and industry influencers are going. The app makes that even easier by including a feature called 'Attendees You May Want to Meet.' With this feature, LinkedIn surfaces important people attending the event with whom you may want to connect (or at least prepare for your run-in at the actual event), or you can take the reins and filter by company and industry to find other opportunities.
LinkedIn Polls
Groups now have the ability to poll people, and it's really, really easy to do. Just go to the group in which you want to publish a poll (it's up to group managers to decide whether everyone can publish polls regardless of group membership), hit 'Poll', enter your question, and schedule for how long you'd like your poll to run.
Polling a group not only lets you perform your own market research and collect interesting data for content creation, but doing it on LinkedIn also means it can be extremely targeted based on group demographics. And remember Group Statistics? Now you can use that information to get seriously targeted with the groups you poll. Or if you're trying to drum up membership for your own LinkedIn Group, make use of the Tweet feature that allows you to share your poll on Twitter and get your group more traffic, activity, and membership.
Company Status Updates
"Wait, this isn't an unknown LinkedIn feature!" It's not? Well then why aren't more companies using it?
Company pages now have the functionality (and have for several months) to post status updates, just like you can on personal profiles or your company Facebook page. If you haven't enabled it, check out this blog post to learn how to easily turn on the functionality.
Post content you've created, post questions to your page followers, and share other peoples' content to get more followers, drive more traffic to your website, and generate leads from LinkedIn. It's one of the easiest things you can do, and you can integrate with the day-to-day social media posting you already do on Twitter and Facebook.
Export Contacts
Since you've been taking advantage of all these underused LinkedIn features, you've been building up quite the virtual rolodex. As such, it'd be helpful to import them into your CRM, no? Good thing LinkedIn makes it easy to export your LinkedIn contacts for just that purpose.
Just be sure not to opt them into any email communications or lead nurturing campaigns when you bring them into your CRM -- they haven't given you permission yet!
What other LinkedIn marketing gems can you share that people don't know about, or underutilize?
Image credit: Genista


Vicki Corson 12:56 PM on February 15, 2012
Great article @corey_bos on business uses for LinkedIn. As LI administrator for a group, I would like to capture emails of people who join our group. Doesn't look like LI allows a way to export the group contacts into a CRM. Any suggestions on how to capture the member information?
Corey Eridon 1:50 PM on February 15, 2012
@Vicki that's a great question. I did some research and it's confirmed that you can't export the contact info of people in your group. The workarounds most cited are 1.) Doing it manually, or 2.) Connecting with all of the members, then exporting them as your 1st degree connections. I asked our social team if they have any ideas, too. I'll let you know if they come up with any creative workarounds!
New Media Sources 2:05 PM on February 15, 2012
Great blog post. I can stress enough how important LinkedIn is in terms of business these days.
Corey Eridon 2:28 PM on February 15, 2012
@Vicki Another suggestion from our social team is sending them to an opt-in form on your website so you can collect their information. It doesn't get you everyone's contact information, but it can get some.
Vicki Corson 2:43 PM on February 15, 2012
In response to workaround suggestions: how do you manually capture the email address of the members? I don't see their email addresses when they ask to join the group. Is it hidden somewhere?
karen marchetti 4:07 PM on February 15, 2012
RE: LinkedIn Experts. Actually, I'd suggest the focus should be on experts by "number of best answers" (a list which appears once you select a LinkedIn Answers category of questions).
Those who answer a lot of questions sometimes tend to be people interested in just getting themselves on the "answered the most questions" list. But if you look at their answers, they tend to be those who don't provide useful or correct answers. "I'm not sure but . . ." seems to be a frequent "answer" by some of these "most answers" people.
Doug Ruhlin 4:44 PM on February 15, 2012
As long as a LinkedIn article is being posted here on HubSpot, one GREAT thing we could all use, which would help us with everything that HubSpot preaches, is to be able to scrape comments off of LinkedIn that pertain to blog articles. I write my blog articles faithfully, they reside on my website and get few if any comments, while I also post a link in LinkedIn and get great traction. But, nearly everyone posts their comments then in LinkedIn, so I get no comment juice on my website.
I know this can be done, I've seen others scrape comments. PLEASE consider this for Hubspot!!!
Anyone else?
AJ Perisho 6:23 PM on February 15, 2012
Great post Corey!
LinkedIn is a great B2B tool, but most small business owners are not utilizing it effectively.
These are great tips to help reverse that trend and make it work for you.
Thanks for sharing :-)
Andrew Newey Brisbane 8:17 PM on February 15, 2012
Thanks Corey! I didn't know about LinkedIn Answers. Will have to check it out now!!
Aleisteir Robert 9:55 PM on February 15, 2012
I just registered at LinkedIn so im still on the cloudy state, good thing i found this, i really never noticed that there is a Forum like, on LinkedIn
Terrasson 5:56 AM on February 16, 2012
Great post. I've just started an internship in Ireland "online marketing" with a start-up. I've never had the opportunity to use social media in a professional goal... It's really a powerful and very useful, especially for small businesses as supply.ie. Indeed, LinkedIn is really great. This is thanks to you that I can learn every day. Thank you very much!
Melissa 9:47 AM on February 16, 2012
For the Wordpress app, does your post go to your personal page or can you link it to your company updates?
@NickDeyo 10:58 AM on February 16, 2012
I'm a student studying Social Media Theory & Practice with @dr4ward at @NewhouseSU and I found this post to be incredibly helpful. I find LI to be a platform that is generally underutilized as a whole, so it's refreshing to see someone go through the features that are below the surface for most users.
Thanks for the insight!
#NewhouseSM4
emarketing blog 2012 11:55 AM on February 16, 2012
These strategies are great. I have tested most of them in the past 10 years.
The best 2 tips were groups and status updates. They work for me and for any body else.
lucy 1:04 AM on February 17, 2012
Thanks for the great information about tapping features for business. I will tap into them to promote my online business.
Olga Guseva 1:12 AM on February 17, 2012
Thanks for the post - great info and usefull tool to use in everyday work!
Ann Shea 6:18 PM on February 17, 2012
Kudos! This is by far one of the best LinkedIn posts I've read. I'll bet 95% of the people who read it will discover something new about LinkedIn. One useful thing about LinkedIn is that there are many groups focused on platforms like WordPress and PhotoShop for example, that are filled with people who will lend a hand if you have a technical question. I look forward to sharing this on Twitter and on my Facebook page, Hampton Marketing.
I will have to check out the exporting connections to see how that works.
Another thing I notice is that on a company page I maintain in LinkedIn (QuickLessons), the blog import function is not working quite right. All the blog posts show with the same title. LinkedIn says it's a known bug, but I've seen other pages that got it right.
jessica 1:46 AM on February 20, 2012
In-spite of it that i am regular user of linkedin i did not aware about these very important and effective tips regarding linkedin. I use my linkedin account for my professional carear however, i know that we can use it for the promotiono of our business as well as websites. Thank you very much to share these very important and effective tips with us to make our linkedin campaign effective.