Just last month, we reported on data from 3 of Facebookâs biggest ads API partners that mobile Sponsored Stories were generating more than 13 times the click-through rates of all Facebook desktop ads. Compelling as that data may have been, it was also some pretty early data, considering Facebook had launched the ability to purchase mobile-only ads just 2 weeks before.
So today, when we stumbled across a study conducted by EyeTrackShop, the results raised our eyebrows a bit. EyeTrackShop had tested and analyzed ads with various placements surrounded by identical content on a desktop, an iPhone, and an iPad. The study revealed that iPhone users (and, by extension, other smartphone users) were the least likely to see ads on Facebook, with only a 3% to 13% chance of being seen if they were located 'below the fold.'
So why do desktop ads get more visibility than their mobile counterparts? According to EyeTrackShop, it's because desktop ads are located in fixed positions, which gives them a better chance of getting seen. The study even found that Facebook ads were actually the second thing desktop users looked at on Facebook, and that the performance of these ads had improved since Facebook introduced timeline. Mobile ads, on the other hand, were seen by fewer people, for less time, and had significantly lower recall.
Okay -- so we know that Facebook ads on smartphones are getting less visibility than desktop ads. But wasn't there a third test subject involved in this study? So how did the iPad ads fare?
Even better than desktop ads, in fact! EyeTrackShop reports that ads served on the iPad were seen by 18% more people. Those people even spent 29% longer looking at them and recalled the ads at a level similar to desktop/web ads.
To Use Mobile Ads, or Not to Use Mobile Ads ...
That is probably your question. So here's the thing. From this data, you'd infer that your ads would get the most visibility on tablets and the least visibility on smartphones, right? So maybe you'd decide to purchase Facebook ads just for tablets and desktops. The problem is, while you can purchase mobile-only ads, you currently can't purchase only tablet/iPad ads. In other words, ads that get served on tablets are lumped in with smartphones in the mobile category of Facebook's advertising platform. So while the data from EyeTrackShop's study is interesting, Facebook doesn't allow you to take much action as a result. Not yet, anyway.
Furthermore, remember that this study is only reporting on the visibility -- not the click-through rates -- of Facebook ads. So while it's good to know the difference between your Facebook ads' visibility from screen to screen, it's important to recognize that visibility and eliciting action are two separate things. Remember the report we referenced earlier in this article? While smartphone ads may have the least impressive visibility, if they're still generating 13x the clicks of desktop ads, who cares?
The only true way to ensure you're getting the most out of your Facebook ad spend is to conduct your own tests and closely monitor your analytics. If your desktop ads are performing well, but your mobile ads are floundering, mobile might not be the best investment for you regardless. Oh yeah, and cross your fingers for some smarter, tablet-only ad targeting from Facebook ;-)
What do you make of this EyeTrackShop data? Will you make any changes to your Facebook advertising approach as a result?
Image Credit: kennymatic


Sandra Lira 5:15 PM on July 30, 2012
Hi,
Speaking of users seeing Facebook ads, I have a question for you. I use an ad blocker on my laptop, so I never see FB ads. When Facebook charges per impression, can they distinguish between users who can actually see the ads, or are you also paying for blocked ads that can never be seen?
Thanks for any light you can shed on this.
Gael 5:43 PM on July 30, 2012
As consumer I delete the ads when I can, refuse to allow them on my time line. I blog against them. I will not use them. I had not noticed there were no ads on my smart phone, I will use it more to access fb. I am not alone in this. I think advertising on fb is a way to enrage porential clients.
Paula 7:13 PM on July 30, 2012
I rarely access FB from my iPhone. The mobile optimized site is not robust enough to spend time on. In general, I do not want to see ads taking up space on my screen and never click on them... Have you thought about doing a survey of your list to get some user feedback on this topic? The results would be interesting.
Nazmul Alam 7:00 AM on July 31, 2012
The great challenge here for the marketers now to get attention from the smart phone users without hampering their browsing or play games and so on.Smart phone marketers must come up with a creative ideas how to generate more earnings without ruin smart phone users time online.
Brandon Nolte 9:16 AM on July 31, 2012
Good point Nazmul. I think we will start seeing marketers do more "product placement" for games/apps. Like having a user win Red Bull power ups for their skateboarder, or kibble-n-bits food for their pet.
To me it's all about allowing the user to have a seamless gaming/browsing experience. The more it makes sense in the context of the game, the less intrusive those advertisements will be (especially compared to normal banner ads on mobile phones). This kind of goes with the whole inbound philosophy of not hammering people with your marketing messages.