How many screens do you look at on a daily basis? A PC/laptop? A tablet? Your smartphone? A TV? For some time now, we marketers have speculated that a lot of you would probably answer, "All of the above!" But we haven't really had any hard data to back up our speculation. Until now!
Last week, Google published some interesting data based on research into how consumers are using different devices together, called "The New Multi-screen World: Understanding Cross-Platform Consumer Behavior." The results definitely piqued our interest, especially from a marketing perspective. The most fascinating nugget of data? 90% of people move between devices to accomplish a goal. In other words, people may start reading an email on their phone on the train home from work, but finish reading it at home on their tablet; or maybe they watch a commercial on TV and then turn to their laptop to research the product.
Intrigued? Let's take a look at some of the statistical highlights of Google's research. You can also download the full report from Google here.
(Click image to enlarge.)
Individual Screen Usage
1) 90% of all media interactions are screen-based. (Tweet This)
2) On average, we spend 4.4 hours of our leisure time in front of screens each day. (Tweet This)
3) Our time online is spread between 4 primary media devices: TV (43 min.), PC/laptop (39 min.), tablet (30 min.), smartphone (17 min.). (Tweet This)
4) 24% of our daily media interactions occur on a PC/laptop. (Tweet This)
5) 40% of PC/laptop use is motivated by finding info, and 29% by keeping up to date. (Tweet This)
6) 69% of PC/laptop use occurs at home, while 31% occurs out of home. (Tweet This)
7) 38% of our daily media interactions occur on a smartphone. (Tweet This)
8) 54% of smartphone use is motivated by communication, and 33% by entertainment. (Tweet This)
9) 60% of smartphone use occurs at home, while 40% occurs out of the home. (Tweet This)
10) 9% of our daily media interactions occur on tablets. (Tweet This)
11) 63% of tablet use is motivated by entertainment, and 32% by communication. (Tweet This)
12) 79% of tablet use occurs at home, while 21% occurs out of the home. (Tweet This)
13) 34% of us use the device that's closest to us when looking for information. (Tweet This)
14) 80% of searches conducted on a smartphone are spontaneous. (Tweet This)
15) 48% of searches conducted on a PC/laptop are planned. (Tweet This)
Multi-Screen Usage
Google identifies two modes of multi-screening, sequential usage and simultaneous usage. Sequential usage refers to moving from one device to another at different times to accomplish a task. Simultaneous usage, on the other hand, means using more than one device at the same time for either a related or unrelated activity.
16) 90% use multiple screens sequentially to accomplish a task over time. (Tweet This)
17) 98% move between devices that same day. (Tweet This)
18) Browsing the internet (81%), social networking (72%), and shopping online (67%) are the top activities performed when sequentially screening between devices. (Tweet This)
19) Smartphones are the most common starting place for online activities. (Tweet This)
20) PCs/laptops are most often a starting point for more complex activities. (Tweet This)
21) Tablets are most often a starting point for shopping and trip planning. (Tweet This)
22) Consumers rely on search to move between devices. (Tweet This)
23) We use an average of 3 different screen combinations each day. (Tweet This)
25) Smartphones are the most frequent companion devices during simultaneous usage. (Tweet This)
26) Emailing (60%), internet browsing (44%), and social networking (42%) are the top 3 activities performed during simultaneous screen usage. (Tweet This)
27) 78% of simultaneous usage is multi-tasking, while 22% of simultaneous usage is complementary. (Tweet This)
28) 77% of TV viewers use another device at the same time in a typical day. (Tweet This)
29) TV is a major catalyst for search. (Tweet This)
Shopping Behavior by Screen
30) 59% of smartphone shopping is done at home, while 41% is done out of the home. (Tweet This)
31) 81% of smartphone shopping is done at the spur of the moment. (Tweet This)
32) 42% of PC/laptop shopping is planned. (Tweet This)
33) 30% of shopping-related content accessed on a smartphone is driven by search. (Tweet This)
34) 67% of us start shopping on one device and continue on another. (Tweet This)
Marketing Lessons From Multi-Screen Usage
That's quite a bit of enlightening data, huh? Let's pinpoint a few important marketing takeaways here ...
First and foremost, the most obvious one: optimize your content for multiple devices. Consumers are increasingly accessing multiple screens in their day-to-day lives. It's no longer enough to optimize your content for PCs/laptops. Mobile optimization on tablets and smartphones should also be a priority. Furthermore, considering the popularity of sequential and simultaneous screen usage, it's important for marketers to make their presence across multiple devices as cohesive and user-friendly as possible.
Google also highlighted the important role context plays in a consumer's decision to use one device over another. In other words, a user will choose a particular device based on contextual triggers such as location, timing, goals, and attitude. Thus, as marketers, it's critical to understand how your audience accesses your content so you can cater your marketing strategy to accommodate those specific use cases and behaviors.
Finally, with 43 minutes a day spent watching TV, this traditional medium is still alive and kicking. However, considering that 77% of viewers are simultaneously using another device while watching it, and that TV is a major catalyst for search, marketers should be sure to integrate and align any TV advertising with their online strategies.
Which data points from Google's research did you find most enlightening?
Image Credit: adactio



Herb Lawrence 6:15 PM on September 05, 2012
Amazing stats knew I did multi screening just not that so many others do. No wonder my eyes always hurt
Atilla Vekony 6:17 PM on September 05, 2012
LOL re: "my eyes always hurt."
Brenn Almario 8:43 PM on September 05, 2012
Smartphone is owning nowadays.
Harry Fassett 9:01 PM on September 05, 2012
Multi-tasking or multi-usage as they state in the article is no big surprise to me, I do it, and so does everybody I know so, again predictable for the most part. Consumer for Charity
jason diller 9:01 PM on September 05, 2012
hello hubspot...
is it weird that you have TWO calls to action below each blog post? not to sound like an inbound ninja or anything...but I would go with one...or have each CTA a different color story...both are a cool color (blue)...
not ideal
love you guys
Tun Nyein 11:36 PM on September 05, 2012
A very good article.
Jasmine Henry 2:30 AM on September 06, 2012
The only piece of data that shocked me was the fact that our average screen leisure time is "only" 4.4 hours a day. Maybe it's just me, my profession or my (our) age bracket, but it seems like I spend way more time than that off the clock, online.
Thanks again for unique and actionable content!
Ajay Prasad 3:02 AM on September 06, 2012
Smart phones have become a powerful vector to reach consumers through advertising. With local search marketing, you can have your ads reach out only to customers who are physically in your city or within a certain radius from your business.
Tarjinder S. Kailey 5:16 AM on September 06, 2012
Good Article. I make use of my gadgets most especially in mobile optimization. It's a good way to make things reliable.
dgw 9:49 AM on September 06, 2012
What's the difference between 6) and 9)?
Pamela Vaughan 9:59 AM on September 06, 2012
@dgw: Whoops! #9 was supposed to say "smartphone." All fixed now -- thanks for catching that :)
Paul Garrett 2:59 AM on September 08, 2012
Number 3 is a little misleading- the minutes referred to in the study is the average length of interaction with the device per use, not the length of time in a day.
Peter 11:19 AM on September 08, 2012
Aren't 1) and 3) slightly contradictory? Time in 3) adds to 2.15 hours, I wonder how that gets doubled up in at-most-17-minute chunks. I tried to think of 8 other types of screens but I couldn't.
Tim Whobrey 8:04 PM on September 08, 2012
I got to look at the entire study and it was amazing what I found out about my customer's behavior. It has further helped me set-up my multi-channel funnel in google analytics to track this data for purchasing behavior. Thanks guys & I love your new Hubspot3 marketing software. It's the best that I've seen to date.
Gregory Stringer 9:36 AM on September 09, 2012
Vitally informative infographic, providing keen insight into convergent marketplace screen-use behavior.
David Caron 11:53 AM on September 09, 2012
Everyone uses two monitors here. Personally I have a 3 monitor workstation. It's a dream - especially when editing video, writing scripts, and checking email.
Michael Hall 6:58 PM on September 12, 2012
very good info, i can see myself using facebook for just-in-time marketing, and my buddy is launching sms marketing too so we can even do sms/email to specific city/area/time. @David Caron i'd love to have 2 monitors at once, sometimes i use my PC and Samsung Galaxy Tab at the same time, one for work one for alerts from facebook and email - but i make sure to work for just 1-3 hours per day, can't do that stuff all day long, lolz.