When it comes to pay-per-click (PPC) ads, Google is the undisputed heavyweight champion. In Q2 2012, Google racked up a 42% year-over-year increase in paid clicks.
But if you’re not Google -- so, pretty much all of us -- the odds of your PPC ad being seen and clicked on via a search just got 42% harder. Maybe more. That number doesn’t include the skyrocketing cost of PPC ads on Google, or the increased spending by big companies for whom bidding higher is easier than the typical small or mid-size business.
Still, all eyes are on the web. So to attract new business, especially if you’re a B2B player, you need alternative ways to reach customers. For B2B companies, increasingly, that means shifting some ad dollars to LinkedIn, the networking site for professionals that has garnered 175 million users (40 million in the U.S.) since 2002. Let's break down some of the benefits of using LinkedIn PPC ads, and dive into how you can use them effectively.
Why You Might Benefit From Using LinkedIn PPC Ads
There are several benefits to moving some of your PPC marketing dollars to LinkedIn:
- The PPC ad program at LinkedIn is relatively new. That means fewer advertisers competing for users’ eyeballs, so your ads have a better chance of being seen.
- Better yet, LinkedIn’s PPC ads let you target specific job titles, job functions, industries, or company size, to name a few options -- you know, the people who are more likely to need what you sell. Whether you sell uniforms or janitorial services, LinkedIn lets you more narrowly target the people who buy those things. That’s powerful stuff compared to Google’s increasingly crowded, more expensive PPC landscape.
- As your inbound marketing initiatives gain traction and the percentage of new business you get from organic search results increases, doubling down by placing costly PPC ads alongside your free organic links makes less and less sense. When it’s the same set of eyes seeing your ad and your organic search result, there’s at least a 50-50 chance that users will click on the ad first, costing you money you may not have needed to spend. If your PPC ad is on LinkedIn, your reach is expanded.
How LinkedIn Ads Work
The general principle behind LinkedIn PPC ads works much the same as PPC ads on Google, Bing, Yahoo!, etc. You target a demographic and location, then set a budget for individual clicks and total expenditure. Your ad then competes on LinkedIn pages with like-minded advertisers. LinkedIn also offers a program where you pay for ad impressions -- how many people are exposed to your ad.
LinkedIn requires a minimum budget of $10 per day and $2 per click (Google has no such minimums). There is also a one-time $5 activation fee to get your PPC account set up.
As with any marketing initiative, you’re going to want to closely monitor which ad campaigns and keywords are most effective. As a benchmark, LinkedIn says clickthrough rates above 0.025% are good.
Still, return on investment matters more than CTR, so even if your CTR is double that rate, unless you’re seeing more sales as a result of your investment, figure out what might be lacking -- the ads themselves, the cost-per-click, or some other factor adversely affecting your efforts.
Your LinkedIn Ad Choices (Lots), and What to Do With Them
Unlike search engines, LinkedIn offers several unique PPC advertising opportunities -- poll ads, social ads, 'Join Group' ads, and video ads. Since much of inbound marketing revolves around deepening the relationship between you and your leads and customers, these alternatives are worth considering. Here's a breakdown of what you could do in terms of paid LinkedIn ads:
- Poll Ads - As the name suggests, these let you conduct market research while creating awareness for your brand. You can uncover customer preferences, change perceptions about your company's thought leadership, and, because the poll results page is exclusively yours, your brand is all users see there.
- Join Group Ads - These help you deepen the connection between customers and your brand, position your brand as a thought leader, and provide an ongoing channel -- the LinkedIn Group -- through which you can keep the conversation going.
- Social Ads - With social ads, you can target buyers by using what LinkedIn knows about your social network and integrating them into their ads, a la Facebook. The ads integrate member activities and information into advertising. Highly controversial when first introduced in June 2011 because they co-opted users’ names and photos into the ads (implying their endorsement), LinkedIn quickly opted out of that practice for these ads.
- Video Ads - These are the latest offering from the LinkedIn advertising platform. The interface lets you use your YouTube videos or ads you create (in 300x250 format) in 30 second spots that bill and place the same as any of the other ads you place on LinkedIn.
Regardless of which type of PPC ads you place on LinkedIn, remember that all these usual best practices still apply:
Target the Right Audience
When building your ad campaigns, make your ads specific. Target by job function, seniority, geography, or group interests. After all, is your offer really applicable to everyone? Most likely not. Identify which offers are more identifiable with a CMO versus a CTO, for instance, to see higher returns on your ad spend.
Keep Your Messaging Consistent
With LinkedIn, you typically only pay on a cost-per-click basis, which means that you won't be charged for impressions. This is a great feature, because it means that users who clicked your ad saw something in your ad that sparked their interest. This also means, however, that they have a high expectation for your user experience So make it a good one! If your ad promises a free 30-day trial, don't have a free 7-day trial on your landing page. Whatever you say in your ad, be sure to have identical promises and offers on your landing page. Just do what you say you will. Good advice in general, really.
Identify and Provide Solutions to Customers’ Problems
LinkedIn ads are a form of display advertising. Even though they are highly targeted, they are still display. Users didn't "search" for anything about you on LinkedIn or ask to see your ad. This doesn't mean that they are opposed to seeing ads ... if they help them solve problems that are sticking in their craw. Doing that will help you increase your CTR significantly. For instance, if your product helps make sales teams more efficient, then make sure you target a sales director, call out the job title in the ad, and illuminate a problem that they most likely have, such as "how can you work your most qualified leads faster?"
Test & Track Results With Unique Landing Pages
Test, re-test, and test some more. Try different hero images, headlines, and copy on your landing pages. Also, be sure to use tracking software to ensure you can measure the success of your efforts. After all, if LinkedIn is working well for you, you'll want to know that, report on it, and then scale to the best of your ability.
Have you experimented with LinkedIn ads yet? How do they compare to Google PPC?


Daniel 7:42 PM on October 31, 2012
It would be interesting to see how a PPC campaign with Linkedin might help reach the people I am trying to reach. PPC has never really worked for me. I am trying to target people who are in the process of being foreclosed on and might be interested in filing for a quiet title pro se. This is a very tough keyword to work with and would appreciate some ideas from people to try and target this area.
Lasuren 9:33 AM on November 01, 2012
Has LinkedIn changed/updated their ad feature. I like Daniel have had much success with PPC and did some research on LinkedIn ads. However a lot of what I read was that they are very expensive and their clicks/ response rates where on par with PPC ads. Needless to say I did not pursue ads in LinkedIn.
Anyone have personal experience/success with LInkedIn ads?
Dan Slagen 9:46 AM on November 01, 2012
Daniel - LinkedIn may be a good choice for you as you can target specific groups/interests, but you'd need to first decide if you could justify the cost per click, because it is a bit higher on LinkedIn. What we've found though, is that the quality on LinkedIn is there, so while our cost per lead may be higher on LinkedIn, our cost per customer is within goal. Also, you could try targeting some specific sites on Google's content network such as - http://www.foreclosureprose.com/how-to-quiet-title/
Dan Slagen 9:48 AM on November 01, 2012
Lasuren - While the cost per click may be higher, I would suggest you focus more on your cost per lead and ultimately cost per customer. You can target a very niche audience in LinkedIn, which you cannot do within Google so naturally the entrance cost will be higher. From our experience though, the leads convert at a higher percentage and we're able to meet our cost per customer goal in the end with a higher quality of leads for our sales team.
Grizzly 2:00 PM on November 01, 2012
I recently started running ads on LinkedIn for an internet marketing service & also email marketing and the results have been great. Like Dan said, the targeting options are very powerful.
My company is B2B and I'm able to put my ad right in front of the people who make the buying decisions for companies, like CEO's, Presidents, Vice Presidents, Directors, Partners, etc. Very happy with the results and would recommend it especially if you're promoting a B2B offer.
Dennis 2:39 PM on November 01, 2012
At the end of the day, LinkedIn, just like Facebook, is PUSH marketing. No one is there searching for anything. You are pushing your product/service on people who are more than likely not interested. That is why search engines will always be supreme; You are PULLING in people that are already looking for what you offer.
Michael Roberts 11:03 PM on November 01, 2012
Google did a check to see if PPC ads and organic search listing both came up at the same time, and they rarely do, so its not as much of an issue as one might think. Also better to direct your PPC ads to landing pages and not your homepage in any case and try to gather data from a specific call-to-action.
Kelly 2:25 AM on November 02, 2012
In 2011 I worked with LinkedIn ads a little but it wasn't B2B (it was an insurance/finance broker) so it was short lived. I agree it was nice how easy it was to make small changes and liked the analytical a lot but as far as getting more sales we fell short. As far as Daniel's inquiry - I think there is a lot of potential there! LinkedIn is full of job hunters (maybe you can specify them in your demographics) and i could make a reasonable assumption someone needing work might have troubles with their home and you could appeal to them. Social Media is my copy writing niche and I would try maybe the question technique or copy that sounds hopeful in tough times. Connect with me if I can help! :)
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Lance C 5:04 PM on November 02, 2012
LinkedIn recently sent out an offer for video ads. Has anyone used the video ads to promote your website or service? I have never noticed any of these ads and don't want to put money into posting a video that no one sees. Thoughts?
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