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FeedBurner Problem: Don't Panic, You Did Not Lose 40% of Your RSS Subscribers Overnight

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Many of us woke up this morning to the shock of a big drop in the RSS subscriber count shown on our blog via FeedBurner.  (Admit it, you do track your web stats every day.) 

For example, the HubSpot blog (this one) had about 2,400 RSS subscribers yesterday and is currently showing only about 1,529.  Another blog I author, OnStartups.com, has about 8,400 subscribers and is currently showing only 5,196 subscribers.

I checked the FeedBurner blog, but there's no discussion of this issue yet.

For those of us that have been on FeedBurner for a while, we are used to drops in RSS subscriber counts over weekends and holidays (because some number of people turn their machines off or otherwise don't cause a retrieval of RSS feed data).  But, this kind of drop doesn't make sense (and when it happens, its usually a bug in the FeedBurner software).

In any case, if I were you, I would not worry about this.  If it will make you feel better, leave a comment on this article indicating what your subscriber count was yesterday, and what it is today.  Misery loves company and there's safety in numbers and all that.

Back to work, nothing to look at here...

Update:  As of Feb 22, 2008 @ 9:02 a.m., things are working again.  (Likely got fixed in the middle of the night sometime)

Posted by Dharmesh Shah on Thu, Feb 21, 2008 @ 11:55 AM

COMMENTS

This is very concerning. Yesterday I had 10 subscribers, and now I'm down to 8. What could possibly cause this 20% drop in readers? I guess the world isn't ready for a user-powered music blog :(

posted on Friday, February 22, 2008 at 9:36 AM by Craig


Craig, that's nothing! My viewership dropped by a staggering 50%! Apparently, my wife has better things to do. Now I'm the only one reading my own blog!

posted on Friday, February 22, 2008 at 1:40 PM by AlumiConn


Darmesh,
I noticed that my page rank recently went from a "3" to a "2." Traffic has been steady, or even climbing slowly, and we are updating content regularly. I have optimized our meta date, and URLs to be SEF. I'm puzzled by this unexpected occurance which is opposite of my expectations. Your advice would be greatly appreciated!

posted on Tuesday, February 26, 2008 at 3:34 PM by craig


Darmesh, I wouldn't worry too much about fluctuating page rank. Like you said, traffic is actually climbing. Nobody (but Google) really knows what PageRank is anyway. I know several sites that makes lots of money that are PageRank 2s and some that don't make jack that are PageRank 7 (they were my own sites ;0)

posted on Tuesday, February 26, 2008 at 3:59 PM by AlumiConn


Sorry, I'm an idiot. I meant to address that last post to Craig, not Darmesh.

posted on Tuesday, February 26, 2008 at 4:01 PM by AlumiConn


Thanks AlumiConn. You're right--I think I'm sweating the small stuff.

posted on Wednesday, February 27, 2008 at 10:40 AM by craig


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