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Inbound Marketing at Events and Conferences - Contradiction or Opportunity?

 

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Inbound Marketing SummitIf you've been reading our blog, you know we talk a lot about inbound marketing and the ineffectiveness of outbound marketing techniques like direct mail, cold calls, and trade shows ... and yet, we organized and sponsored the first-ever Inbound Marketing Summit early last week. Contradiction?

Not quite.

What's interesting is -- in an increasingly inbound marketing world, where buyers are ignoring marketing messages and instead going to the Internet to do their research -- there are still conferences, conferences, and more conferences even within the niche topic of inbound online marketing. So what's going on here?

Attract Customers With Content

A big piece of inbound marketing is content -- creating interesting, useful content that your market seeks out, not ignores. That was exactly what the Inbound Marketing Summit aimed to do. It brought together experts and experienced practitioners to discuss effective strategies and marketing tips, while motivating fellow marketers to transform the way they do marketing. The event sold out not because we bombarded enough people with direct mail and phone calls but because the event offered unique, useful information that marketers actually wanted to learn.

Foster Community Among Your Market

People seek out community and draw on community as trusted sources of valuable opinions. In the morning keynote session, online thought leadership and viral marketing strategist David Meerman Scott asked us, How many of you have responded to a direct mail advertisement in the last six months? No one. Then he asked, How many of you, to research a product or service, asked a friend, colleague, or social network? Tons of hands. Especially in the cluttered, advertising-heavy world we live in, people are turning more and more to friends and colleagues to learn the latest strategies, campaigns, or vendors that have worked for them. Simply bringing together fellow marketers in one place to meet and converse was surprisingly effective and valuable.

Expand Beyond the Four Conference Walls

The advent of the Internet and search engines has broken down the traditional barriers of time and space to accessing valuable content and peer opinions. This could certainly be an argument against industry events and conferences, since they have traditionally been confined to the four walls of the hotel or conference center. But not today. Rick posted last week about some of the ways we took the event beyond the four walls of the Cambridge Marriott. From twittering to live streaming to aggregating event-related media in one place, these are just some of the ways that we expanded the reach of the event and incorporated inbound marketing techniques to a traditionally outbound marketing method.

The division between inbound marketing and outbound marketing is not always going to be clear-cut. For marketers who can't make such a radical change overnight, the key is to incorporate inbound marketing in the campaigns you are already working on. Moreover, there is an opportunity to increase the effectiveness of what you are already doing and start implementing inbound marketing in your company today.

 

Internet Marketing Kit

Posted by Ellie Mirman on Mon, Sep 15, 2008 @ 08:15 AM

COMMENTS

Based on the fact that inbound marketing is all about content, I would say it is not a contradiction to host a summit as long as it is educational and content rich. However, after attending the summit I did think some of the presenters took it a bit too far and saw the summit as a selling opportunity. In that case, it would be a contradiction.

posted on Monday, September 15, 2008 at 9:16 AM by Jessica Dennis


The agenda for the conference was definitely packed with many topics, all of them very important. In presenting the opportunity here at the office to travel to the conference, one of my colleagues pointed out that each session was so short and would not be able to cover the topics effectively. Therefore, they assumed that since you were cramming ALL of that content into only a 1-day conference, each session would be a sales pitch to find out more and actually get the good stuff later.

posted on Monday, September 15, 2008 at 9:42 AM by Jason


Having been an event marketer before I was an internet marketer, I've argued with Halligan from day one that trade shows are not really "interruptive outbound" marketing. They are expensive and usually the ROI is difficult to measure, but they are more inbound than outbound. They're just time and place shifted.  
 
Think about it: Attendees come of their own free will, explore what the show has to offer by visiting booths, stay as long as they want at those booths and share their contact information if they want to. 
 
Sounds exactly like what a good website does, right? 
 
Exactly, except a trade show is 100x more interactive than a website; you actually get to interact with people.  
 
What the web has that trade shows don't have is what makes the internet a better inbound marketing tool than any single trade show will ever be: it's always on and it stores and tracks all conversations and comments for everyone to read at anytime.  
 
That said, I think the convergence of real world networking and online networking is the nexus of inbound marketing.  
 
HubSpot should be playing a lead role in that beyond our own events.

posted on Monday, September 15, 2008 at 10:03 AM by Pete Caputa


Just saw your webinar about Corporate blogging - very good. Am interested on your take on "link juice". Any any different strategies you would suggest to boost link juice? Does a unique blog URL (as opposed to a sub-domain on your company URL) improve link juice?

posted on Monday, September 15, 2008 at 11:31 AM by Dave Winter


How can this be a contradiction? There needs to be a healthy balance between the in and outbound. As much as i enjoy blogging and videos and podcasts, I need to get out of my seat and meet others and interact. This event was social, dynamic and content driven. Above all, it was necessary.

posted on Monday, September 15, 2008 at 12:59 PM by Mark Campanale


I dunno... I think there's a component of self-confirmation here.  
 
So, Mr. Scott asked a group of people at an inbound marketing conference if they responded to a direct mail piece, and everyone said no. Well why don't we just ask a bunch of people at a Twitter conference if they think Twitter is important? Then ask the population at large. Think there'll be a discrepancy? 
 
 
 
Believe me, I'm not minimizing the importance of social and inbound marketing techniques, but don't be so quick to dismiss some of the old methods - they're measurable and in many cases they still work.  
 
 
 
Those people who asked their friends or networks for opinions -- where did THOSE people get their input from? Most likely some old, obsolete push media. None of this happens in a vacuum. With a few exceptions an integrated approach, with each element tested, measured and tuned, works.

posted on Tuesday, September 16, 2008 at 9:42 AM by Steve Kirstein


Hi Steve - What's interesting is David speaks at many different conferences and to many different groups. In each of his sessions, he gets the same responses - though perhaps not so polarized, the majority of people ignore direct mail and cold calls and tv ads, and instead go to the Internet, search engines, social networks, or even in-person networking events or draw on one's own network. I agree that one has to measure and tune each element of each marketing campaign, and only then can determine what is effective. Though our own testing has found that inbound marketing techniques have a much higher ROI because they are less expensive and more effective.

posted on Tuesday, September 16, 2008 at 9:54 AM by Ellie Mirman


I'm going to be the general chair of next year's International Lisp Conference (see ilc09.org). It's not marketing a company or product but it's definitely intended to market the Lisp language (in all its variants, but mainly Common Lisp). I'm going to see what lessons I can learn from Inbound Marketing to help make the conference more interesting and useful for the attendees. If anyone has ideas they'd like to send me, please send to ilc@danweinreb.org.

posted on Wednesday, September 17, 2008 at 6:45 AM by Daniel Weinreb


@Dave - You can find some info re: your blog URL question here: http://blog.hubspot.com/blog/tabid/6307/bid/3994/Launching-A-Business-Blog-Avoid-This-Common-URL-Mistake-at-Blogspot-and-Typepad.aspx

posted on Monday, October 27, 2008 at 8:18 PM by Ellie Mirman


Comments have been closed for this article.