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Study: Educating Your Customers About the Web Could Make Them Smarter

 

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Ivy Bean, World's oldest Twitterer

Using Google to search the internet is more than just good for your customers, it can make them younger and smarter!

Asthe brain ages, a number of structural and functional changes occur,which can impact how we process thoughts. According to a recentlypublished study in the American Journal of Geriatric Psychiatry, peoplewho search the Internet regularly are stimulating areas of theirbrains, which may affect the efficiency of how the brain encodes newinformation.  

UCLA researchers scanned the brains of 24 men andwomen aged 55 to 78 and discovered that the effects of web surfinglasted long after they logged off.   This is "encouraging to learn thatfor even a relatively short period of time spent using a computer, itcan result in enhanced brain activity function," says study author Dr.Gary Small.  He continues, "Our most striking finding was that Internetsearching appears to engage a greater extent of neural circuitry thatis not activated during reading."  

Translation?  Those actively using the Internet had twice as much brain activity than the non-Web-savvy group.  

Asmarketers, it is important to realize that many of your customers maynot be as familiar in the ways of the Web as you are, and educating yourcustomers - no matter their age - will result in long-term gains foryour company. 

Now, time to teach Grandma how to Google.

Image is of Ivy Bean, the world's oldest Twitterer at 105 years of age. (Courtesy of U.K.'s Daily Mail).

 

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Posted by Jeanne Hopkins on Wed, Oct 28, 2009 @ 02:30 PM

COMMENTS

I'm don't get the connection to marketing. However, good article. Keep those tinkers tinkering.

posted on Wednesday, October 28, 2009 at 3:17 PM by Jessica Ojeda


Interesting post. I just posted on my own blog today about a group of old guys that meet in our local coffee shop.(like every other town or city) and they talk politics and news and complain. As they left as they do every day several of them later popped their heads in looking to see if anyone was there in the group. I wondered if they had access to Twitter they could keep connected all day......I guess I need to teach them...

posted on Wednesday, October 28, 2009 at 11:10 PM by mike mcallen


I think this is 100% correct. I find that what I have to do first when speaking with clients is educate them. The first 10-15 minutes I talk about general business knowledge that they are already familiar with. I use things like networking, conversation, etc. After they are broken in and their minds are warmed up, I connect the dots to the modern web.  
 
They generally have a BIG AHA! and they get it.  
 
I find having an educated client makes the entire process of web development / marketing easier because they stop asking silly questions. :)

posted on Friday, October 30, 2009 at 4:29 PM by Blue Sail Creative


Comments have been closed for this article.