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Top 10 Tips For Panelists

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brian-halligan-panelI am invited to be on a lot of panels these days and end up doing something like 2 per week.  If you are invited to do a panel, here are my tips:

1.  Don't be a moderator, be a panelist.  The moderator does not get to really tell a story or exhibit any expertise -- they really just guide the questions.  If given the choice, ask to be a panelist.  If asked to be a moderator, request to be a panelist.  If you don't have a choice, be a moderator.

2.  Answer the question you wanted to be asked, not the question that was asked of you.  When you are done with your brilliant remark, no one will remember what question was asked in the first place.  Mike Linton told me a story about Tony Blair who had to face parliament every week for a drilling.  Tony said there were three scenarios.  If someone asked him a question he actually wanted to answer (rare), he would answer the question.  If someone asked him a question he didn't want to answer, he would answer the question he wanted them to ask.  If someone insisted he answer the question, then he would berate them for asking such a stupid question when there are people starving in Africa.

3.  Disagree once.  Panels can get really dry and really boring for the audience, particularly after lunch.  Find an opportunity to disagree with another panelist to spice it up, get the crowd engaged, and get the dialog rolling.

4.  Avoid moderator ping-pong.  If one of the other panelists answers a question that you want to "riff" on, just do it -- preempt the moderator with your riff.  In fact, if the pattern is panelist A -- moderator -- panelist B -- moderator -- panelist C -- moderator -- panelist B -- moderator -- on so on, that's a bad panel.  You want a discussion to occur between the panelists.

5.  The prep call.  Most moderators organize a call before the panel to introduce the people, discuss format, and talk about questions.  It is a good idea to attend this, but if you can't, ask for the moderator to send out a summary by email.  Panels occasionally involve each panelist doing a short Powerpoint prior to the discussion, so make sure you find out if it is one of those as you want to prepare a bit for it.

6.  Be prepared.  Before you sit down on the panel, think about the topic.  If they sent out questions in advance, think about your responses and have some notes.  Show up with a piece of paper, a pen, your notes and room to make further notes while other panelists are talking.

7.  Soundbytes, Soundbytes, Soundbytes.  On the piece of paper you bring to the panel, have several pithy sound bytes on there that people will shake their head up and down at, write down, and tweet.  One of my recent favorite is "there will be more changes in marketing in the next 5 years than there has been in the last 50 years."


8.  Acronyms, Acronyms, Acronyms.  For some reason, every time I give folks an acronym, I see everyone's head go down and write.  Here are some of my favorites:

    Describing the ideal modern marketer - DARC: D-Digital Native; A-Analytical; R-Reach; C-Content Creator

    Describing the inbound marketing process - COPCA:  C-Create Content; O-Optimize Content; P-Promote Content; C-Convert Visitors; A-Analyze Results

    Describing the call-to-action on your website - VEPA:  V-Valuable; E-Easy; P-Prominent; A-Action Oriented

9.  Don't Be Shy and Don't Dominate:  If you were invited on a panel, you want to say your piece and you want to get all your soundbytes out there, but you don't want to take up too much airtime.

10. Don't Pimp too hard and if you do pimp, call yourself out on it.  For example, if/when you mention your product/service/book, say "and yes, that was a shameless plug."

Here is a bonus....Four signs you did well on a panel:

1.  If presenting to a connected crew, just look at the tweet stream when the panel is done.  If you are not on Twitter yet, go to twitter.com and do a search on the topic that you spoke about.

2.  See where the questions are directed when they get to Q&A at the end.  If you are feeling a little uncomfortable that all the questions are directed at you and not your other panelists, then you did a good job of getting inside the audience's head.

3.  If you end up shaking a lot of hands and handing out all your cards at the end, that's a sign that it went well.

4.  People are taking notes when you are talking.  (Don't confuse that with people checking their email!)

-- Brian Halligan

photo by Brendan Biele

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Posted by Brian Halligan on Wed, Nov 11, 2009 @ 07:30 AM

COMMENTS

2. Answer the question you wanted to be asked, not the question that was asked of you. - I love #2. My sister was a correspondent for CNN News and she told me the same thing. When you are on TV and someone asks you a question you don't want to ask, just answer a completely different one and no one will ever know. :-) I have only been on TV a few times, but it reduced my anxiety, got me to smile more and was a great tip.

posted on Wednesday, November 11, 2009 at 8:27 AM by Dan Tyre


We have had some great success participating in panel discussions and your advice is good. Any advice, however, on how to get involved in more panel discussions? Our experience has sometimes been that you get invited more based on how much you spend with the trade show or conference in booth space and advertising than on how good your content or experience is.

posted on Wednesday, November 11, 2009 at 9:26 AM by Terence Lee


@Terence There are two ways to be invited to a panel. The first is that you negotiate it as part of your agreement to pay for a booth. The second is that your content is so remarkable that they ask you to be on a panel regardless of whether you have a booth or not. 
 
In the first case, you need to make sure you ask about being a panelist when you are signing up for the booth.  
 
The second case is 10x better. The audience always knows when their are panelists that are also exhibitors and they tend to listen less carefully to those b/c they consider them like paid advertisements. I actually think that it would be worth your while to pay for participation and not take a booth and not take an advertisement in the brochure as your panel participation will have a lot more credibility in that case. 
 
P.S. I took a look at your site and your blog. I liked the content on your blog, but was disappointed to see that more people were not commenting on the posts. I'd like to see you turn your blog into a "hub" in your industry. This is very self-serving of me, but I might recommend that the folks at your firm who are working on your blog read the Inbound Marketing book -- at least read it up through chapter 5 which talks about blogging: http://www.amazon.com/Inbound-Marketing-Found-Google-Social/dp/0470499311/ref=sr_1_1?ie=UTF8&s=books&qid=1257951902&sr=1-1 
 
The book talks about how to really crank your blog. If you have a top blog in your industry, you are a lot more likely to get invited to be on panels.

posted on Wednesday, November 11, 2009 at 9:47 AM by Brain Halligan


Great list, thank you. 
 
I'll add an 11th point: 
 
What about using soe humour now and then to make presentations more engaging and alive? 
 
Conxa 
 
@innova2

posted on Wednesday, November 11, 2009 at 10:29 AM by Conxa Rodà


Thanks for the comments and you are right. I read the book this past weekend and am looking to buy copies now for my marketing team as I read it on the Kindle. And, we are focused on two things: 1) driving more traffic and comments to the blog so that it does become a hub for the business. We are doing this in various ways through Twitter, LinkedIn, posting on others blogs, etc. and, 2) Converting more prospects on the blog by adding appropriate offers linked to each blog post such as a white paper or webinar. The rest is just hard work.

posted on Wednesday, November 11, 2009 at 10:30 AM by Terence Lee


@Conxa I think that's a good idea...I'm just not that funny, so I didn't put it on my list. (smile) 
 
@Terence Sounds good...Go Terence Go! Btw, one more tip -- end your articles by asking people to comment or disagree...you'd be surprised at how well that works.

posted on Wednesday, November 11, 2009 at 10:33 AM by Brian Halligan


Any and all Publick Speeking indevour are governed by the same principles and all of your comments are viable, and helpfull  
 
we all to often forget that we are a thinking human being, and we have not learned to think on our feet. 
 
 
 
Paul D. Hudon Author

posted on Wednesday, November 11, 2009 at 10:59 AM by Paul D. Hudon


Excellent post Brian and sound advice for future panelists; I liked the Tony Blair story :) 
@ Conxa: Humor would be great for lightening the mood and keeping it lively, but you have to be careful and make sure you don't offend anyone. If you want to tell a joke or two, make sure to find a way to slip the joke in without it sounding out of place.

posted on Wednesday, November 11, 2009 at 2:46 PM by David Walker


Wow Brian, great and extremely useful article. I do panels every now and then but obviously you have much more experience with it :) 
 
What I'd like to add to this list of recommended things is "Make a joke.".  
 
Whenever I start my first speech at a panel, I make a joke (related to the question / topic) and I noticed that crowd gets kind of more connected with you and favors you over other panelists.

posted on Thursday, November 12, 2009 at 3:32 AM by Toni Anicic


This is a great article thanks for the tips. I took a class on facilitating crowds and it helps.

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