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Is the SMB Market Worth Media Coverage?

 

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SMB-porfolio-magazineWe hear a lot about the SMB market especially in light of the current economic conditions. Many think that the small and medium business segment of the US economic engine will be the real source of the recovery that we all want. You would think that a market segment with that kind of ‘importance' would deserve some coverage by the media, right?

Well, not so much. In fact, if it wasn't for the web site Portfolio coming back this month (after its print version was laid to rest) there wouldn't be much to say at all about the SMB. In the past two months, BusinessWeek SmallBiz and Fortune Small Business have been shuttered.

BtoB Magazine reports:

"It remains to be seen whether another media property covering small- and midsized businesses can thrive when Inc. and Entrepreneur have lost ad pages so far this year. Inc.'s ad pages tumbled 29.5% in the first three quarters, compared with the same period in 2008, according to Publishers Information Bureau figures. Entrepreneur's ad pages fell 20% in the same time frame."

Most of the readers of this blog fall into the SMB category. In fact, most of our readers are considered leaders in the category because of their dedication to business success using Inbound Marketing techniques which level the playing field. So why isn't there more traditional coverage for this dynamic and large business sections?

Portfolio thinks the segment is well worth the effort. According to the B2B Magazine article, they are using a network of about 700 journalists and 40 local business publications to power their online only version of the ‘publication'. The new editor, J. Jennings Moss, also added that these journalists "produce some really terrific journalism in their markets, and we're taking a number of different approaches in using that content."

Portfolio may have a long term advantage over its print competition like Entreprenuer magazine because it is a lean and mean operation much like the SMB market that it covers. In addition two Conde Nast cousins, Wired and Vanity Fair, will be getting even more business-oriented content. Add bizWatch to this package which will track over 200,000 companies and 500,000 executives and the SMB may be getting the treatment it deserves.

So here's where we need to hear from you, the SMB. Do you feel that there is enough media attention paid to you and your specific needs? What other sources do you turn to for information focused on the SMB market? Is there something we could provide here at the HubSpot Inbound Marketing blog that you can't seem to find elsewhere? Let us know. It may make all of us better.

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Posted by Frank Reed on Wed, Dec 16, 2009 @ 02:00 PM

COMMENTS

Yes the SMB market deserves coverage! But the magazine industry model is broken, that's why Entrepreneur and Inc's ad pages are down, like at all pubs.  
 
Most news about tech, for example, outside of Apple, Google, the carriers and big mobile and consumer electronics brands is coming from smaller companies. It feeds blogs like VentureBeat, TechCrunch, GigaOm, and Technologizer every day, as well as mine at http://newdigitalcafe.com 
 
Is HubSpot over 100 employees yet? If not, you guys are in the SMB market too, and you've done a decent job of getting your own coverage via inbound marketing. 
 
The "media coverage" model is changing, shifting from large media publications (print or online) to the blogosphere or some combination or symbiotic relationship between the two.  
 
Media sites are also increasingly looking at freelancers to write their content and to consumers to deliver photos and video (look at Fizwoz) thanks to social media and massive camera and smartphone adoption. The media houses have less people on the beat so they are leveraging others. 
 
I think you need to look at SMB from an industry segment perspective, rather than an overall SMB soup to nuts perspective, which is what Entrepreneur and Inc. are. So maybe the media outlets for SMB need to be specialized around the industry segments and include what SMBs are doing.

posted on Wednesday, December 16, 2009 at 2:38 PM by Randy Giusto


I would encourage you to differentiate between those selling B2B and B2C, between those selling tangible goods and those selling services, and those selling expensive goods vs. goods for immediate consumption. They all have slightly different needs. While each can learn from the other, it is nice to have your thoughts on the applications for the different segments.

posted on Wednesday, December 16, 2009 at 2:49 PM by Kate Putnam


Who has time to read magazines? Seems like a dated business model unless you need something to read on vacation. Forbes thinks these blogs are really good fro the SMB business market- http://www.forbes.com/bow/b2c/category.jhtml?id=320 
 
 
 
I am interested in the best SMB blogs that are out there rather than info that is weeks or months old.

posted on Wednesday, December 16, 2009 at 2:55 PM by Dan Tyre


In my opinion, the SMB does deserve and need the coverage, specific needs deserve specific attention.  
 
I do not feel portfolio does a good job at creating a user friendly site. I like RSS feeds, I was unable to find on. I also like following (and engaging with) companies on Twitter, I was unable to find that too.  
 
How are they going to properly serve the SMB market if they are not ahead, or at the very least, with the curve?

posted on Wednesday, December 16, 2009 at 6:00 PM by Megan


Well I think any small businessman would agree that you only 'deserve' what you earn. And earning it in media means that there's enough readership to turn a profit. In my time as Director of the Brand for Yellow Pages Group (who have the biggest group of small business customers in the country) I learned that small biz owners don't use media to the degree the rest of us do because very simply they're too damned busy. Even up to a few years ago 60% of our customer base didn't have an email and the same percent didn't have any advertising other than the Yellow Pages. It wasn't because they were lazy; I learned that MOST were simply too wrapped in their own businesses to have the time or inclination. I think this is also why most online B2B communities have had trouble becoming successful on a large scale (however I have seen some small biz podcasts that are doing well I believe partly because they fit the busy small biz lifestyle). Hope this helps.

posted on Wednesday, December 16, 2009 at 7:57 PM by Bob Nunn


You pose an interesting question when it comes to the amount of attention smb is getting. Most of the coverage is in relationship to how a growing smb is part of a greater growing economy. Yet, when times are booming it seems the smb gets left in the dust as journalists report on the press releases of the "market movers." If you look through old smb journals during boom times, there are always stories about how to run your company like GE, Pfizer, etc. 
 
I think a great smb journal would be one that helps smb's get the national or regional recognition they need to kick it to the next level. Help them network with potential customers and learn from like minded spirits. A journal that gives them great tips, tools, and tricks to keep their cash flow coming in. 
 
Oh... wait... they did. It is called Twitter, Facebook, and blogs.

posted on Wednesday, December 16, 2009 at 8:38 PM by Erroin Martin


@Erroin, your sentiments are mine as well. When I heard about all these SMB magazines shuttering, I sort of just poured one out for the people who lost their jobs and hoped that the misplaced journalists will find a home using new media. 
 
I think the SMB market is much more at home in the new media space, anyway. Small companies are smaller and more agile - they move quicker and things can change so drastically in an instant - this speed and ferocity definitely goes hand and hand with the instant satisfaction and sharing capabilities blogs, Facebook and Twitter give.  
 

posted on Thursday, December 17, 2009 at 7:30 AM by Shannon Sweetser


Great job, glad they are doing that. 
http://www.fresnogirlslive.com

posted on Saturday, December 19, 2009 at 9:38 PM by Sasha


Comments have been closed for this article.