According to New Media Age, Coke has decided to say goodbye to one-off-campaign-websites in favor of building its existing social media presence on YouTube and Facebook.

This move is not surprising since the Coca-Cola company has already expressed the belief that their social media and SEO presence is a better homepage than even Coke.com. To me, their announcement to discontinue Coke-hosted campaign websites just further demonstrates their dedication to building out the social media communities that are already working for them.
In the New Media Age article, Prinz Pinakatt, Coke’s interactive marketing manager for Europe explains why Coke has decided to cease building Coke-hosted pages for every campaign:
“We would like to place our activities and brands where people are, rather than dragging them to our platform.”
What’s interesting is while the major B2C appears to be consolidating their efforts, Coke’s biggest competitor in the soda space, Pepsi, had decided to forego its 23rd year of Super Bowl advertising in order to invest in a crowdsourcing community called The Pepsi Refresh Project.
If I’m interpreting Coke’s new strategy correctly, the type of community Pepsi is building won’t be pursued in the future by Coke.com. Instead, Pinakatt says that they will either completely forgoe building a campaign website or simply create a landing page for that campaign with a call to subscribe to one of their existing social media communities.
“In some cases some of our campaigns won’t need a coke.com-hosted site. In most cases these will still exist as it’s the most obvious destination for a consumer, but it might only be a page linking to YouTube encouraging people to join the community there."
For a B2C company like Coca-Cola, this move might be a smart one. Building a one-off website every single new campaign can be an expensive and slow process when you factor in build time and QA, then there’s the effort and man-power involved in up-keeping the community you have created. Right now Coca-cola is charged with managing and maintains over 7 different domains including MyCoke.com and Live Positively, so really they’re just consolidating their resources into one common goal – to build the Coco-Cola reach using social media and drive brand enthusiasm through those channels.
For B2B companies, you may be wondering if Coke’s strategy could work for your business. At HubSpot, we’ve had success in creating several app-driven Grader websites like Website Grader. These Grader products generate a lot of leads for our sales team so it’s worth the investment to host and deliver them to our prospects, even if it requires a dedicated team of developers to monitor and manage them.
I do commend Coke for dedicating their marketing team into using social media to build their reach and reinforce their brand. When you build a robust presence on the big social media sites (Twitter, Facebook, LinkedIn, YouTube), you are essentially fishing where the fish are. However, the one thing that Coke is lacking from all of their websites is a powerful blog presence which I believe would strengthen the connection between their social media campaigns and their own domains.
Do you think Coca-Cola made the right move? Are you investing more time in building your reach in social media this year? Tell us in the comments.
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Matt Shaw 3:40 PM on January 13, 2010
Coke is making the right move here, but I'm really shocked at the timing of it. Releasing this info now just makes it look like a "me too" marketing ploy to piggyback on the much more prominent (and, I think, more successful) Pepsi un-campaign.
Robert Pickstone 5:42 PM on January 13, 2010
This looks like a smart move by Coke with the statement by Prinz Pinakatt really getting to the core of the decision. Added to the recent changes to their Social Media Policy, Coke have come out with a couple of positive statements and ones that look like they understand how to move forward in Social Media by treating both customers and staff with respect and trust. A blog presence may be something Coke are currently looking at – allowing all staff to blog on a central platform may be incredibly difficult for an organisation of their size to create and manage but I wouldn't put it past them – they are currently encouraging staff to act as spokespeople anyway.
http://www.twitter.com/robertpickstone
Cathy Y. Taylor 6:13 PM on January 13, 2010
I agree that Coke is making a smart move. And the social media strategy, particularly blogging, will crest opportunity for Coke to start conversations with employees and customers to drive engagement. Continuing to build trust in this regard empowers the voices of both constituencies and further strengthens the Coke brand.
@cytaylor
Note: please forgive any errors in spelling as this comment was posted via a mobile device.
Jeff Reckseidler 7:06 PM on January 13, 2010
Honestly...who builds microsites anymore? Nike, for years, has done a GREAT job of incorporating campaign content into property sites like NikeBasketball, JumpMan23.com, etc. It set precednce in its url strategy - don't create 50 million domains to control, set one and use subdomains if absolutely required, for all its lines of business and brands.
Containment strategies like Nike's build traffic and repeat visitation. So I presume Coca-Cola will still maintain a few properties sites like MyCokeRewards and use social sites to push traffic. They have to, you don't have the flexibility within, say Facebook, to extend the story beyond just a few applications that are available.
I also believe that people won't look for the latest from brands within those communities, at first at least. Once they idenitfy a way to add a brand into their social wheelhouse then they will cease travelling to those sites anymore. But they need a trigger and that's where a good, socially built site, will create dialogs and extended conversations.
When digital scaled we all used offline to drive to online. Try building a Facebook presence without some sort of organic traffic driver (like your blog, etc.) it takes a lot longer to create a useful and necessary fan base without traffic driving capability.
Jeff Reckseidler
http://jreckseidler.posterous.com
BJ Flagg 4:05 AM on January 14, 2010
If the goal is to buy Coke, it's best to create the straightest road to their message. The SM will drive the traffic to the one strong, focused message. That's ideal.
In the case of Hubspot: You're B2B, I'm sure you are demonstrating your expertise on the Grader sites and its paying off. They still lead people to the goal, which is great. Having a ilovehub-bee.com, not so much!
Mike P 8:33 AM on January 14, 2010
I understand the concept of "fishing where the fish are", but at the same time, you are not in total control of your messaging or gathering the information about those people that are using your products.
By offering Coke hosted Social Media applications and asking people to register on your site, you can gather important information and target messaging to those individuals based on information that they have given to you, pinging the right people that are in the right places at the right time. What is Facebook/Twitter/YouTube were all of a sudden to pass policies and whatnot that limited your interaction with those people, or for some reason, they become irrelevant (MySpace, with the exception of the music industry).
I saw a commercial the other night (it was a few years old) that pointed people to the brands "My Space" page. Do you think that still worked in these times? If they were to point to their own website, it would still have been a relevant commercial.
Wondering what others think about this?
Mike
Lindsay Nelson 9:01 AM on January 14, 2010
Definitely! “We would like to place our activities and brands where people are, rather than dragging them to our platform,” says it all.
Clay Posey 9:05 AM on January 14, 2010
Coke is not the only one. Absolut Vodka now puts the link to their facebook page at the bottom of their print ads, not their website.
Michael Durwin 9:46 AM on January 14, 2010
Coke is so right to do this. Those campaign sites (I've built dozens for other clients) cost $30,000-200,000 each, take a month or so to build then are simply abandoned. While I'd love the work doing them, it's more efficient and inexpensive to ramp up and down campaigns through their existing presence online. Of course I've been telling clients that for years, but now that Coke has done maybe they'll listen.
Michelle 10:21 AM on January 14, 2010
Yes, Coke is doing the right thing. Trim the fat. Too many destinations dilute your brands message. One over-arching brand message, represented on one amazing site, and there all your smaller campaigns can live, too. Just has to be architect-ed right.
Jeff Reckseidler 10:51 AM on January 14, 2010
In this thread there are a few comments that tagging ads with Facebook destinations (url) is the new du jour and likely the way to go in the future.
Umnn, does Facebook really need more traffic I think the point of being inside Facebook is to attract the traffic that is already there, not produce more.
If I was spending a lot of money on TV I would push traffic to my site, where I have more creative licence, space and flexibility. Driving to Facebook, Twitter, etc could work at times but to become the default is decreasing the ROI on an ad....
Good conversation on a pretty important topic!
Jeff Reckseidler 11:33 AM on January 14, 2010
Pam: you made my point for me. If there are 10M active users in Facebook, strategically use Facebook's organic traffic to drive users to your presence; create a compelling content strategy where they will friend you, and continue to develop content that engage that audience and incent interaction. Your friends will spread the word on your behalf.
Why spend millions of dollars to send them to a site they are already going to? I'd rather use my spend to create my own traffic and extend that interaction to my social property
i.e.:
ad > site > social property fan acquisition (instead of email reg)
Alex Williams 3:08 PM on January 14, 2010
I have been predicting this trend for a while. The fat cat agencies padding their profits with overdone campaign sites with short shelf lives and little ROI are over.
Maria 1:59 AM on January 15, 2010
Coke is making a smart move. It took some companies longer than others to realize the power of social media.
http://www.SavingQueen.com
http://www.Twitter.com/TheSavingQueen
r0b1nL0xl3y 11:48 PM on January 17, 2010
The only micro-sites I see these days are for Hollywood movies and pop music albums. Not so much for marginally edible food-like products.
Now, on Facebook, young consumers have a new opportunity to directly incorporate big business and into their personal on-line identities. Oh happy day.
r0b1nL0xl3y 11:53 PM on January 17, 2010
By the way, it seems to me that a lot of companies are doing this, not just Coke and Pepsi.
The "rivalry" between Coke and Pepsi and the enormous public interest it has generated since the late 80's could be construed as a sort of inbound marketing. Consumers actively enter the debate with their families and cast their vote for one or the other, The only losers in this election are Fanta, RC Cola, and hundreds of other drink manufacturers.
Jessica Masterson 6:26 PM on January 18, 2010
If they are abandoning campaign specific sites what is your take on this Tech Crunch article http://bit.ly/4ZAnjV that Coke has hired Posterous to help incorporate a Social aspect (idea sharing) to Coke's one-off campaign website NCAA Department of Fannovation?
http://www.Twitter.com/AWomansWork
http://awomansworkblog.wordpress.com/