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The Simple Math of Blog Comments

 

.

Math by SilenceofnightYou know that commenting on blogs is a great way to extend your presence online, meet other bloggers, business owners, and potential customers, and ultimately drive more traffic to your own blog and website.

But what makes a good blog comment? How do you go about "joining the conversation," as multitudes of well-meaning people are constantly haranguing you to do? Is there a science to it? An established theorem of blog commenting best practices?  What's a business blogger to do?

Let's take a simple, mathematical approach to commenting on other people's blogs.

Add

Add something useful, new, or interesting to the conversation. Easier said than done, to be sure. But avoid leaving comments just for the sake of leaving comments, especially those that add nothing to the topic at hand.

Example: While everybody likes to be agreed with, try to go beyond a simple "I agree" in your comments. What exactly do you agree with? Was one of the points made by the blogger more persuasive than the others? Which arguments were less persuasive? 

Added benefit: Blog comments offer a great opportunity to show more of your human face to the readers in your space. A personal anecdote goes a long way in contributing something truly unique and valuable to the conversation that only you can add. Share something of yourself, your background, your expertise.

Subtract

Subtract any gratuitous self-promotion from your blog comments. If you have a truly relevant blog post on your own site, then by all means refer to it, but only after summarizing how and why it is relevant to the author's post. Avoid talking about your own products and services on other people's blogs. 

Example: If you sell accounting software, and the author of another blog writes about a tricky tax question that your software helps answer, try to answer the question in a simple, layman-friendly way and help the readers of this blog understand the issue better.

Added benefit:  You've just uncovered a blog post that is dying to be written on your own blog. Write in more detail on your own site about how to approach the tricky tax question, and link back to the article that sparked the idea for the post.

Multiply

Multiply the positive effect of your comments by referring (and linking, where appropriate) to the blogs, comments, and contributions of others.  Draw connections and parallels where others have not yet pointed them out. Promote the good work and insights of other commenters, and be specific about what it is you value about their contributions.

Example: If you sell signs and banners, visit the blogs of graphic designers and artists who design for the commercial sector. Talk about what you admire in their designs, and why these principles are important in business signs and marketing.

Added benefit: You might find some bloggers in a related space who might be interested in guest blogging for your site. Adding diverse voices to your blog increases the readability and potential audience for your blog by a surprising amount.

Divide

Divide your attention among blogs in a number of different spaces -- not just the one your own blog occupies.  What types of blogs do your customers enjoy, when they are not thinking fondly of you and your products and services?

Seek out a number of different worlds that might be of interest to your customers, your partners, your vendors, your friends. Visit these blogs as frequently as you do those in your own segment (if not more), and contribute thoughtful remarks to these conversations as well. Avoid confining yourself to your own little "echo chamber" by frequenting new and exciting different neighborhoods in the blogosphere.

Example: If you sell pools, and write a blog about pools and hot tubs, find some blogs that discuss outdoor home decorating, home gardening, lawn sports, and other related leisure activities.

Additional benefit: These sites might give you ideas for posts of your own: what kind of furniture do you need when you own a pool? What kind of food might you serve poolside this summer? What are some tips for keeping your skin safe from UV rays during the warmer months?

Add, subtract, multiply, and divide. It all adds up to a great business blog, and to creating a strong and helpful presence in the blogosphere that builds your brand's reputation, authority, and good will.

Post written by Beth Dunn, a member of the Inbound Marketing Consultant team at HubSpot. Beth also blogs at www.bethdunn.org and An Accomplished Young Lady.

Image by Silenceofnight

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Posted by Beth Dunn on Fri, Apr 23, 2010 @ 09:00 AM

COMMENTS

While I think this is great, it doesn't address a phenomenon I've observed. I try to respond to blogs with a follow-up question or a clarification question. My (unscientific) analysis of the situation is that my questions often go unanswered because other responders are determined to demonstrate their grasp of the topic--either by agreeing or by relating their own anecdotes in support of the blog. Maybe it's just the popularity of blogs (like this one) that bury questions. Anybody else run into this?

posted on Friday, April 23, 2010 at 9:24 AM by Michael Mallory


@Michael I like how you threw in a question at the end there. ;) At the risk of disproving your point by answering it, yes I have run into that. In fact, I rarely comment because I feel it's a waste of time. It's unlikely people will even see it, much less read or respond to it. Seriously, who has time to read past 10-15 comments anyway? 
 
Beyond the volume problem is the quality issue. It's not just that there are so many comments, it's that there are so many bad ones. The return is going to have to improve if I'm going to start spending my time reading pages of comments.

posted on Friday, April 23, 2010 at 10:08 AM by Andrew Layton


It is a wonderful article which actually tells how blogs can help us not in making back links but also relations :)

posted on Friday, April 23, 2010 at 10:09 AM by adeel akhter


@Michael and @Andrew - We read every comment that is posted to the Hubspot blog. We love them! We also do our best to answer everyone. I understand your concerns but I think commenting is such an important part of building a good blog community. Commenters on the HubSpot blog have a major impact on future content and reports.  
 
Thanks for commenting! 
Kipp

posted on Friday, April 23, 2010 at 10:11 AM by Kipp Bodnar


It is a wonderful article which actually tells how blogs can help us not in making back links but also relations :)

posted on Friday, April 23, 2010 at 10:12 AM by adeel akhter


Thanks for this post. It's just what I've been needing lately, as I haven't posted comments on many blogs recently. One thing I find very frustrating is not just the volume of comments/useless comments but how many people have blogs out there. It's not always easy to sift the good from the bad without it taking more time than I have. I do use a reader to aggregate content but even then it can be an overwhelming amount of data. Any suggestions?

posted on Friday, April 23, 2010 at 10:37 AM by Kim Holocher-Furletti


@Kim - I would recommenced picking 5-10 blogs that you want read regularly then it is likely through articles on those blogs you will discover a few others. This way you can keep the volume down.

posted on Friday, April 23, 2010 at 10:58 AM by Kipp Bodnar


Kim, one of the best resources I have found for locating high quality blogs is Alltop.com. They list the top blogs in a remarkable number of subject matter areas (truly remarkable -- check it out) and the blogs are actually vetted before they are listed. It's a great starting point. 
 
And I hear your pain on the reader-overload. I currently follow about 350+ blogs in my reader. If I fall behind by one day, it gets out of hand VERY fast. 
 
To those who are hesitant about adding their comments to pages and pages of comments, I'd suggest finding some less popular blogs to comment on! It's very similar to the longtail keyword strategy: while you certainly can comment on the blogs that get the highest traffic, you're likely to get more bang for your buck out of commenting on the more niche blogs that are specifically relevant to your field. 
 
Finally, @michael, I agree that it is frustrating when you aska question (especially of the article author) and receive no answer. It may be that the author doesn't have email notification for their comments set up, but it may also be that they don't quite get how important it is to respond and create an actual conversation. I mean, that's the whole point -- blogs aren't broadcast channels, they're relationship- and community-builders, when done right. :)

posted on Friday, April 23, 2010 at 11:02 AM by Beth Dunn


I agree

posted on Friday, April 23, 2010 at 11:31 AM by Zeuss


It certainly more interesting reading comments left on a blog or site that actually bring up points in the post/article or asks for further explaination. Even reading the comments left on your own blog can get the creative juices going as to what topics to write about in the future. 
 
 
 
Addressing Michael's comment about leaving a question, I answer the ones left on my blogs and always wonder if the person actually comes back and checks for the answer. Those of you that have the get future comments emailed to you feature, do you know how many people actually use that? Something I am thinking of adding to my blogs. 
 
 
 
How are you keeping track of those comments where you had a question and they don't have the signup for replies feature. This one does so I'll be able to see if my questions have been answered. <wink> You can track your name or website with Google alerts and look at your Google Webmaster tools for incoming links as reminders to go back if you left a question but is there an easier way?

posted on Friday, April 23, 2010 at 6:31 PM by S Emerson


@S Emerson--Good thoughts. I think that's one of the toughest things about the "social" part of social media. If it's really a conversation, how do you keep it going...and when (if ever) is the conversation over?

posted on Friday, April 23, 2010 at 6:40 PM by Michael Mallory


It certainly more interesting reading comments left on a blog or site that actually bring up points in the post/article or asks for further explaination.

posted on Friday, April 23, 2010 at 8:44 PM by 640-802


Well I'm back. Got my notification there was a reply. 
 
 
 
The link doesn't go to where I submitted my question. Maybe the developer of the plugin you are using could include the comment number in the url? They do have numbers. Seems to be a easy way to keep track of questions left. 
 
 
 
Hey some bot copied the start of my initial reply as a reply. <pout>

posted on Friday, April 23, 2010 at 9:32 PM by S Emerson


I also often wonder if anyone actually reads the comments. Your interaction adds credibility to Hubspot and shows how you can build community with the comments.  
 
I also wanted to comment on the idea of checking out the neighborhood that Beth talked about. Haven't seen that before and think it's a great contribution to the discussion. 
 
Thanks for the Alltop.com reference, I'll check it out. 
 

posted on Saturday, April 24, 2010 at 6:35 AM by Mary E. Ulrich


Wow! The best article on this subject which I read. Blog comments are not fun ... it's science. Thank you for good reading. Sincerely EriM / Slovakia, EU /

posted on Saturday, April 24, 2010 at 4:33 PM by Erim


Beth looked at it from a Very Interesting Perspective! When time permits and if its last paragraph does not summarize the theme or otherwise not too obvious I tend to do it in my comment so that future readers can save time if he/she is skimming...

posted on Saturday, April 24, 2010 at 5:10 PM by Don Don


Gosh, I'm so sorry. I wrongly wrote the comment about this topic on the next post. Soweee... can you delete the other comment please? Thanks. 
 
But I so loved this post. I agree that we do need to add something of value when we make comments. As a writer, it does make me feel good receiving real comments (and not spammy ones) and encourages me a lot to write more.

posted on Saturday, April 24, 2010 at 6:38 PM by Michelle Simtoco


There are many aspects of business that I subcontiously do correctly most of the time. 
 
However, as of late, I have been running into a lot of articles and posts that bring a good business practice that I subcontiously do correctly most of the time, to something that I contiously do every time. 
 
This is one of those posts. 
 
I have always known that making a good, creative, valuable comment is important. But, this post brings to my attention how important it really is to add, subtract, multiply, and divide. 
 
Thank You- 
 
Matthew Zinda

posted on Sunday, April 25, 2010 at 1:20 PM by Make My Own Website


thanks for sharing technical information about inbound social networking blog, now public can understand its importance and its usage accordingly...

posted on Monday, April 26, 2010 at 12:39 AM by kookaburra


I agree as well

posted on Monday, April 26, 2010 at 2:44 AM by Me In Team


Hi, 
 
 
 
I am barely infant in blogging among my busy school time. Although I don't blog about blogging, both 'math' and 'blog-commenting' is my current passion lately. So, "The Simple Math of Blog Comments" title easily grab my attention. And so, I won't adopt the 'substract' approach to your story [for I don't discuss about blogging]. 
 
 
 
Well, this story just opened my brain about 'commenting-best-practice'. I would rather call this story as 'the intelligent-art of blog comment', instead of 'the simple math of blog comment'.

posted on Monday, April 26, 2010 at 6:34 AM by Krisna


As a publicity expert, I urge people who want to pitch a story idea to a journalist to do some research and find out if the journalist blogs. 
 
If she does, you've just hit gold! A journalist's blog is a treasure trove of information and clues about topics she feels are important, and you can tie your pitch to something she has already written.  
 
Better yet, posting one or more thoughtful and insightful comments at her blog over a period of several weeks will virtually guarantee that she will know who you are BEFORE you pitch.

posted on Tuesday, April 27, 2010 at 5:57 AM by Joan Stewart, The Publicity Hound


I myself only comment on subjects in blogs that I am truly interested in. 
 

posted on Thursday, April 29, 2010 at 1:54 AM by Lassar


I love the mathematical model, makes perfect sense to me. I did Chemistry at Uni you see, and am now a Social Media Marketer.  
 
My pet hate is people who just say "I agree" without backing up why. As a blogger myself, I would rather have no comments than 1 of these. 
 
I think responding to comments is important as well, but only if the commentor poses a question or makes a particualry relevant point. And I can tell you guys on HubSpot read your comments because Kipp acknowledged one of mine on a Twitter HubSpot post earlier today.

posted on Thursday, April 29, 2010 at 10:10 AM by Danusia


I agree wholeheartedly in the value of commenting in other blogs. I encourage my associates to do the same. Whenever I read a blog post that I believe someone at our company can add a valuable comment to I always send them the link with a request to read and consider responding. I do the same for our clients.

posted on Monday, May 03, 2010 at 11:23 AM by Laurie Dunlop


Thanks for this useful information. Since I discovered Google alerts I make great use of the facility to get daily blogs related to my area which is tourism in South Africa and make good use of the opportunity to add useful comments.

posted on Saturday, May 15, 2010 at 7:52 AM by Capetown Holidays


Comments have been closed for this article.