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SEO Lessons From Email Spammers

 

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Have you ever received an email saying something like this:

“We are interested to increase traffic to your website, please get back to us in order to discuss the possibility in further detail.”

If you have a contact form on your website and have not gotten a message like this in the past then consider yourself either very lucky or you aren’t getting any traffic at all.  A common line I regularly tell HubSpot customers is, “there are only two types of people that fill out contact us forms, people that are desperate and people that are trying to sell you something.”  An email like the one above falls into the latter category.

Being someone who teaches people how to increase traffic to their website on a daily basis I decided to take the bait and see just how they could "help" me.

“Sure, I’d love to increase traffic to my website.  How can you help me?”

I never received an email back, but a few days later I received a phone call.  Kind of creepy right!?  How did these people find my phone number?  Then I remembered that they probably used a service like WHOIS to gather Domain Name information about me and grabbed my number.  I don’t have a land line so they called my cell phone and probably like most people I don’t answer the phone when I don’t recognize the number.  An interesting voicemail was left and an email was sent back to me shortly with the following information.

web traffic help questions resized 600

So the first response is why would they need to know my domain name?  So I wrote them as such.

I don't understand.  You guys filled out a form on my website and sent an email to my address and still don't know what my domain name is?  You reached out to me.

Despite that I'll see if I can answer your questions.  See below.

This was all about six weeks ago and I still haven’t heard back from them.  I think it’s safe to assume that the gig is up.  They realized they were dealing with someone who wasn’t completely clueless.

Marketing Takeaway

So what I really hope that you get from this story is that getting traffic to your website isn’t something that you can simply “outsource” like this.  Think about it this way.  You pay all this money and these guys get you ranked #1 on the perfect keyword.  Search engines start sending traffic to your website.  The content on your website sucks and you don't have anything of real value or any compelling conversion forms to convert leads.  So what is the point of ranking if you are wasting all that traffic?  These visitors will leave your website and NEVER come back.  Don't fall into this trap!

What they were really selling is SEO services, which also isn’t rocket science and something we have taught thousands of small to medium sized businesses 80% of what they need to know in less than an hour.  At the end of the day SEO is a numbers game and the way you play that numbers game is to create lots of valuable content on your own site. 

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Posted by Kyle James on Fri, Jun 25, 2010 @ 01:00 PM

COMMENTS

Rock on Kyle! 
 
I have been dying to do what you did. Across all out domains I probably get 5 of those emails a week!

posted on Friday, June 25, 2010 at 1:05 PM by Ryan Malone


The link to the webcast seems to be broken. Can you update with a correct reg link?

posted on Friday, June 25, 2010 at 1:16 PM by Leah Stanton


@Ryan - Yeah I've got four websites myself and I finally drew a line. These guys are MORE ANNOYING than the ones that try and by link placement in my articles.

posted on Friday, June 25, 2010 at 1:43 PM by Kyle James


How is this an SEO lesson?

posted on Friday, June 25, 2010 at 2:02 PM by Shanna


It is annoying to received emails from customer service representatives wherein they have contacted you already and they got all the information they needed and all they need to do is do some double checking. 

posted on Friday, June 25, 2010 at 4:00 PM by Jamie Barclay


I have always been leary of doing what you did, thanks for the info.

posted on Friday, June 25, 2010 at 6:36 PM by Surge


Wow what's scary is my address is listed on the WHOIS ! That's a serious privacy breach if you ask me.

posted on Sunday, June 27, 2010 at 6:47 PM by ralph


Okay, I admit it, I'm one of those guys sending out unsolicited emails. Every day my assistant gathers a list of about 25 companies that look like they could use my help and we then send them an email. But I do not send out just some lame email telling them I can get them on the first page of G. I send them a short email with information about their company that they probably didn't know. This information is specific to their company and usually identifies a key profit leak. My response rate for these emails is about 30-35%. Every one of the people that respond THANK ME for bringing this information to their attention and many become loyal clients. So yes, I send unsolicited emails, and I'm sure some of the people that get them don't like them. What's the lesson, the same one that Hubspot drives home every day...deliver quality content and you AND your clients will prevail!

posted on Sunday, June 27, 2010 at 10:32 PM by Peter Wills


I got exactly the same email several times and I have to say that I was also really tempted to make some fun with these guys and start replying to it, but I never found time for such an activity :) 
 
Their answer does not surprise me at all. 
 
I figured they probably have two teams. One is "spam" team who's job is to search for contact forms around the world wide web and submit the template to it. The other team is probably the "scam" team that handles people that do reply and since they are not really connected, the "scam" team has no idea who you are once they receive some communication from you.

posted on Monday, June 28, 2010 at 4:56 AM by Toni Anicic


"What they were really selling is SEO services, which also isn’t rocket science and something we have taught thousands of small to medium sized businesses 80% of what they need to know in less than an hour." 
 
ORLY?

posted on Monday, June 28, 2010 at 2:38 PM by intransition


What they were really selling is SEO services, which also isn’t rocket science and something we have taught thousands of small to medium sized businesses 80% of what they need to know in less than an hour. 
 
 
Hubspot has a lot of SEO resources on their website for something that can be taught in an hour.

posted on Wednesday, June 30, 2010 at 2:36 PM by Ryan


I get lots of those from multiple sites I own. I have been contacted by lots of SEO firms wanting to "help me get traffic to my site". The first thing I do is look at their site stats and run their site through websitegrader.com. In nearly all cases, their own sites have little traffic and their own websites are abysmal.

posted on Thursday, July 01, 2010 at 6:49 AM by Tom Allinder


I love you guys at Hubspot. You are the real deal. I used to be an outbound marketer working on commission for ADZZOO and cold calling the hell out of uninterested clients. Wasted months doing it. got one chiropractor to anwer a client questionaire like the one above. Then scheduled another phone call with him. On the appointed day and time he was not around or simply would not answer my calls. I gave up in the end. Nothing beats prospects coming to you and you using inbound marketing techniques taught by hubspot to turn them into leads and then customers.

posted on Friday, July 09, 2010 at 9:19 AM by rodney akomas


Comments have been closed for this article.