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Top 5 Inbound Marketing Articles to Start the Week: Cold Calling Math

 

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math

Although I've never been very proud of my math skills, there is definitely some math I can easily wrap my head around, especially when it involves marketing. 

If you're a regular reader of this blog, you know that we HubSpotters aren't confident in the success of cold calling as a sales and marketing tactic. Our top inbound marketing article of the past week uses some interesting math that only further emphasizes why you shouldn't be either.   

1. The Abusive Math of Cold Calling

Author: John Jantsch of Duct Tape Marketing

According to author Mahan Khalsa, cold calling results in about a 1-3% success rate for getting an initial appointment, yet when the same call is made with a referral, the success rate increases to about 40%.  Quite a stark contrast, right?

John Jantsch's article emphasizes the importance of referrals for successful marketing and sales and points out how social technologies allow you to connect with prospects and customers to help you get referrals.

Marketing Takeaway: Cold calling is not an effective sales method. Use social media and other online technologies to enhance your marketing.

2. 5 Types of Consumer Generated Marketing (CGM) Campaigns

Author: Rohit Bhargava of Influential Marketing Blog

Rohit's article explores the topic of consumer generated marketing (CGM) campaigns, which, while they can be a great, free marketing tactic, they can also come with the downside of lack of control.

To help you determine if a CGM campaign is the right choice for your company, Rohit highlights and explains several different types of these campaigns, along with examples of real-life companies like Folgers, Doritos and Pepsi that have implemented them.

Marketing Takeaway: Before you launch a CGM campaign, take the time to evaluate and determine which type -- if any -- is right for you.

3. 5 Online Tools for Answering Your Small Business Questions

Author: Ben Parr on Mashable

If you're an entrepreneur, chances are you come up with a lot of questions over the course of launching and building your small business.

This Mashable article recognizes that, for small business owners, finding the right answers from experts can be extremely helpful. Therefore, author Ben Parr has put together a handy list of online tools that can be used to connect with the right people who have answers.  Suggested tools include Quora, OnStartups Answers, Hacker News, Twitter and OPEN Forum.

Marketing Takeaway: The internet has a wealth of information and free, expert resources. Take advantage of it, for goodness' sake!

4. How to Get Things Done When You’re Feeling Overwhelmed

Author: Darren Rowse of Problogger

We've all been overwhelmed at times, but when it comes to your business, you can't afford to let your overwhelming feels affect productivity.

Darren's article offers some of his own, personal tips for working through those feelings to get stuff done. They include:

  1. Focusing on the things you can control,
  2. Breaking it down into bite sized tasks,
  3. Talking to others, and
  4. Start working.

Marketing Takeaway: Feeling overwhelmed happens. Don't let it get the best of you.

5. How to Create an Enchanting Facebook Presence

Author: Mari Smith on OPEN Forum

Are you using your Facebook presence to your business' best advantage?  Having one can be a great social media asset, but there are ways to transform it from something good to something great.

Mari offers her best advice on using Facebook to help achieve business and marketing goals.  Some of her suggestions include using your personal profile for professional networking, adding an attractive landing page to your fan page, responding to fans promptly and personally, and getting your fans involved in product and content creation.

Marketing Takeaway: Tossing together a Facebook fan page for your business isn't enough. Be more successful on Facebook by creating an engaging and interactive presence.

Photo by Danny 

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Posted by Pamela Seiple on Mon, Jul 19, 2010 @ 07:00 AM

COMMENTS

I really like Hubspot articles and agree with the importance of social media. I also agree that referrals are important for cold calling. However, not everyone would agree that cold calling is not a effective technique. One such person with an opposing view is Peter Bowerman. He's an author of three books devoted to freelancing. His books are found on Amazon and he has 30 years in freelancing writing marketing communications. His number one method is cold calling.

posted on Monday, July 19, 2010 at 7:08 AM by Randy Kemp


Interesting post, but where’s the math? 
 
 
 
Cold calling is a tough way to go, but it’s not entirely ineffective.  
 
 
 
If you take John Jantsch’s statistics of 1-3% (which are impossible to generalize across industries), you could be scheduling an appointment for every 33 cold calls you make. That’s less than a half a day of cold calling – and it doesn’t cost you a cent except for your time. Taken further, if you do this all week long, you could have scheduled 10 appointments for the following week.  
 
 
 
You can use a variety of lead generation techniques like direct mail to do this prospecting for you so that you can focus your calling time on warmer calls. But this comes at a financial cost. 
 
 
 
You can also use no-cost lead generation techniques like SEO and social media, but this is a time investment and seldom produces quick results.  
 
 
 
So if all you have is time to spend and you need results now, cold calling seems like a reasonable option.  
 

posted on Monday, July 19, 2010 at 8:47 AM by Bob McCarthy


Of course, referrals are important and have a higher close rate. 
 
If you ask any professional services firm, they will say they get most of their clients from referrals. 
 
Thats great, but is it enough referrals to promote growth? 
 
If not, you must incorporate cold calling, social media, online techniques and other, maybe older, direct marketing tactics to supplement your referrals and get the clients that will refer.

posted on Monday, July 19, 2010 at 9:13 AM by Chris Zdunich


Echoing Chris. I think that cold calling is no silver bullet, but it continues to have a place in the sales mix, especially for solo professionals.

posted on Monday, July 19, 2010 at 11:59 AM by John White


In today's world, being overwhelmed doesn't seem to be a state of mind but more of a way of life... 
 
 
 
I really enjoyed this reminder about the importance of not allowing ourselves to stay in the state of "being overwhelmed". 
 
 
 
For me, it can be difficult at times to determine which things I can control and then break them into "bite sized" tasks. 
 
 
 
However, it is short reminders like these that helps me to refocus.

posted on Monday, July 19, 2010 at 12:50 PM by Jason Poole


For the person who asked, "Where's the math?" here it is: 
 
 
 
Decision-makers spoken to: 230  
 
Appointments set: 86  
 
Appointments sold: 27, resulting in $43,000 in revenue  
 
 
 
I run a department of telemarketers who call businesses to set appointmnents for our reps. The numbers above are actual numbers reflecting how 3 appointment setters did in one particular month. 
 
 
 
Needless to say, I'm pretty confident in the success of cold calling as a sales and marketing tactic. I think that my "math" only further emphasizes why you should be, too.

posted on Monday, July 19, 2010 at 2:09 PM by John Tabita


Comments have been closed for this article.