More than 15 excellent speakers gathered last week in Berlin to talk about European B2B marketing, sharing best practices, case studies and sage advice. The event was among the richest I’ve had the pleasure to attend in some time and it revealed that all across the globe – some things are the same. Because regardless of our heritage or language, we are all the same – we are humans. We crave knowledge. We make choices based on facts and emotions. We want to be spoken with not to. Netting it out, I realized that Inbound Marketing truly is globally relevant, because the way people research, interact and buy has changed the world over.
Though Twitter and Facebook started in the US, they were just as popular at this conference as any North American event I have attended. In fact, after a very fragmented beginning for social media in Europe, with geographical divergence in the popularity of varied platforms like Bebo, MySpace and ASmallWorld, Facebook is emerging as a leader across the continent . With almost 100 million European users, Facebook is the number one social network #1 in the UK, ranks as the second most visited site in France, after Google , and is growing in Germany and further east .
I used Twitter as the basis for this post. So much great content was tweeted and retweeted that this relatively small conference became a Global Trending Topic ! I have grouped some of the best tweets from the event in categories below.
Some of the topical takeaways that resonate regardless of where you practice marketing included:
Buyer Behavior is Changing, So is Marketing
- “70% of the buying process of IT is completed before consulting the vendors”
- “buyers are in control in today's b2b digitally powered world”
- “What are the most prevalent emotions in B2B buying? Panel says: Fear, doubt, pride “
- “Philips: “U don't need more leads. U need more TIME with QUALIFIED leads. This is Sales Enablement when Mktg and Sales work together””
- “Philips: “from pushing your products to looking what your target audience needs. Inside out to outside in””
Email is Still Relevant & Adapting to Social
- “learn from successful B2C emails from @ groupon @ woot - shorter 1 topic emails & with great open rates”
- “Optimize your email: no more than 300 words and add a 'like' button”
- SilverPop research: companies across the world get a “24% increase in reach by including social sharing links in emails”
Mobile Growth Means Changes for Your Marketing
- “Google: “Half of all new internet connections are via a mobile device””
- “Google @johngerosa: “If you do nothing else re: mobile readiness in B2B marketing - optimize sites for a great mobile experience!”
- “Google: Consider tweaking your PPC campaigns - different for mobile vs. full screen experience to reduce CPC”
Social Media is Now a De Facto Channel
- “Chris Brogan: “Listening is the new black””
- ”Philips Healthcare- 4 effective social media, u've got 2 b where your customers r. u can't make them come to you.”
- “Accenture: Our social media policy can be boiled down to ‘Don’t be stupid’”
- “Kodak's chief listener & chief blogger roles give social media cred & engage 150+ employees to share in the conversation!”
- “Kodak: Once you have started with social media you can't stop”
- “Accenture: Blog is your Online HeadQuarters, and social media provide paths to connect to HQ”
- “The @ dassaultsystems @ collabtribe campaign seamlessly spans Youtube, Facebook, Twitter, LinkedIn and email. Very solid!”
- “Dassault Systems - Facebook ads are cheap and effective in B2B.”
Many thanks to the team @KGSglobal for putting the event chock full of amazing presenters together and to the avid tweeters who helped create this stream, including: @ chrisbrogan , @ GyroHSR , @ joel_b2beditor , @ jortpossel , @ madleen , @ rlevans , @vandenboomen, @wisequeen and certainly more that I apologize if I’ve forgotten.
The similarities in European marketing versus North American marketing weren’t limited to soundbites either. During a workshop I led, participants broke into groups, picked a company and brainstormed persona and content strategy ideas. They got as far as creating three different content offers for different parts of the sales funnel. The common challenge they all faced was really defining that persona – it wasn’t a simple task, but was at the core of their content creation. Once this persona was defined, the ideas for content flowed! Many participants realized that they already had a lot of ideas in their minds or in existing materials and could easily repurpose them for lead generation. Several left with actionable ideas that I look forward to seeing implemented online soon!
If you liked some of what you read, check out a few great summary posts from Jort Possel of Accenture and Peter O’Neill of Forrester , as well as a conference overview here .
At the end of the day, no matter where in the world you sit, marketing is undergoing a shift – and now is the time to take advantage of that shift – inbound marketing is already helping customers in Europe . Do you think inbound marketing will work in your country or for your audience? If not, why not?

Luiz Carlos Conte 3:17 PM on December 09, 2010
Nice Post Mike. As you alredy know, we here in Brazil are very excited to aply those concepts in our market, but is still have a gap between the best practices in EUA and Europe from 3th world, Brazil includes, but we are confidence that inbound marketing will explode in here. We're more than 70 millions on the web and our ecommerce will sell 7,5 billion dolars in 2010. A 50% more than 2009. I believe it'sour time and i'm ready to do the job.
Alex Duran 3:17 PM on December 09, 2010
Great! Now is time for Hubspot to be global. Let´s have a multi country and multi language tool as well!!
Philip Eide 4:49 PM on December 09, 2010
Great Input! The internet has leveled the playing field in terms of marketing - as well as providing access to an international marketplace.
My company is attempting to inspire those concerned with a cost-effective & verifiable focus on marketing for the insurance and benefits industry to transition to "Inbound Marketing". We are also reminding them, and have re-designed our websites, to address their focus to a "Borderless" marketplace!
Dave Hale 5:44 PM on December 09, 2010
I already have had client's in India, Germany New Zealand, Australia ask me for inbound marketing services.
There is plenty of work out there, but juts like the old school thinkers in the US, some counties are behind the power curve.
One day the light will come on.
Scott Dennison 10:29 AM on December 10, 2010
Not to miss line from your post: "Defining the persona is at the core of content creation". Well said! Thanks
Robbert van den Heuvel 1:24 PM on December 10, 2010
Thanks for sharing your experiences about this trailblazing conference.
As the first Certified HubSpot Partner from the Netherlands I notice, that more and more Dutch b2b-companies are busy informing themselves about the ways inbound marketing and HubSpot Software can help them generate high quality inbound leads and improve their marketing ROI.
Within 2 years time inbound marketing will truly be a global phenomenon.
Marcus Sheridan 12:12 AM on December 11, 2010
Wow Kirsten, this was great, and I'm glad you got to go. :-)
Keep up the great work!
San 1:03 AM on December 11, 2010
Good article. I totally agree that inbound marketing is going global and this can only be beneficial for B2B. However, it is important that all countries have in place the necessary infrastructure to ensure that the market can grow better. As per Luiz Carlos post, Brazil is excited to start to apply these concepts but there is still the gap in terms of best practices.
Emiel 3:20 AM on December 15, 2010
Dear Kirsten,
Thanks for the great summary and I am delighted to hear that you also found this such a rich event.
I guess we both have been inspired!
Emiel
Jack Vincent 3:25 AM on December 15, 2010
Excellent post, Kirsten. Having attended the conference, I thought your presentation was also excellent. I've finished the first half of "Inbound Marketing," too, and it's just chock-a-block full of great stuff.
As Einstein said, "Seek not to be a man (or woman) of success. Seek to be a man of value." All very valuable, so THANKS!
Oscar Del Santo 12:13 PM on December 15, 2010
I hope I have added my little bit to the mix with my translation into the Spanish language and added bits to the Inbound Marketing University in Spanish for the Spanish-speaking peoples.
Kirsten 10:11 PM on December 15, 2010
@Emiel & @jackvincent - so nice to see you here at the HubSpot blog (and Jack - stoked that you are liking the book ... you earned it with your great questions)!
@Oscar - muchisimas gracias para traduzcando nuestras ideas en espanol! hasta la proxima vez:))
Oscar Del Santo 1:42 AM on December 16, 2010
Wow Kirsten, I am impressed with your Spanish!
I actually meant translating for the first time the IMU PRESENTATION into Spanish and making the inbound marketing concept - which I have dubbed 'Marketing de Atracción 2.0' - available for the Spanish-speaking peoples.
You can find the presentation on my page.
Gracias Kirsten y hasta pronto!
Jack Vincent 3:30 AM on December 16, 2010
Oscar, donde estas tu? En Espa~na o Latino America? Me gustaria conectar contigo. jack punto vincent arroba focus360 punto ch. CH = Suiza.
Thanks for providing this forum, Kirsten. Hi Emiel.
geoff 6:48 PM on January 03, 2011
great tweets check out this video LUV LINKS
,http://www.youtube.com/watch?v=fOAnIooymcg