A
weekend blog post
by Mozilla’s head of privacy has major implications for the future of online marketing. Mozilla, the maker of the Firefox web browser that
currently averages 30 percent of the web browser market share
, announced new details about a "Do Not Track" HTTP header that would allow users to opt-out of behavioral ads. The feature wouldn't block all advertising -- only personalized ads. If a Firefox user enables the feature, the advertiser would have to replace the personalized ad with a “standard” ad.
Privacy Is Important, But So Is Context
It is hard to argue that the internet has not changed the level of privacy for the average person. However, with the trade-off in privacy has come context and relevancy that save time and improve convenience. Some of the most popular services on the web today such as Amazon and Netflix thrive on providing customized and contextual information to each of their users. Context is becoming an expectation for many web consumers. From Google to Yelp, businesses are working to make the web a more personal experience, but Firefox’s planned Do Not Track Header is a step backward, not forward. A contextual internet, not an anonymous one, is the future.Education Is Greater Than Features
Mozilla's announcement follows the U.S. government’s call to improve online privacy. In December, the U.S. Department of Commerce recommended the creation of an online privacy bill of rights and an enforceable code of conduct for internet firms handling consumer data and tracking internet users. Again, privacy is important, but the real problem here is education. The vast majority of internet users don’t understand the information they share with companies online. Therefore, users should be educated about what happens when they use a web service in order to understand the experience that information sharing gives them. If educated users are still willing to exchange that for greater privacy, then they will be making an informed choice.Marketing Takeaway
Privacy is something that every online marketer should respect and understand. With Mozilla’s announcement, it is clear that the online privacy debate will continue to heat up. As a marketer, it is important that you understand how the information you are currently measuring relates to your online marketing performance. If web browsers begin to include options for users to opt-out of targeted advertisements, marketers will need to have both customized and standard advertising options. This issue could have a major impact on how marketers measure the success of their online efforts, so it is important that we all stay up to date with this issue.What do you think about this announcement?
Photo Credit: alancleaver_2000
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Jon 12:47 PM on January 25, 2011
This is a bold step forward for Mozilla, in my opinion.
So far, the entire industry seems concerned with using "interests", which are nothing more than a list of what the user has done in the past, and then applying a set of algorithms to infer consumer-intent.
With this step Mozilla begins to put the user in charge. I can see this developing into one way for web users to send marketing feedback with the aim being to receive user-requested ad content.
Imagine knowing you're going to make a purchase - say, a diamond engagement ring. Wouldn't it be nice to tell the web you need to find one?
Dan Tyre 1:19 PM on January 25, 2011
I wonder how it will play out. I agree that people should control their own privacy settings. Bill Gates suggested in 1990 that individuals could set a cost for "cold calling" someone, so that you got a financial benefit for being bothered, which I always thought was an interesting idea.
Rick 2:36 PM on January 25, 2011
This trend is not going to cool down. If anything, it's going to accelerate as users say they want more privacy, no matter what they put on their Facebook account. You can expect the Feds to put some pressure behind this as well.
Mark Simon 3:26 PM on January 25, 2011
This really isn't that big of a deal because it requires websites to adapt the technology which just won't happen for the majority of sites.
Second, there are already plenty of FF plugins that allow users to do this already not to mention desktop software.
hiwaar 3:56 PM on January 25, 2011
The issue of privicy is a major concern!!!