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Just as important as what sales reps should do to win a sale is what they shouldn't do. According to sales expert Jill Konrath, reps themselves are the only true differentiators in B2B sales today. This means that even a small slip up could prompt a prospect to abandon the buying process with one vendor and pursue a similar offering elsewhere. 

So what type of behavior could potentially send a buyer for the door? David Meerman Scott, author of The New Rules of Sales and Service, has compiled eight such bad habits in this infographic.

Refrain from these practices if you want to convert your leads and opportunities into customers. On the other hand, if you want to get rid of a prospect (or your job), go down the list, and watch how fast they head to the door. I wouldn't recommend it, but I'll leave the choice up to you.

8_Ways_to_Ruin_your_Chances_of_Making_a_Sale

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Originally published Mar 13, 2015 9:00:00 AM, updated February 01 2017

Topics:

Inbound Sales