Sayonara, Google Places! Today, Google is taking the first step to eradicate Google Place pages and transition to new Google+ Local pages. Surprise, local businesses! Time to bite the bullet and learn how to use Google+.
Google+ Local pages can be found via a new 'Local' tab in the sidebar of Google+, and Local pages also feature Zagat scores and recommendations from people you're connected to on Google+. Looks like last year's Google acquisition of Zagat is finally being put to good use.
If you're a local business who's curious about just what's happening with your Google Places page -- or if you're simply curious about the new Google+ Local pages -- here's what you should know ...
The Google+ 'Local' Tab
Through the new 'Local' tab, now located on the left-hand sidebar of Google+, users can search for specific places or browse through various categories of listings such as restaurants, museums, clothing stores, etc.
Clicking on a particular listing will take you to the Google+ Local page of that establishment, which features useful information such as location and contact information, photos, reviews, and Zagat scores/summaries.
Google+ Local & Zagat Scores
That's right! Zagat summaries and scores are featured on every Google+ Local page. The scores you see are based on a 30-point scale, which is the averaged score of the individual scores given by reviewers. Zagat also aggregates highlights from users' written reviews into one summary, featured at the top. Check out the following video from Google to learn more about how it works:
On each page, you'll see individual scores on a 0-3 point scale next to users' reviews. You'll also notice a business' overall Zagat score(s) on a 0-30 point scale, which may be broken down into various categories depending on the business. For example, a restaurant would be broken down into food, decor, and service categories, each indicating a 0-30 point score, calculated based on the averages of users' individual reviews. Furthermore, users can also indicate costs associated with the business (e.g. 'cost per person' for restaurants).
Local Pages' Integration With Other Google Properties
Google+ Local is also integrated with other Google services, including organic Google Search and Google Maps. If you look for a place on Search or Maps, you'll find Google+ Local page results there, too. Searches on either of these services pull in Zagat ratings as well, replacing the former 5-star rating system you might be used to. This also holds true for searches on Google Maps for mobile on Android devices, with functionality for iOS devices coming soon.
Reviews & Recommendations From Your Google+ Circles
The launch of Google+ Local also aims to make the reviews, recommendations, and opinions of the connections in your Google+ Circles central to your Google+ Local experience. As a result, any searches a user conducts for places in Google Search, on Google+ Local, or in Google Maps will feature results from that user's Google+ Circle connections. So If I were to search for Mexican food, I might see a review from a friend of mine who recommends a particular Mexican restaurant in the area.
Now on to your questions ...
I'm a local business. What happens to my Google Places page?
Good question! If you're a local business that had a Google Places page, you're probably wondering what all this means for the management of your local listing.
First, you'll probably notice that your Places page gets transitioned into a Google+ Local page. All of your basic information should get migrated over to the new design, and according to the Google and Your Business Blog, you should still manage your information via Google Places for Business. This will enable you to verify your basic listing data, make any updates, and respond to reviews. If you're using AdWords Express, Google confirms that your ads will function normally, automatically redirecting users to the destination you chose or your current listing.
What if I already have a Google+ business page?
No worries! According to Google, you're still encouraged to maintain your Google+ business page, but there are still more changes to come. Ultimately, Google will be merging your Google+ business page with your local page presence in the future, so stay tuned. And for a sneak peek into what to look forward to, Google has already worked with several business owners to fully upgrade and merge their listings, sharing their Google+ business identity across Search, Maps, and mobile.
So if you're a local business who hasn't already created a Google+ business page, now might be the time. Doing so will ensure that you're ready to take advantage of all the other social features Google+ pages offer (such as status updates, Circles, Hangouts, etc.) when Google decides to integrate your Google+ Local page with your business page. And don't worry -- we'll keep you updated when this integration happens ;-)
What do you think of Google+ Local? How do you think it will affect your local business' presence in search?
Image Credit: Kossy@FINEDAYS




Chris 4:47 PM on May 30, 2012
Good post... I've got work to do!
mike 6:36 PM on May 30, 2012
isn't zagat a restaurant focused service. How does this affect plumbers, attorneys, and other service or product geared businesses?
Kris 7:55 PM on May 30, 2012
And what does this mean for all the Google Place pages that Google has MUCKED UP! We have 14 locations and only 3 of them are correct. Google's verification process is a joke. Will it create 14 Local Pages for us plus our Business page. The nightmare that is Google Places looks to get a whole lot worse.
Tyler 11:11 PM on May 30, 2012
This is quite a shift. It appears Google+ Local Pages for business are an evolution of Places pages. Just Googles move to ramp up social integration. Like Chris, lot's of work to do.
Thanks Blogspot
Ken 1:10 AM on May 31, 2012
Things never stand still online. I have a new client who I only just instructed how to create a Google account and start out by taking over their places page from the Yellow Pages.
Next week I will have to show them how to use Google+
Keeps us on our toes.
seogenx 1:20 AM on May 31, 2012
Given example of restaurant is easy to understand and most influential local things but, what about the other businesses, like web designing etc. How the review of this can be seen? Out of all the recent changes to Google, hope people may not be confused over what to use for what!
Ganesh 7:46 AM on May 31, 2012
Really amazing idea Google implemented, but the question is this ideas came from Facebook. What do you think?
John Dietrich 9:41 AM on May 31, 2012
Good to see more and more changes coming from Google to improve g+. It's going to take some time but with a powerhouse like Google behind a product, I'm sure it will find it's place. Looks like we've got some work to do updating our Google profile!
Joe Rockstar Digital 10:44 AM on May 31, 2012
Great post Pamela. Google+ has real scope and can definitely see it over taking Facebook in the near future. Google definitely have the advantage as they are more or less the search engine monopoly.
Nevertheless, we have recently started our Google+ business page here- your opinions would be grateful.
https://plus.google.com/111974421980575891251/posts
www.rockstar-digital.co.uk
Scott Clark 4:58 PM on June 01, 2012
We are still desperate for a parent-child relationship administration model which allows a franchisor to have bulk administrative control (national offers) and a franchisee to have contributor / editing features and the ability to respond to reviews and other local activity.