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    How to Avoid Being Awkward on the Phone [Infographic]

    By Lindsay Kolowich

    awkward-on-phone.jpeg

    Talking on the phone, especially with people you don't know, can be pretty intimidating.

    I have the utmost respect for my friends in Sales, Support, and other departments who spend most of their days talking on the phone -- usually with complete strangers. How do they set a positive tone and earn respect using only their voice? And how do they do it without being awkward or making the other party uncomfortable?

    No matter your role, every professional can benefit from learning how to be good on the phone. That's why the folks at Read More

    12 of the Best Marketing and Advertising Campaigns of All Time

    By Lindsay Kolowich

    I’ve always been a little leery of proclaiming anything "the best." I never declared anyone my best friend as a kid because I was afraid my other friends might assume I thought less of them.

    So it was a little difficult for me to come up with just one "best" marketing campaign of all time -- which is why there are 12 in this post instead.

    Why are these 12 marketing campaigns some of the best of all time?

    Read More
    A New Visualization of Today's Marketing Technology Solutions

    By Lindsay Kolowich

    When you're looking for a tool, software, or piece of technology to solve a specific marketing problem, where do you go to find it?

    Typically, marketers turn to colleagues, friends in the industry, and/or analyst reports to figure out what best fits their needs. But the problem with sources like these is that feedback is scattered. It's spread across 15 different emails in your (already overcrowded) inbox, or across 20 tweet replies from people of varied reputability.

    Read More
    Marketing Psychology: 10 Revealing Principles of Human Behavior

    By Ginny Soskey

    One key part of being a great marketer is understanding how (and why) people think and act the way they do. It's much harder to create compelling content marketing, for example, if you don’t know why it would be compelling to your audience in the first place. 

    Before you jump into the tactical nitty-gritty of marketing, it’s really helpful to understand how people operate … which is essentially what the entire field of psychology attempts to explain.

    Read More
    7 Inspiring Examples of Omni-Channel User Experiences

    By Aaron Agius

    The more technology advances, the more it's integrated into our daily lives. Even as you read this article, I’d venture a guess that you have several internet-connected devices within arm’s reach.

    As we continue down these innovative pathways, we’ll continue to see technology become more important to our day-to-day living. The lines between what we do online and in real life will begin to blur.

    Read More
    How to Create Detailed Buyer Personas for Your Business [Free Persona Template]

    By Pamela Vaughan

    Finance Manager Margie. IT IanLandscaper Larry. Do you know who your business's buyer personas are? And exactly how much do you know about them?

    Buyer personas (sometimes referred to as marketing personas) are fictional, generalized representations of your ideal customers. Personas help us all -- in marketing, sales, product, and services -- internalize the ideal customer we're trying to attract, and relate to our customers as real humans.

    Read More
    9 Free Microsoft Excel Templates to Make Marketing Easier

    By Carly Stec

    Many of us can recall a time in high school when we were sitting in math class and thinking, "When am I ever going to use this stuff in the real world?"

    And then we suddenly find ourselves in the real world, only to realize that numbers actually do play a pivotal role in what we do -- especially in digital marketing.

    Read More
    25 Powerful Quotes From #INBOUND15 Speakers [SlideShare]

    By Carly Stec

    Marketers, entrepreneurs, best-selling authors, co-founders, strategists, thought leaders, investors, and bloggers ... oh my. 

    While their roles and responsibilities may vary, the one thing all of this year's INBOUND speakers have in common is their ability to inspire. The INBOUND15 lineup is riddled with the kind of people you could benefit from simply sharing an elevator with. From BuzzFeed Founder and CEO Jonah Peretti to best-selling author, speaker, and entrepreneur Seth Godin, there's absolutely no shortage of experience and expertise.

    Read More
    Competing With Content Marketing: 7 Steps to Success [Infographic]

    By Siobhán McGinty

    Today, succeeding in inbound marketing means putting content at the heart of your communications strategy.

    This is no secret, of course. Content marketing is now a well-established technique and the space has become pretty competitive. So, the question is, how do you invest wisely in content marketing to improve your capabilities so that you can compete and stand out from the noise?

    Read More
    10 Resources to Help You Teach Inbound Marketing

    By Lauren Pedigo

    The way people buy has changed, so the way businesses market themselves has also needed to change. And as an educator prepping students to enter the workforce, this means that your job has changed, too. 

    Truthfully, this change can be tough. There are so many marketing strategies, tools, and tactics out there, and you need to assess them all and then learn them yourself so you can knowledgably educate your students. 

    Read More
    7 Speakers You Won't Want to Miss at #INBOUND15

    By Lindsay Kolowich

    This coming September, marketers of all types, backgrounds, and levels will descend upon Boston for HubSpot's annual INBOUND conference with the hopes of returning home with some new marketing expertise that'll help them grow their businesses and become better at their jobs.

    While there will be a lot going on at INBOUND this year, we know many of you are wondering: Who will actually be speaking at INBOUND this year, and what will they be talking about?

    Read More
    How to Manage Your Entire Marketing Budget [Free Budget Planning Templates]

    By Erik Devaney

    Here's a hypothetical for you: Let's say your company has decided to invest in a website redesign so you can improve lead generation, and you're responsible for managing the project. Naturally, one of the first questions you have is, “How much is this website redesign going to cost?”

    The answer, of course, is “it depends.” Are you simply switching to a new template and adding some new CTAs, or are you migrating your entire site to a new platform?

    Read More
    Ready, Set, Register: The Agenda for INBOUND 2015 Is Out

    By Corey Eridon

    My decision to attend a conference usually comes down to one thing: The agenda.

    (Unless it's somewhere warm. When there's sun and sand I care way less about agendas.)

    The HubSpot events team has had a light version of the INBOUND agenda up on the website for some time now, but I'm very pleased to share that as of today, that light version got some meat on its bones. If you've been waiting to see some more session-level or speaker details before registering, head on over to the INBOUND site and peruse the session list now.

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    What Is CRM (Customer Relationship Management) Software?

    By Ginny Soskey

    CRM. If you work in sales or marketing, you've probably heard this three-letter acronym tossed around before. Maybe you've even been told you need one. No matter what, you're curious about one thing: What does it actually mean? 

    CRM stands for 'customer relationship management.' I know, I know -- that doesn't exactly clear things up. Keep on reading, folks, and we'll explain exactly what CRM software is and how to figure out whether you actually need one. 

    Read More
    8 Email Workflow Tips for the College Admissions Process

    By Alexandra Ritter

    One of the key elements of inbound marketing is the use of automated workflows because they allow you to better engage leads through a set of targeted emails, while saving time by automating the process. Workflows can be a helpful addition for any industry, but especially for higher education.

    The college admissions process is a perfect use case for automated workflows, as they can be used to move a potential student along the buyer’s journey to an end goal – in this case, to apply to your institution. 

    Read More
    6 Cool Company Blogs Everyone Will Enjoy Reading

    By Nichole Elizabeth DeMeré

    When I need inspiration for content that delights, email campaigns that actually work, and social media interactions that are genuinely fun ... I turn to one source: an online clothing store called ModCloth. My closet is proof that their marketing works. (Perhaps a little too well.) And watching them grow has been a master class in what a customer-driven company should look like.

    Read More
    10 Ways to Reach Customers Who Don’t Know They Need You

    By Danielle Irigoyen

    Event planner, lawyer, daycare owner, tow truck driver. Regardless of our chosen professions, it’s fair to say that we all want to build our businesses’ customer bases. It’s how we thrive. So it’s only natural for us to want to market our products or services to everyone, in hopes of capturing a larger audience, and thus making more money.

    Read More
    These Landing Page Flaws Could Be Hurting Your Conversion Rates [Infographic]

    By Lindsay Kolowich

    Lead generation is a major component of inbound marketing. It's an exchange of information: You offer people valuable content, and they offer you valuable information about themselves, like their name, email address, and company.

    When it comes to meeting your lead generation goals, landing pages are the strongest tools marketers have -- which is why it's so important to get them right.

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    Want Improve Your Relationship With Finance? Here Are 3 Simple Things You Can Do

    By Laurie Aquilante

    Sometimes, when it comes to budget, marketers and their colleagues in the finance can find themselves on different pages. If you've ever asked to move budget from one budget to another, or requested more money to support an idea that wasn't part of the yearly planning process, then you know what I mean. The back-and-forth can be frustrating for Marketing and Finance alike.

    If this sounds a little like the relationship you have with your finance department, then you're not alone.

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    10 Free Ways to Teach Yourself Inbound Marketing

    By Ginny Soskey

    When you're first starting to learn something new, it's easy to feel overwhelmed and intimidated.

    Why? Maybe it's been a while since you've deviated from the things you're good at and know well. Or maybe you had to make a pretty significant monetary or time investment, and you're feeling the pressure. Perhaps you have all the drive in the world to learn ... but you're having trouble finding the right resources and references to learn from.

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    The Anatomy of an Optimized Web Page [Infographic]

    By Lindsay Kolowich

    Optimizing your web pages shouldn't just be a task on your to-do list. It should be an overarching strategy -- something you think about and test and tweak every single day.

    Why? Because your website is how people get to know your brand, and having optimized web pages will make for a more engaging and delightful experience. Plus, you'll see greater returns on the content you publish across your marketing channels.

    Read More
    Making Cents of Inbound Marketing: An Interview With HubSpot's CFO

    By Mike Volpe

    One of the toughest challenges CMOs face is getting buy-in on new programs and initiatives from the rest of the executive team -- especially from the CFO. A lot of CMOs feel like they’re begging for money each month. And if the money ends up going to something that doesn’t quite pan out, their budget is on the chopping block.

    But it doesn’t have to be that way. There are many ways CMOs can improve their relationship with their CFOs, and the best way to get started is to figure out how your CFO thinks.

    Read More
    HubSpot Goes #DeskFree, Pioneering the Next Frontier of Workspace Collaboration

    By JD Sherman

    Workplace collaboration has become a hot topic in the software and tech space. Companies all around the world are experimenting with the ideal office setup to strengthen culture and improve workplace productivity. 

    HubSpot has always been committed to building a collaborative environment that helps our employees do their best work. Today, we're proud to unveil our latest development: the desk-free office.

    Read More
    10 LinkedIn Groups Every Entrepreneur Should Follow

    By Justin Pavoni

    There are at least three problems with this list. First, “entrepreneurship” is an extremely broad subject. Second, opinions are ubiquitous. Third, LinkedIn groups aren’t exactly scarce. Trying to highlight the best ones is somewhat of a fool’s errand, but you may be pleasantly surprised by what you find! With that in mind, here are ten recommendations to get you started...

    Read More
    How a Good Content Strategy Can Repair Your "SEO Problem"

    By Ronell Smith

    “We’re in dire need of some SEO help,” said the owner of a small, successful business located in central Texas. “I can’t put my finger on what’s wrong, but something’s clearly amiss. No one’s reading or sharing the content on our blog, and the information we share on social media just sits there.”

    It’s impossible to work in marketing without hearing grievances like this one over and over.

    Read More
    Why We Acquired Rekindle

    By Brian Halligan

    As you may have seen, HubSpot has acquired Rekindle, a Boston based technology startup with unique IP and innovations that we believe will help HubSpot and our customers advance. But how? Below I’ve taken the time to share some of my thoughts on why we made this specific acquisition and how we view acquisitions like these as part of our commitment to rapid growth and transforming the marketing and sales landscape.

    Read More
    How Inbound Marketing Can Boost Enrollment for Daycares

    By Johnny Hughes

    If you’re a child care owner, director, or start-up who’s tired of struggling to find new ways to fill the enrollment for your daycare, then inbound marketing might be the golden ticket you’ve been looking for.

    In this article, you will learn what stages a parent goes through when selecting a new child care facility and discover fresh marketing techniques proven to help you boost enrollment immediately with inbound marketing.

    Read More
    Speak Your CFO's Language: 3 Ways to Explain Inbound Marketing's Value

    By Laurie Aquilante

    As savvy marketers, it's easy for us to get excited about implementing an inbound marketing strategy or writing our next blog post -- we know that the content we're creating will attract and generate qualified leads that will turn into customers.

    And to fully implement our plan, we'll usually need to gain buy-in from other company stakeholders. Often, this will happen in our quarterly budget meeting.

    Read More
    10 Marketing Job Descriptions to Recruit and Hire an All-Star Team

    By Hannah Fleishman


    Are you ready to build your dream team of inbound marketers? Do you know what roles to fill and how to find the best people for the job? Hiring inbound marketers is fairly new and uncharted territory for many businesses straying from traditional marketing and adopting more inbound-driven, web-based marketing tactics.

    Just recognizing the need to invest in inbound marketing is step one. The next step is assembling an all-star cast of marketers -- a team of lean, mean, digitally fluent, content-creating machines to take your marketing to the next level.

    Read More
    How to Prove the Value of Inbound to Your CFO [Free Kit]

    By Laurie Aquilante

    If you're a marketing leader who knows the value of inbound marketing, you may have already implemented pieces of inbound into your overall marketing strategy. And you're probably finding that you need to shift resources around -- or get more of them -- to make the changes needed to increase lead generation, reduce costs, and grow new markets.

    Another obstacle that could be standing between you and your vision for more effective marketing? Your Chief Financial Officer (CFO).

    Read More
    8 Rookie Mistakes You Might Be Making With Buyer Personas

    By Siobhán McGinty

    Creating buyer personas is an essential part of building a successful inbound marketing strategy. Buyer personas help you better understand your current and potential customers, what their pain points are, what information they need, and how you can position your offering to meet their needs.

    Without documented buyer personas, essential inbound marketing tasks such as creating engaging content can be challenging.

    Read More
    How to Quickly & Easily Create a Buyer Persona [Free Tool]

    By Lisa Toner

    Whenever people ask for a primer on inbound marketing, I always start by talking about buyer personas. Why? Because without knowing who your ideal customers are -- their backgrounds, goals, challenges, and so on -- it's very difficult to create an effective marketing strategy to attract more of those types of people. Without understanding your ideal customers inside and out -- and integrating that research across your entire marketing funnel -- you risk stifling the growth of your business.

    Read More
    A Year in Review: Why 2014 Was HubSpot's Best Year (So Far)

    By Brian Halligan

    The proudest moment of my entire career, at HubSpot and beyond, was in September 2014.

    Surrounded by over 10,000 people at our INBOUND conference, the impact that inbound has had on marketing, sales, and business was undeniable. What started as just an idea when Dharmesh and I were at MIT had grown into a movement, and hearing about the impact that inbound has had on companies and customers worldwide was truly humbling.

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    Just Finished Serial? Here Are 11 Podcasts Every Marketer Should Listen To

    By Doug Eldridge

    The Internet is an extraordinarily personal medium. People own or use personal devices; rarely is it a shared experience.   Occasionally, something unique will come along to revolutionize the way we do things. I first heard of the Serial Podcast from my wife. On our drive from Denver to Dallas to celebrate Christmas, she asked if I’d like to listen to it. 

    We streamed it through our iPad and listened to it together.

    Read More
    How to Write a Marketing Resume Hiring Managers Will Notice [Free Templates + Samples]

    By Lindsay Kolowich

    It's ironic, but despite knowing how to sell products and services, so many marketers have a hard time selling themselves. It can often be difficult to turn the spotlight inward, but creating a standout resume is a skill all marketers need to perfect if they want to grow their career. 

    If you're a marketer whose resume could use a little polish, don't worry. With just a few resources and some actionable tips from hiring managers themselves, we'll help you create a truly impressive marketing resume that's sure to stand out to recruiters.

    Read More
    What the Next Generation of Marketers Is Learning in School

    By C.C. Chapman

    Twenty years ago, I graduated from Bentley University with a degree in Computer Information Systems. I had always thought about going for a marketing degree, but was advised that it would be too hard to find a job after college. I decided to focus my energy elsewhere.

    Little did I know that I’d have a very successful career in marketing, starting my own agency and working on campaigns for clients as diverse as HBO, American Eagle Outfitters. and The Coca-Cola Company.

    Read More

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