Salespeople are not necessary. That’s probably the last thing you expected to hear from a career salesman.
Sure, it’s easier to claim “relationships are the cornerstone of every sale” or “there is no replacement for human interaction.” Doing so would have made me more comfortable during my time as a frontline rep. It would also be a convenient, soul-warming way to think of the value my colleagues and I provide. But it is not true.
Forrester reports that by the year 2020, Read More