Customer Retention

10 Business Email Phrases to Stop (& Start) Using With Clients

Why (& How) You Should Actually Listen to Your Customers

15 Examples of Customer Retention Strategies That Work

15 Customer Service Email Templates to Welcome, Support, Renew, Refund, & Retain Customers

How to Calculate Customer Lifetime Value

5 Customer Retention Tools for Long-Term Success

5 Reasons for Customer Churn Your Company Needs to Address

6 Ways to Boost Your Customer Retention Rate

What Is Customer Churn? [Definition]

How to Prevent Buyer's Remorse

How to Prevent Customer Churn

The Ultimate Guide to Customer Retention

What Is Churn Rate? [Formula]

The Customer Retention Metrics You Should Be Measuring

10 Ways to Improve Customer Loyalty and Retention

How Customer Success Teams Can Use Voice of the Customer to Improve Retention

How to Reduce Customer Churn: 7 Helpful Tips to Try

7 Best Practices for Managing Client Relationships Effectively

How to Let Customers Know About a Price Increase (Without Making Them Mad)

How to Build a Strong Voice of the Customer Program [Infographic]

How to Implement Proactive Customer Service (& Why You Should)

Use This Tried-and-True Strategy to Create an Army of Customer Advocates

12 Voice of the Customer Methodologies To Generate a Goldmine of Customer Feedback