Dave Shaby is Chief Operating Officer of RAIN Group, a Top 20 Sales Training Company that delivers award-winning results through in-person and virtual sales training, coaching, and reinforcement, and bestselling author of Virtual Selling: How to Build Relationships, Differentiate, and Win Sales Remotely. He and RAIN Group have helped hundreds of thousands of salespeople, managers, and professionals in more than 75 countries transform their sales results and unleash their sales potential. Contact him at dshaby@raingroup.com.