Imagine you received the following email from a prospect:
"I'd love to see a finalized proposal by EOM. TYT. NRN."
Um ... what? Would you even know where to begin? I certainly wouldn't.
Some internet abbreviations are so commonplace they're practically in the dictionary. Think LOL ("laugh out loud"), OMG ("oh my god"), or WTF (well ... you know). However, less common abbreviations can mystify email or instant message recipients.