What Will Sales Look Like in 2020? 5 Predictions for the Future

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Emma Brudner
Emma Brudner



With the passing of Back to the Future Day in late October, it's official: We're living in the future. I'll take my hoverboard and self-tying shoes now, please.

Okay, maybe the movie wasn't 100% right at predicting what 2015 would look like, but can you blame the filmmakers? No matter how hard we gaze into our crystal balls, the way things unfold years down the road never ceases to surprise us.

Since Back to the Future came out in 1985, the sales profession has undergone some radical changes (although reps don't wear their pants inside out to client meetings). The internet and social media has revolutionized the way salespeople research and engage with their buyers. And reps still using the tactics they learned in decades past are being outsold by their peers who are embracing new technology and transforming their sales processes accordingly.

Does the future hold more change for salespeople? According to the following SlideShare from Cranfield University, it does. Check out the deck to discover what just might be around the corner for sales in 2020. 


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Topics: Sales Trends

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