Inbound marketing
is awesome, but let's be honest: many marketers are still doing a mix of inbound and outbound marketing. The challenge in using both online and offline marketing tactics is integrating them in an effort to generate even better results than just one tactic would have experienced on its own.
At first, this idea might seem contradictory. How do online and offline marketing work together? One key factor is analytics, among others. Check this list for some of the best ways to connect online and offline marketing.
5 Methods for Connecting Online and Offline Marketing
1. Tracking URLs - The web is great for analytics . When using offline tactics like print advertising or outdoor advertising, be sure to use unique tracking URLS for the URLs you add within each separate advertisement and placement. These URLs will serve as redirects that your web analytics would track, but send the visitors all to one core page with your central offer. This method allows you to understand which segment of your conversions are from your offline tactics.
2. Social Media Driving Offline Traffic - Do you exhibit at tradeshows? How do you get traffic to your booth? Sure, giveaways and spending lots of money is one way, but why not supplement that with some online promotion using social media and your corporate blog to promote your presence at the tradeshow? Use your online reach to educate people why they should stop by and connect with your team in an offline situation. Consider offering something exclusive to social media followers who stop by your booth.
3. QR Codes - Mobile technology is huge. One aspect of mobile that is gaining traction with marketers is QR codes. These 2 dimensional barcodes allow someone in an offline situation to use their mobile phone to scan a code that automatically performs a specific action such as taking them to a website, showing them a video, sending them a text message, etc. QR codes can be a powerful tool to link offline and online efforts. Read more about what you should know about QR codes in a recent article we published.
4. Offline Reach Building - Do you include URLs for your social media accounts in your offline marketing materials? You should. When working to build online reach, including your account information in offline materials can help inform potential social media connections who may have never known about your online content. The next time you are printing brochures or designing an ad, make sure to include your social media profile URLS (e.g. http://twitter.com/hubspot or http://facebook.com/hubspot ) to encourage people who find you offline to follow you online, too. Avoid simply including logos for Twitter and Facebook without providing your URLs. This doesn't help your business; rather, it's free advertising for those social networks.
5. Social Media Lead Intelligence
- Unfortunately, buying leads and cold calling still happens. If you are still purchasing leads for your sales team, at least help them improve their close rate by teaching them or providing them with online data and background information about the lead. Even if it's just teaching your sales team how to do search on LinkedIn to identify the lead's background and interests, these details can be instrumental in helping to build trust with new prospects.
What methods have you used for successfully connecting your offline and online marketing?
Laura Seitz 1:40 AM on June 25, 2011
All of these are good tactics to link online and offline efforts. What this article doesn't address is the improved results that come from integrating the media strategically during the conception of marketing plans. For example, promotional activities at retail and online can be supported with social media to micro-targeted audiences. One of the big challenges for marketers today is to align the organization to allow social media to be used in support of all of the company's goals -- marketing, recruitment, PR, and internal communication. It can be so much more than putting a QR code in an ad.
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Tikyd 12:04 PM on June 25, 2011
I have used once offline marketing and the way I have been making the tracking had been through the use of a shortened url's analytics.
I think that it is important to be able to track, as it could give some insight on the value of the offline method being used.
Subhakar Rao 6:01 AM on June 27, 2011
Good Article Kipp!
Andy Xhignesse 7:17 AM on June 27, 2011
Hi Kipp,
Thanks for this post! So often companies are hesitant to move into inbound marketing because change is always a challenge right? These tips are a great way to help companies realize the benefits of analytics for their outbound tactics. After the data is evaluated it will be much easier for companies, particularly in the SME sector to determine the ROI of their initiatives and thus be able to better plan the best approach to their marketing efforts going forward, which is often a real challenge.
Thanks again!
Gretchen Nemechek 3:40 PM on June 27, 2011
Thanks for the post Kipp. You guys always do a tremendous job of putting together quality content that marketers can act on. But, I have to say I was surprised when reading your article that you did not cover campaign-specific phone numbers as being a top method for connecting online and offline marketing efforts. Unique trackable phone numbers have been used for years in offline marketing, and with new technology call performance marketing, marketers can not only track the calls, but tie them directly to their search efforts, run high-impact offline campaigns that can be directly tied to phone sales and have access to call analytics that are every bit as detailed as online campaign analytics. Here's a link to related post on our blog:
http://blog.ringrevenue.com/bid/55542/5-Ways-Phone-Numbers-Bridge-the-Gap-Between-Online-and-Offline-Marketing
Thanks again!
Gretchen
videonetbox 5:54 AM on June 28, 2011
All 5 method are very useful but i prefer one of them,the "social media driving offline traffic".
Gabrielle Jeans 3:19 PM on June 28, 2011
Its amazing the success rate of QR codes and how every company is including it as part of their marketing strategy.