In an interview earlier this week with
The New York Times
,
Twitter’s CEO Dick Costolo announced
that Twitter "would offer a self-serve tool for local businesses to buy
Twitter ads
and is working on ways to deliver those ads based on location” starting next year. Currently, only large companies are advertising on Twitter, reportedly spending as much as $100,000 for Promoted Tweets.
The new advertising platform announced by Costolo seems to be Twitter’s version of
Google AdWords
, the search giant’s pay-per-click advertising platform. While many small business owners use AdWords, it is far from the ideal small business advertising solution. Since
Twitter’s platform
is still in development, let's take a minute to make a few suggestions to help the platform outshine current self-serve online advertising options.
6 Ways Twitter Can Pioneer Online Self-Serve Advertising
1. Harness Trending - One key element of content on the social web is popularity, despite the fact that this popularity might only last for hours or even minutes. Twitter has worked to capture this with its Trending Topics section. An important feature for small business owners would be to make it easy for them to integrate their advertising with local and sometimes national trends. It would be great if small business owners could make “Trending Campaigns” that were not only launched when a specific keyword trended on Twitter, but also did so automatically so the small business owner didn’t have to continuously monitor Twitter for related trends.2. Make Location Granular - For many small business owners, marketing isn't targeted to an entire city. In fact, some focus on areas that might only be within a few blocks of their business. For Twitter’s location-based advertising to work, it needs to provide extremely granular options.
3. Do Mobile Right - It is no surprise that online traffic is increasing from mobile devices. Twitter already has its own iPhone and iPad apps, which means it will just be a matter of how Twitter leverages these mobile platforms that will help determine the success of its new advertising product. Simply inserting in-line text ads won’t cut it for advertisers. Instead, Twitter needs to think about how to integrate ads with other aspects of the mobile application like search and possibly message composition.
4. Make It Simple - Small business owners are busy. Therefore, they need an online advertising platform that is simple and fast. Most solutions on the market today have neither of these characteristics. If Twitter can nail down both of them, it will go a long way in supporting the success of its new platform.
5. Answer Questions Before They Are Asked - The social web is all about relevancy. Twitter’s new advertising platform should be no different. An idea for facilitating this would be to serve ads during the time a user is crafting a new tweet. If you look at many users’ Twitter streams, you can see that many tweets out there are in the form of questions. By serving promoted tweets that answer questions before a user even tweets, Twitter can create value and relevancy for both users and advertisers.
6. Giveaway Analytics - One thing that Twitter is terrible at right now is providing users with analytics about users that actually see and click on tweets. Currently, Twitter users are leveraging third-party services like bit.ly to attempt to get basic analytic information. If Twitter were to provide advertisers with analytic information, it is likely many business owners would advertise solely to have access to that information.
What does Twitter need to do with its self-serve advertising platform to get you to become an advertiser?
Photo Credit: Rosaura Ochoa
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Tanner 9:48 AM on October 13, 2010
I could be mistaken, but wasn't there a time when the co-founder, Evan Williams (or was it Jack?), stated they wouldn't do advertising?
What happened to that?
Regardless, Twitter could definitely be a power player in online advertising, and they could do so in a way that doesn't intrude on their audience. Imagine Facebook's targeted ad platform, but with more focused targeting, better analytics, and a potentially better matching algorithm (people see ads for things that genuinely interest them).
Kyle Richey 12:00 PM on October 13, 2010
I couldn't agree more (with Kipp and Tanner).
While Promoted Tweets may be doing well for massive corporations, this post's ideas are where it's at for Twitter in the long run.
I could imagine a sort of hybrid between Adwords, Facebook & Adsense...
Adwords: As you mentioned, when someone searches Twitter, there are relevant PPC ads displayed alongside the results.
Facebook: Demographic/profile targeting would allow for relevant ads displayed on all Twitter pages (targeted to the profile of the user that's logged in, or to the profile of the user they're viewing if they're not logged in).
Adsense: Twitter users could choose to show additional advertising blocks on their page, in exchange for a cut of the revenue.
All of these things, done tastefully, could do quite well in my opinion.
Thanks for the post!
Kyle Richey
Monique DiCarlo 2:21 PM on October 13, 2010
Before when I would use the Tweet button, it would include the header of the post, not it only includes the url...why is this?
Jake 3:13 PM on October 13, 2010
Twitter has been monumental in growing my multiple income streams. For every new niche I hit, I open and post to a niche specific Twitter account.
Ken Mueller 6:09 PM on October 13, 2010
My gut feeling is to treat Twitter optimization like SEO. Sure, you can do PPC advertising with Google, but if you do your social media and website properly, you don't need that. Same with Twitter. I could take these same 6 suggestions into account for how I tweet, and get the same effect, if not better, with no cost. Something to think about. In my mind, organic trumps paid every time.
Nick Altrup 10:33 PM on October 13, 2010
I wholeheartedly agree that Twitter needs to start providing analytics to its customers. Facebook gives me a weekly page summary. Why can't Twitter?