You love your clients.

Repeat this again: You love your clients.

I know. Somedays it can be hard to utter this phrase.

For the most part, you have solid relationships with open communication and clearly defined expectations. But there is always that one offender -- that client that twists your relationship and disregards your time and energy. And this client can usually be categorised as one of 15 personas.

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Ciplex put together this interesting graphic so you can identify -- and hopefully avoid -- the dreaded difficult client.


Recommended Reads for more advice on how to keep existing clients:

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Originally published Jul 11, 2014 3:00:00 AM, updated May 02 2018


Communication with Clients