The Social Customer 2012 is part of a unique series of conferences that Our Social Times is hosting this year in London, Paris, Frankfurt and Brussels, exploring how social media is reshaping the relationship between customers and organisations.
In addition to providing insights into the future of customer care and engagement marketing, this unique event will highlight innovative CRM and social CRM (sCRM) strategies, tools and techniques.

Originally published Oct 25, 2012 7:01:16 AM, updated December 05 2014