It happens all the time: A company has been using HubSpot for a long time, but then they change personnel or internal teams change focus and a new employee is assigned to the day-to-day management of the company’s HubSpot.
When this happens, we want to make sure you have all the resources you need to get that employee up and running as quickly as possible, so that you can keep on driving your Inbound Marketing results!
First, if your new HubSpot user is unsure about exactly what HubSpot is, please have them visit the main HubSpot Product Information page.
To get started, just log in to your HubSpot. One you’ve logged in, you’ll see a link on your Dashboard to your HubSpot Learning Center. This is where you’ll find step-by-step instructions on how to use HubSpot to achieve your Inbound Marketing goals.
Keep in mind that the first section of the Learning Center, Setting up HubSpot, has already been completed by the employees who initially managed your HubSpot software, so your new HubSpot administrator can simply scan through the tutorials in this section or refer back to them later if you need to modify any of your basic settings.
Your new HubSpot user might also like to get a jump start on learning how to use the HubSpot Content Management System (CMS). They can do that very easily by accessing this CMS tutorial.
Where else can you get help using your HubSpot? You have lots of options:
- Call Support at 1-888-HUBSPOT x3
- Visit the HubSpot Customer Forums
- Visit the HubSpot Help & Community Center
- Register for the free Content Camp series of webinars
- Email a Customer Success Manager with questions about your account or to purchase 1:1 consulting time
How else can we help new users get on board and up to speed with their HubSpot subscription? Let us know in the comments and in the HubSpot Customer Forums.
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Originally published Aug 16, 2011 3:11:00 PM, updated January 28 2014