Hello! This month we’ve got some exciting news. After two years of production, the HubSpot Product Spotlight video is going global! It’s now available in Spanish, French, and German. And as always, we’re here to walk you through everything that’s been added to HubSpot this past month. Let’s get started!

“Wait Until” Workflow Delays

With the “Wait until” delay, you have more control over your workflows, enabling you to provide your customers with a more relevant and timely experience. With this new type of workflow delay, you can prevent an action from executing until a specific day (or days) of the week and/or a specific time of day.

Let's say a lead submits a form on your website at 8 p.m. on a Friday. You've set up a workflow to send a follow-up email a day late, but do you really want to email them at 8 p.m. on Saturday? In this case, you could delay that email step until Monday at 9 a.m., when your recipients are back at their desks. As an added bonus, the new delay can incorporate time zones, so your team members and customers will get messages at the best time for them, no matter where they live.

To use this delay, open the workflow editor and choose the "Delay until a day or time" delay. Choose the day (or days) of the week, and/or a time of day that the delay should end. In contact workflows, choose the selected time to use the portal timezone or each contact's timezone.

The new workflow delay is now live on all Professional and Enterprise accounts.

Screenshot of the delay feature in HubSpot. The option to "Delay until a day or time" is highlighted.

Ready to get started?

Head over to your workflows.

 

What’s New in Sales Hub?

Super admins can create and edit all meetings links

Making sure your sales team’s meeting links are set up properly can be a painful task for sales managers and admins. Until now, managers didn’t have a way to help sales reps tweak their meeting link settings if needed.

Now, super admins can create and edit meetings links on behalf of other users. In the meetings tool, super admins can filter by user to see all their meetings links. From the filtered view, they can edit existing links or create new links for that user.

This update is available for all Sales Hub customers.

Screenshot of filtering by user in HubSpot to see all the user's meetings links.

Ready to get started?

Head over to your meetings.

 

Bulk unenroll contacts from a sequence

At HubSpot, we know that life can be unpredictable. Contacts enrolled in a sequence today may need to be unenrolled tomorrow. Previously, it wasn’t possible to unenroll multiple contacts from a sequence at once.

With the latest update, you can select multiple contacts and unenroll them from a sequence with one click. To do this, select a sequence, check off the contacts you’d like to unenroll (or choose to select all), and click “Unenroll” in the bulk action pane in the table header. Once unenrolled, the sequence will no longer send follow-up steps to those contacts.

Bulk unenrolling contacts from a sequence is now available for all Sales Hub Professional and Enterprise customers.

Animation depicting how to bulk unenroll contacts in HubSpot.

Ready to get started?

Head over to your sequences.

 

Sequence delays only count business days by default

Previously, sequence step delays would prevent emails and tasks from sending on weekends, but those days would still be counted. For example, emails delayed on Saturdays and Sundays would roll over and send on Mondays, leading to an unusually high amount of sequence steps executing on Mondays, which caused customer frustration.

Now, tasks and email steps will distribute evenly through the week rather than piling up on Mondays. Sequences set to send follow-up emails and tasks on weekends will now only count business days towards sequences delays. Sequences not set to send follow-up emails and tasks on weekends will include all seven days of the week as part of the delay.

This feature is available for all Sales Hub Professional and Enterprise customers.

Screenshot of setting up a sequence that will create a task in 21 business days. The number of business days is highlighted to show the new feature.

Ready to get started?

Head over to your sequences.

 

Tasks in Gmail

Until today, you couldn't access your HubSpot Tasks in Gmail, forcing you to bounce between systems and slowing down your workflow. Now, you can work directly from Gmail to complete your most important Tasks. From your Gmail inbox, click the HubSpot flag on the right side of the window. You'll see your Tasks in the sidebar.

Tasks in Gmail is available for all users.

Animation showing how to access the HubSpot Tasks sidebar from a Gmail inbox.

Ready to get started?

Download the HubSpot Chrome extension.

 

What’s New in the HubSpot Ecosystem?

App certification

Listed app partners can now apply for app certification directly from their app developer account. App certification is the process of having the HubSpot product team complete a technical review and approve an app for quality and efficiency.

Once certified, an app will have a certification flag on the listing page, which will ultimately help app partners build trust and signify quality with users.

Screenshot of the app certification flag on the listing page.

Ready to get started?

Click here to learn more.

 

Sync multiple pipelines from Salesforce

Now live is the ability to sync multiple sales processes from Salesforce into individual pipelines in HubSpot.

Previously, the Salesforce integration synced all Salesforce opportunities into just one HubSpot pipeline, the Sales Pipeline. This prevented you from using the additional pipelines you purchased, and it also blocked you from installing HubSpot’s ecommerce integration. With this update, those blockers are now a thing of the past.

Screenshot of a HubSpot workflow showing a contact enrollment trigger where the "Deal stage is any of Closed Won (Salesforce - New Business."

Ready to get started?

Click here to learn more.

 

What’s New in CMS Hub?

Include custom HTML in the head of an individual blog post

Now, you can add custom HTML to the head of any individual blog post. This provides you with more granular control over how you present information in search results or track your blogs.

For example, you can now add schema markup to individual blog posts to help search engines present useful details to your customers as they search for information. To get started, click the “Settings” tab in the blog editor. Under "Advanced options," you’ll now see the option to add custom code snippets to your blog.

Screenshot of the "Additional code snippets" section under "Advanced Options."

Ready to get started?

Head over to your blogs.

 

Themes and serverless functions in the design manager

We rolled out some awesome updates in July that developers are sure to appreciate.

Now, you can create themes in the design manager, create serverless functions in the design manager, and view the ‘@hubspot’ folder in the design manager. We understand that for most developers, local development will remain the favored approach for developing on CMS Hub. But with this update, we’re extending a core functionality of our CMS to users of the design manager as well.

Screenshot of creating a new theme in HubSpot.

Ready to get started?

Head over to the design manager.

 

Blog subscription emails for CMS Hub

CMS Hub customers now have access to the same blog subscription email functionality found in Marketing Hub. Both Professional and Enterprise CMS Hub customers can send up to 2,000 blog subscription emails per month. To get started, head over to blog settings, and click “subscriptions.”

Screenshot of setting up blog subscription emails in CMS Hub.

Ready to get started?

Click here to learn more.

Originally published Aug 10, 2020 11:00:00 AM, updated August 10 2020