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There are two women who can cause websites to crash, phones to ring incessantly, and bidding wars to begin.
Kate Middleton and Michele Obama reign when it comes to driving fashion commerce. The Duchess’s choice in apparel spurred one brand’s reintroduction of a specific black boot that had been long gone from the shelves. It’s reported that her style choices have brought $1.5 billion into the British economy. As for First Lady Obama, J. Crew devised an entire strategy, including publishing custom web pages and investing in PPC ads, around the First Lady’s appearance on The Tonight Show.
This type of spark is what many brands are looking for when they invest in celebrity marketing and product placement. Paying for a celebrity endorsement is one route -- a path that could cost anywhere between $750,000 and more than $5 million if the brand is creating a TV or campaign around the endorsement.
The other route is through gifting. You know the people who get gift bags at the Oscars, for example? The putting together of these gift bags comprises an entire industry that's tightly controlled by a few public relations professionals who are matching brands with celebrities. In this post, I'll explore the gifting industry and how it relates to marketing and social media, as well as peak into its future.
The Rise of Celebrity Gift Bags
The "Everybody Wins at the Oscars" gift bag made headlines this year due to both the contents of the bag and its value, which totaled $168,000. It included a year’s worth of Silvercar rentals, a $20,000 astrology reading, LED light therapy, an Italian vacation package, and a $1,200 bicycle, among many others.
Lash Fary, the owner of Distinctive Assets, selects and coordinates with brands for placement in the coveted bag, which has no official affiliation with the Academy Awards. He has being doing this for the past 13 years.
More than 16 years ago, Fary was bringing apparel and accessories onto sets for television shows like Ally McBeal and Will & Grace. It was on these sets that he started getting requests to do personal shopping and gift selection. Eventually, his taste caught the eye of the organizers of the Grammys, which wanted to create a “thank you” gift bag for nominees.
“In the beginning, it was truly educating the brands on this new concept of placing their product with celebrities, getting press around it, and building marketing and promotional campaigns,” Fary said.
Today, most brands understand the value of gifting, which has led to more and more extravagant items in the bag. This is one reason why the value of the Everybody Wins bag has increased from $48,000 in 2013 to $168,000 this year.
Distinctive Assets worked with Gibson Guitars for the Grammys, which resulted in a photo of LL Cool J backstage with the product.
.@LLCoolJ #GibsonAtGrammys #GRAMMYs #bestpartyintown pic.twitter.com/bG1vWDSYO4— Gibson Guitar (@gibsonguitar) February 7, 2015
A brand’s perception of what makes a product placement valuable has expanded in recent years, said Fary -- and even the definition of a “celebrity” is evolving. Many brands are finding value in catering to people with thousands and even millions of followers on YouTube and Instagram or those with a highly engaged blog audience.
It used to be that getting a placement in the printed edition of InStyle or People magazine was the gold standard. Now, brands are focused on engagement rather than number of followers. They often value a photo on Instagram or Twitter more than traditional press placements.
A Huge Marketing Opportunity
Fary and his team spent almost a year preparing for the Oscars' "Everybody Wins" gift bag. It's given to nominees who were nominated for but didn't win the statue for best actor, best actress, best supporting actor, best supporting actress, and best director. A bag is also provided to the host of the show. For someone like Meryl Streep (19 nominations and three wins), that's a lot of swag to take home each year.
Each brand whose products appear in the gift bag for the Oscars pays between $4,000 and $20,000 for the placement, and then the cost of the gift on top of this. Fary selects many of the brands but is also approached by those that want to capitalize on the press surrounding the Hollywood event.
He's funny, he's handsome, he's a gentleman , he's an Oscars nominee. And now he's a @martonecyclingco "Greenwich" gray owner! Saturday mornings in #losangeles are made of 🚲🚲🚲 bike rides with Steve Carell !! 🇺🇸🌴💥
A photo posted by Lorenzo Martone (@lorenzomartone) on
Who decides what goes into the bags? Fary says it depends on his relationship with the organization. For the Grammys, he works hand-in-hand with the event coordinators, so products included can’t compete with official sponsors. He's also more careful with the types of products he selects.
In the case of the "Everybody Wins" bag, he has no affiliation with the Academy Awards, so he has free range to include the quirky and even controversial. This year, a $250 vibrator caused a bit of a stir. “People acted like I was handing out nuclear bombs or something in the gift bag,” Fary said. In the past, a gift of LASIK laser eye surgery caused an uproar.
He's also careful to consider the political views of the brand and if they align with his own, and the other reason he cites for turning down a brand that wants to be included is those that offer a coupon-type deal.
For his Mother’s Day in Hollywood bag, a company who represents a rental property in the Hamptons wanted to offer a $10,000 discount to the celebrity moms. “The house costs a million and a half to rent for the summer, so you're basically offering them a 1% discount. That's not going to work,” Fary said.
This year’s bag will go to new moms or soon-to-be mothers like Jennifer Love Hweitt, Zoe Saldana, Molly Sims, Blake Lively, Zooery Deschanel, and Mila Kunis, and it includes Coal and Canary candles, Healing Saint Luminosity Skin Serum, organic and vegan baking mix, a scarf for children, and a Cool Gel N Cap.
Fary has received thank-you cards from Oprah, Paris Hilton, and others, but he said that today, “the 2015 version of the thank-you note is an Instagram photo.”
The "Swag Suite" Idea
Kari Feinstein is another entrepreneur working to pair brands with celebrities. She took the concept of “gifting” as a marketing play and expanded it so that the gifts became the center of the event.
Previously, brands would secure a suite at a hotel near an event, such as the Grammys or the Oscars, and they would invite celebrities to stop by and try on products.
Feinstein, who owns Kari Feinstein Public Relations, decided to rent a larger venue and invite multiple brands and celebrities into these "style lounges" or "gifting suites." Brands pay a sponsorship fee plus the cost of their “gift.”
For Feinstein’s upcoming Music Festival Style Lounge, which coincides with Coachella, sponsorship packages cost between $8,500 and $65,000. The higher price means brands are provided with a rep from Feinstein’s team, who assists with social media management during the event. Feinstein points out that you typically can’t even get a celebrity to take a photo with your product for that price. At these events though, it seems more normal. There is a process and a comfort factor for talent.
But as with any opportunity, it is up to the brand to make the most of the investment. “If the companies know how to utilize their PR and social media, they can really make it effective,” Feinstein said. “They can turn those photos and the social media posts into brand awareness and sales.”
The style lounges are usually open a few days before an award show or event at a location near where talent will be staying.
Leading up to the event, the team publishes a deck that outlines sponsorship packages and begins reaching out to brands they think would be a good fit. They only send invites to celebrities 10 to 14 days in advance, which Feinstein says makes sponsors nervous but is normal. Celebrities don’t typically commit to an event months in advance. The final piece, then, is securing press to cover the event and confirming what talent will actually be there. Usually, her style lounges draw around 60 to 70 celebrities and 30 members of the press.
These events can also be a boost for brands getting into a new market or launching new products. It instantly provides credibility and intrigue. This was the case with Feinstein’s inclusion of drones at an event.
Feinstein was reading a tech magazine and noticed a small blurb about DJI (Da-Jiang Innovations) and its drones. Even with a few impressive stunts under its belt -- the company’s Phantom quadcopter had been outfitted with a GoPro and flown into a volcano -- they had spent little to market itself in the United States. Feinstein included the drones at her style lounge at the Sundance Festival in January of 2014, bringing a product loved by filmmakers and hobbyists into the influencer sphere.
It was perfect timing. DJI brought in $500 million in revenue in 2014, and it was included in Fast Company’s Most Innovative Companies list last year.
“A lot of the brands are seeing direct sales now from participating at these events because social media influencers will post and tag the brands,” Feinstein said.
Zoe Graham getting ready to use her new portable #innergie #pocketcell at day 1 of Kari Feinstein's Pre-Academy Awards Style Lounge presented by @paintedwomanbykameco! #karifeinsteinstylelounge #karifeinsteinpr #academyawards #oscars2015 #zoegraham #boyhood #innergie #pocketcell @innergie_europe
A photo posted by Kari Feinstein PR (@karifeinsteinpr) on
So what kind of sales can celebrities drive? Kendall Jenner posted a photo on Instagram of her wearing a Jewelry by Veronique ring. Owner Veronique Vicari saw $3,000 in sales that day.
The Future of Celebrity Gift Bags
Like all things, the gift giving industry is also evolving.
The proliferation of award shows has created an abundance of opportunity, which has also made brands more cautious when investing. Influencers with millions of Instagram followers or YouTube channel subscribers are getting the attention of brands that would rather promote their product to a targeted audience. Celebrities are becoming more careful about the swag they pick up, as some have experienced a backlash from online followers.
Also, the value of print mentions has declined as online outlets rise in importance. Who knows? Soon, an ephemeral Snapchat photo might be more valuable than a tweet.
To meet these changes, Feinstein’s company is launching a subsidiary company focused on influencer relations beyond the style lounge called Social Traction. Fary is focusing on organizing and getting sponsors more private events for celebrities. He also works with Chideo, a charity broadcast network.
“The truth is that people, regardless of their means, love gifts,” Fary said. “It’s kind of that child-like thing that happens on Christmas morning. I don’t think you ever really outgrow that.”
Gifting isn’t a low-cost option, but a sprinkle of celebrity stardust might just be worth the investment.