Mandy Bray

Mandy Bray

Mandy Bray is a freelance writer and strategist exploring marketing, tech, careers, and the modern workplace. Published in Business Insider and Tech Times, she has partnered with brands including HubSpot, Miro, General Assembly, and Indiana University. Mandy brings her unique experiences from the agency world, franchising, and higher education to her writing. She has a B.A. in Creative Writing from Colorado College and a weakness for bookstores. Mandy is the proud owner of 5 PRSA Hoosier Pinnacle awards, a UX/UI Design certificate, and a “World’s Best Mom” mug.

Creating a Stellar Retail Customer Experience — My Complete Guide

Learn how to design experiences that make your customers feel valued and known.

Mandy Bray

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Surviving a Business Reputation Crisis: Tips from My Time in Public Relations

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Looking to elevate customer experience?

Mandy Bray recommends these Customer Onboarding Templates to lead your new customers through their first several months.

Download the free templates

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