I’m sitting here next to an empty pan of mini red velvet donuts, and all I want to do is find another recipe to bake this weekend. No, my first stop won’t be the Food Network, Gourmet, or Cooking Light. What I am dying to do is head over to my new obsession -- Pinterest -- to discover the next pastry to tackle. Currently, I'm using Pinterest to save links to just about everything: recipes I love, clothes I want to buy, or furniture I want to furnish my house with someday. As a 25-year-old graduate student, someday is a little farther off than I’d like, but it’s best to be prepared.
Since you already know how to use Pinterest for marketing, now you're probably craving some inspirational real-life examples of brands using it effectively. Many businesses have recently discovered that, not only is Pinterest another way to engage with fans and customers without spending advertising dollars, but it's also a great way to impact purchases, especially when it comes to impulse buying. Data from Monetate shows that referral traffic from Pinterest to the websites of five specialty apparel retailers jumped 389% from July-December 2011.
Based on this data, it's not surprising that many businesses-focused early adopters have been lifestyle brands like home goods retailer West Elm and Real Simple Magazine. However, tech brands like Mashable and The Next Web, as well as design network Behance have quickly seen the benefits, too. For these brands, Pinterest's knack for allowing an interesting, visual way of categorizing information is likely the draw. So whether your brand is based on fashion or you're just trying to show your followers what your brand is all about, Pinterest offers a great medium connect with your audience. And the brands that have been most successful aren’t just enabling users to “pin” their content; rather, they're getting in on the pinning themselves.
While Pinterest is still very young and its true ROI remains to be seen, here are 7 examples of brands who are already using Pinterest the right way: to engage fans in a meaningful way that gets them to react, share, and even convert!
Chobani
You may wonder why anyone would want to follow a Greek yogurt brand, but like Facebook and Twitter, it’s all about the content you share, not necessarily what you sell.
What They're Doing Right:
Chobani's Pinterest account doesn't just feature its different yogurt types, but it also shares recipes of how users can use its products differently. Chobani also has a featured board called “Nothing but Good,” the company’s tagline, which only showcases fun and funny pictures that go along with its brand image; there's no yogurt to be seen. In this way, Chobani is embracing the main goal of Pinterest -- to focus on the concept of a person's lifestyle and encouraging users to share their tastes and interests with others and discover those of likeminded people. In other words, by promoting the lifestyle its products promote, Chobani is using its Pinterest account to enable people to learn more about its brand beyond just its signature products.
Oreck
Yes, the vacuum cleaner brand. Sure, Oreck may be a more boring, industrial-type product (not a brand you would typically think of following on a social media site), but then again, you haven’t see how clean its floors are.
What They're Doing Right:
On its Pinterest page, Oreck has taken its industrial cleaning product and made you forget that a vacuum cleaner brand is behind the pinboards you're looking at. For example, Oreck has a board just to feature pictures of beautiful flooring styles and layouts. The images are so beautiful, and it reminds viewers about the fact that they also have to clean them every once in a while. My favorite Oreck board, however, is its board devoted to 'Furry Friends.' It subtly points out one type of cleaning job its products help take care of without hitting you over the head with it. After all, we're all well aware that the hairy aftermath of your favorite pets isn't always the easiest thing to clean.
Mashable
Mashable is the largest independent news source dedicated to covering digital culture, social media, and technology. Pinterest currently has a pretty girly vibe, considering that 54-70% of it user base is female. But as this tech brand is proving, the overwhelmingly estrogen-charged demographic of this social network could change quickly.
What They're Doing Right:
Mashable is preparing to be ahead of the curve for when the male population finally gets on board with Pinterest. Mashable's Pinterest account showcases the gadgets and infographics the news source is well known for reporting on, taking its immense amount of data and information and making it more visual and shareable. Even if you’re a more data-driven company, that doesn’t mean you don’t have something interesting to share.
Etsy
This online shopping website, with 43,000+ followers, is one of the biggest I’ve seen. Beware: I've seen items I’ve pinned for a later purchase quickly disappear before my very eyes.
What They're Doing Right:
As a retailer of homemade and vintage goods, Etsy's pinboards really take to heart what its brand stands for. You can of course connect to the thousands of items for sale on its ecommerce site, but Etsy's account also shows you how you can make your own products and how to put their products to work in your daily life, which again, emphasizes the lifestyle philosophy that Pinterest promotes. Not sure what to buy your love for Valentine's Day? Don’t worry, Etsy has all its pins organized to give you tons of ideas. In other words, giving your customers new ideas for how they can use your products will give them more reasons and incentives to buy from you. When using Pinterest, think outside the box of how you'd typically use social networks to market your products and services.
Drake University
Drake is one of the few universities jumping on the Pinterest bandwagon, and at the same time, they're doing an unbelievably awesome job. I sort of wish my beloved Wisconsin Badgers would jump on 'board,' too (hehe).
What They're Doing Right:
Drake University showcases items its student population might actually be interested in (sorry, I don’t exactly mean different kinds of beer bongs). Drake has its boards organized by clothing that matches the school's colors, room décor perfect for the dorm, what kinds of food to make when you run out of “Bulldog Bucks,” study inspirations, fan experiences, and even a board completely devoted to its bulldog mascot. Obviously, Drake is following Pinterest' lifestyle credo, making its boards specifically about the school and student experience. If you are a potential student, you can learn everything you need to know about the school with just a few quick glances. The takeaway here is to make your Pinterest brand page personal for your fans. Remind them why they love you (or should love you)!
General Electric
General Electric seems to be all about social media lately. They're rocking it on Instagram, and I shouldn’t have been surprised to find out they're dominating Pinterest as well.
What They're Doing Right:
Not only does GE have a board specifically devoted to the “Badass Machines” the company works with everyday, but it also has an “Archive” board that gives a visual history of the company’s products through the years. They also have an amazing board where they've posted all the fan photos taken during their #GEInspiredMe campaign, exemplifying a great use for Pinterest -- leveraging and featuring user-generated content. All in all, as its description says, GE is clearly devoted to “#Pinning things that inspire us to build, power, move and cure the world.” On Pinterest, stay true to core of your brand, and if you get your fans involved too, that’s even better.
Peapod
Peapod is the largest grocery delivery service in the United States, and if you are having trouble figuring out why, look no further than its Pinterest page.
What They're Doing Right:
Ever wonder how the food gets to your office or home? Want to know what sort of produce Peapod has in stock this season? The Peapod Pinterest page has all the answers. I particularly love the behind-the-scenes board devoted just to Peapod's delivery trucks. It really highlights that, at the end of the day, Peapod is primarily a delivery service. Showing the cities it's traveling through or watching its signature green bins getting loaded onto its trucks is a great way to give customers an inside look into a business that, on the outside, may not seem so glamorous. Even if your company isn't exactly devoted to “pretty things,” it doesn’t mean you can’t be on Pinterest. It just means you have to get creative about showing off your brand in an interesting and unique way. You can do this by showcasing some behind-the-scenes content that shows the people behind your brand, injecting some personality into your business and make it easy to relate to.
As you can tell, the trick to succeeding on Pinterest isn't necessarily about showing off your products or services directly. It's about finding creative ways to show how those products and services fit into the lifestyles of your target audience. Find ways to do that, and you'll have what you need to pop on Pinterest just like these brands do.
Are you experimenting with Pinterest for your brand? What are some pinboards you've created to highlight your business?
Image Credit: Christian Guthier







Dan Tyre 4:47 PM on February 02, 2012
Will someone please invite me to pinterest? I don't want to miss out on the fun.
Kamilla 5:27 PM on February 02, 2012
Thanks for sharing the pages Lauren! Pinterest is amazing. I have a personal page and am working on one for our company. I love seeing such a tremendous amount of talent displayed all in one place!
Sue B. Zimmerman 6:47 PM on February 02, 2012
http://pinterest.com/suebdo/
I teach Pinterest workshops in Wellesley, MA
Thanks for the post...all good brands to follow.
Hsuan-min Chou 9:08 PM on February 02, 2012
I'm with you, Dan! I have seen the name, Pinterest, floated here and there, but haven't really delved into it. I guess being mired in B2B would be one reason, though I imagine many B2Bs would (or should) be interested.
Elise Butler 10:23 PM on February 02, 2012
I run a company which designs party stationary and Pinterest is a great platform for me to share photos and ideas. It is my preferred social media platform for me because it is the one I think I do the best and I find it much more time efficient. Thanks for this article:
http://pinterest.com/sweetscarlet/
Rahman Mehraby 3:58 AM on February 03, 2012
WEll, another site to socially promote your services, products, etc. Google Plus seems like yesterday!
BTW,a question for you:
Do you know if it's useful to sell travel services? I didn't find anything very outstanding.
Thanks for your help,
Rahman Mehraby
TraveList
Kevin Moreland 5:10 AM on February 03, 2012
Great summary. Very useful. Thanks (as always) for posting.
guest 8:42 AM on February 03, 2012
So as a marketer, I still have to question: How is this helping the bottom line? With a site like Etsy, I get it - users pass on pics of great items that others then snatch up. But does the fact that Oreck gets hundreds of users following their cute little kittens actually mean they sell more vacuum cleaners? I want to see facts that the hours poured into an effort like this will actually net me some hard sales.
Tom Costello 10:46 AM on February 03, 2012
Here's how you get the sales. I have just finished an analysis of how "Pinterest provides more than just photo sharing for hotels" on the iGroupAdvisor Hotel Consultants blog at bit.ly/A6tuEh.
On one of my Pinterest Boards, "Interesting Trips & Getaways" http://pinterest.com/tomcostello/interesting-trips-getaways/, I conducted an interesting experiment that demonstrates how a hotel can not only attract prospective consumers to their property but can also educate them about where to go and what to see in their immediate area. It's not rocket science and this is just one of the ways hotels will benefit by becoming a member of the Pinterest community. Happy travels!
Kathy Broniecki 11:07 AM on February 03, 2012
While I love Pinterest - they must fix their problems. Just clicking through the link in your article was a problem - the website wasn't available. Continuous click throughs give me the same message "unable to load"
As a marketer - I will be slow to recommend this to my clients until the issues are resolved.
Tom Costello 11:18 AM on February 03, 2012
The site is "overloaded" because of the obvious. A great problem to have Kathy!
Addie 11:45 AM on February 03, 2012
I never thought about it, but I can see how Pintrest would translate well to marketing. I've lost hours to it, and my most recent board was created to bookmark athletic gear I'm dying to have. What a cool way to get The Company's name out.
Arena Creative Stock Imagery 1:26 PM on February 03, 2012
It's definitely good for brands to have a presence in these new up and coming social networks. Tumblr and Pinterest share a lot of similarities. What I do notice is that when you repin or reblog, you never seem to get quite the amount of reaction, as you do when you post things from outside, on the web (stuff other people haven't posted yet). They probably design them so that fresh content gets a slight advantage. Keep that in mind when posting.
Mike 2:56 PM on February 03, 2012
I do see Pinterest as something that is going to create more than ripple effects in SM. It has a great demo, but as far as business' without the big SM staff to play in Pinterest what are smaller businesses going to do? Are they now going to decide which one's to lay in, can they afford to pay someone the time that it take to play in Pinterest? I just see it taking up more time than say FB to really do properly... Either way it's going to be fun tosee what happens and these are truly good and pinteresting times..
Tom Costello 3:06 PM on February 03, 2012
If a company is "playing" in the social media space then they already have someone who is responsible for (payroll employee or outsource service) the company's social media strategy. While Pinterest may not be a SM priority at this juncture, it may soon become "another" distribution channel for a company's WOM campaign.
Elizabeth Diaz-Lodge 7:48 PM on February 04, 2012
That was a very interesting read. Thanks for sharing!
Linda Samuels 11:21 AM on February 05, 2012
I am new to Pinterest and LOVE it! It plays to both my visual and organizational strengths. I'm only just beginning to see how it relates to business. Your post was great for opening a new way to think about how businesses are using Pinterest effectively.
One thing I've noticed is that it generates a lot of excitement and activity. When I "pin" a new image, the response of others repining is immediate and massive. No other social media venue that I'm currently using has that type of reaction. So perhaps I'll learn how to best harness that.
Thanks for opening the door to more ideas.
Kate Baucherel 9:32 AM on February 06, 2012
Great insight into how Pinterest is being used - we have just dipped our toes into the Pinterest world and getting very excited for us and our clients. Some of our pins have been picked up by Drake - now I know more about who they are I'm really pleased!!
Anna L. 10:39 AM on February 06, 2012
I love Pinterest and have gotten huge responses from it already. However, I work for a local company. While there are many people liking and repinning our pins, what are the odds that these people are, or ever will be our customers?
Tom Costello 10:48 AM on February 06, 2012
Anna,
There is nothing guaranteed that a pin will convert a customer but there must be compelling information that needs to be included with the pin.
In addition, and this is key, whatever links are included in the "Describe your pin..." must contain a unique URL address that is associated with the product offering that is on the Pinterest board. That way an e-Commerce or marketing department can verify the traffic and/or conversions directly associated with the link.
Lillie 4:07 PM on February 06, 2012
Thanks for posting! I have a personal Pinterest page, but had not thought of the branding opportunities past individual pins going viral.
Ute Sonnenberg 8:07 AM on February 07, 2012
Hi guys,
would love to start with pinterest. Can somebody send me an invite?
Thanks, Ute
Juliana Guerra 12:04 PM on February 07, 2012
There are several topics that can be approached on Pinterest, and they are all great. But if I am working for a hotel and want to talk about lifestyle, I'd have to use photos from the hotel's website, for example, instead of new ones I could upload just for Pinterest, apart, of course, from UGC. That's my only restriction to Pinterest. If I could host exclusive content over there, I could make the topic combinations and explore it better. Any idea if uploading will be possible in a near future?
Juliana Guerra 12:38 PM on February 07, 2012
Just found out we can upload pictures. Let's think of strategies!
Sam Bruce 10:26 PM on February 07, 2012
Good examples. As a travel startup we have decided to use Pinterest as an adventure holiday shop window, each board categorised around the themes of the trips we aggregate on Much Better Adventures. Every picture is a trip that can be booked direct and is priced and linked. A lot of brands seem to just be repinning unoriginal content and I expect this to change as the network becomes more aligned with e-commerce. Here is our board: http://pinterest.com/muchbetteradven/ if you’d like to see an example of how Pinterest could work very well for the travel industry.
Ralph - 12designer.com 9:17 AM on February 09, 2012
We're starting to use Pinterest for our company a week ago, and we're loving it every day more. Pinterest, for me, is about creativity and inspiration, and that's a perfect match for us.
12designer.com is a creative crowdsourcing platform, where design and communication tasks are solved. Of course, we use Pinterest to find cool inspiration over the Internet, and to share it with our followers, so they can have a nice feeling before starting to work and put their spirits into the right tune :)
We can only love it!
Peter Egan 1:34 AM on February 11, 2012
I've played around on Pinterest, but have yet to set up an account. Is it really as complicated to establish a presence there as it (at least to me) looks to be?
I write about a lot of different stuff, so some may fit in well and some may not - I get that.
I guess what I'm asking is how much work is involved relative to other top sites?
Haute Interiors LLC 6:50 AM on February 14, 2012
Love this article! Thank you for sharing such insight. As a member of Etsy & Pinterest I see now how to more effectively use my boards. - Michele
Jan 3:44 AM on February 16, 2012
Thanks for these great examples, makes me go take a second look at Pinterest again.
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