About a month ago, we examined what Google's real-time streaming search means for us marketing folks , stressing the increased importance of regularly producing remarkable content and the need to keep your website updated and fresh.
Since Google rolled out the new feature, there has been a lot of chatter about the good , the bad and the ugly . And while Google's real-time streams feature results from a variety of sources (news headlines, blogs, feeds from social sites like Twitter, etc.), there has been quite a focus on how Google will sift through all this clutter to deliver quality results, specifically from Twitter, which we all know has its share of spam and low-quality content.
So what are some of the factors Google takes into consideration when determining which tweets will show up in real-time search results?
Factors that Determine a Tweet's Authority
1. Following:
One way Google deems your tweet valuable is by the number of followers you have. Therefore, tweets from a user with 1,000 followers will have more authority than tweets from a user with only 100 followers. Google also takes into consideration the number of followers the people following you have. So if you have a lot of followers who themselves don't have large followings, Google won't consider your tweet to have as much authority as one from someone whose followers also have a lot of followers.
2. Reputation: This brings us to the factor of reputation. In the case of real-time results from Twitter, Google weighs heavily on the reputation of those following you. To put it in simplest terms, the more followers you have with high authorities, the more likely Google will see you as an authority yourself. So if someone like @GuyKawasaki (who has 205,000+ followers) is following you, your tweets will have more power.
* Note: These first two factors are similar to one way Google determines a Web page's search ranking , based on the idea of recommendations, where if a high-quality pages links to another page on the Web, the quality of the linked-to page increases.
3. Hashtags: It may be time to rethink your use of hashtags . In an effort to reduce the likelihood of spammy content showing up in real-time results, Google says it will try to avoid showing tweets that include hashtags, as hashtags are known to attract spammy tweets. However, this may not be a death sentence for hashtags altogether. As is apparent from our screen shot above, it doesn't look like Google is elminiating all tweets containing hashtags. Hashtag use might be something to think about, but before we jump to any conclusions, it looks like we may need more concrete data from Google on how hashtags factor into the equation.
4. Signals: In order to deliver the most timely and topical information in real-time results (especially for common search terms that yield tons of results regularly), Google looks for signals to determine the freshest content. Google pays attention to news sites, blogs and tweets to determine the latest trending topics related to common search terms.
5. Spam: One of the biggest concerns people have with Google's new real-time feature is regarding spammy results . However, most of the standards Google is putting in place to determine high-quality tweets are also aimed at eliminating spammy content from showing up in real-time results. For example, a spammer is less likely to have a large number of followers and is even more unlikely to have followers with authority, which is why Google stresses the importance of following and reputation.
The Importance of Your Twitter Authority
If you're still trying to understand the value of Twitter for marketing , Google's new standards for delivering quality real-time results from Twitter should give you a nudge in the right direction.
Because Google now weighs heavily on a users' Twitter authority in determining their tweets' worth for real-time results, it becomes even more important for marketers to develop and build authority on Twitter . Start out by grading your Twitter account to determine your strengths/weaknesses. Being established as a Twitter power user will give you a leg up in generating more exposure for your tweets and, ultimately, the content you're promoting.
Spend some time building your following and making your tweets more keyword-rich in order to be picked up in Google's real-time results for the search terms you're looking to show up for. In a nutshell, use Google's new real-time feature as another opportunity to use Twitter to get found!
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Jennifer 4:10 PM on January 13, 2010
Wow - this was a fabulous article! Full of useful information. Thanks Pamela!
Michelle Carvill 4:24 PM on January 13, 2010
Great article indeed - and very insightful. It's as I suspected but good to see it confirmed. The point you raise about keyword rich is interesting. The challenge I have is that I share info via my blog, which is predominantly driven by my real-time marketing consulting experiences - I also have two other Twitter accounts for our Online Logo Design service, Logotastic, and our Marketing and Design agency, Carvill Creative - so I'm just going to have to expend a bit more time and focus on considering the tweets - for each of these in a more targeted way. Again, very useful post - thanks for sharing...
Jody Birnbaum 5:27 PM on January 13, 2010
You always write in the most informative yet easy to understand manner and I really appreciate it. Your info is always timely, if only I had more time to actually do what I should! Thanks.
Kimmo Linkama 5:30 PM on January 13, 2010
It would be very interesting to know how much the "authority" factor (quotes intentional) actually influences Google search results.
Example: Twitter is very US-heavy. Does this mean someone in the US with a large following but producing at best mediocre content is favoured over someone producing good content but located in, say, Finland where Twitter usage is less than 0.5 percent?
kirkoconnor 5:54 PM on January 13, 2010
and they all laughed at me when i told them how important Twitter was.....muhaha !!! (evil laugh) - thanks for the great article by the way.
Brian Halligan 6:53 PM on January 13, 2010
I like our Twitter.Grader algorithm better than Google's for evaluating whether a tweet is worthy of display in their realtime results.
Dale Berkebile 11:12 PM on January 13, 2010
This article is very interesting. I have been hearing all the stirring of this new google real-time search, but have not seen this anywhere. Where do we find this? Is it a sub site of google or will it be in everyday searches that we all do? I'm excited to learn more about this.
Pamela Seiple 9:30 AM on January 14, 2010
Dale,
The real-time results show up among the regular Google search results for trending topics. Right now, search "Conan" and scroll down to the section within the results that says "Latest results for 'Conan.'" You'll see a real-time updated stream of results for that topic, and if you click on it, you'll see a full page of results.
Pamela
Greg Elwell 9:47 AM on January 14, 2010
I don't want to split hairs on terminology, but something occurred to me about the factor of "reputation." To me this could better be named, "authority" or "reach" - especially if it has more to do with numbers of followers vs. actual reputation - which can be somewhat subjective. The reputation of a business, brand or individual has more to do with the sentiment, reviews, positive or negative than it has to do with number of followers. Just a different perspective.
Pamela Seiple 10:44 AM on January 14, 2010
Greg,
Good points. Google's rep used the term "reputation" in this article (http://www.technologyreview.com/web/24353/page1), but I'd tend to agree that it's more about authority and reach. However, I think having a high authority helps build your reputation. Maybe we ARE splitting hairs :o)
Pamela
Jamie Ludlow 12:48 PM on January 14, 2010
You're right guys, it really is a great article. Hubspot's articles are the best. I always talk about their articles on my blog about internet marketing.
Diane Plant 11:24 AM on January 15, 2010
Always love to learn important information to raise my rankings. Thanks for sharing.
Crystal Coleman 12:24 PM on January 15, 2010
This post definitely highlights why businesses should be actively using Twitter and other social networks.
My worry is that what should be a social platform that encourages dialogue will turn into keyword stuffed 160 word advertisements in the name of marketing.
Bronson 6:21 AM on January 17, 2010
I cannot help but see similarities between these ranking factors and those for links. Great post, thank you.
Gerard Braad 6:57 AM on January 17, 2010
I would recommend to use a service like Collecta. It shows realtime results of Twitter, Identi.ca, flickr and more. It also has an API to include it in your own page! An example of this can be seen on Myspace: http://www.myspace.com/breakingnews
Chris Dowell - Kansas City Realtor 8:11 PM on January 19, 2010
Great post and very useful in understanding twitter for promoting a business or website.
Tim Cahill 4:11 PM on January 26, 2010
LOVED this article! Great info - and I especially loved playing with the twitter grader. I'm doing better than I thought! LOL
Thanks again and I look forward to more of your articles.