PR Watch - Here Comes ‘PageView’ Journalism

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Len Stein
Len Stein

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rise-of-pageview-journalismProfessor Ron Culp of DePaul University’s noted the coming dominance of “pageview journalism” — a world where traditional media continues its decline while “citizen journalism” steadily gains influence.

Tom Foremski, the tech writer who coined the term, believes “pageview journalism” will become the primary source of news information in the U.S., while blogger- and online-generated news will grow significantly in all parts of the globe.

In support of this, Nielsen estimates 180 million blogs exist globally while blogger software service WordPress adds another 100,000 blogs daily. Meanwhile, during 2013, we can expect general media to continue to decline in readership as they attempt to compete with multiplying online sites that give people what they want when they want it.

According to the Pew Research Center, nearly half (46 percent) of the American public gets news online at least once a week, and a third (32 percent) seek online news daily. Moreover, the credibility of online information is rising while confidence in traditional media has declined every year since 2000. Currently, only 25 million Americans (8 percent) watch major evening newscasts.

A Changing Media Dynamic

How does this changing dynamic impact the practice of public relations? First of all, it’s a reduced opportunity for media coverage. By 2010, newsrooms had 30 percent less staff than in 2000. As a result, company reporters — already an endangered species — find themselves being replaced by junior reporters who must cover one or more industries. Moreover, these younger, tech-savvy journalists have no long-standing relationships with PR sources.

However, with the ratio of public relations professionals to journalists standing at 4:1, PR’s influence will likely escalate at an even faster rate, presenting opportunities and challenges for the 66,000 practicing PR pros. However, with the inexorable shift to the Web, PR pros not willing or able to perfect their social media skills will face replacement by their eager younger sisters and brothers.

The notion of “content people want to read” should be a key concern of PR practitioners. In the bygone world of journalism where publishers measured success by subscriber counts and newsstand sales, readers might be as likely to read an article on an obscure topic as they were a story about subjects of personal interest. But today, when every click counts, journalists are under intense pressure to produce content that generates clicks, (some are even paid by clicks/pageviews), which only increases the challenge of enticing a reporter to cover your story.

Being first to report can mean hundreds of thousands of extra clicks, even for a paper that beats the competition by seconds. So, even with the proliferation of online news channels (pick your favorite half dozen), a story that doesn’t promise to deliver volumes of clicks won’t get the editor’s OK.

Some believe the practice is unsustainable, but it nevertheless continues to grow and become more entrenched. As a result, Foremsky writes today’s journalism is “a bland me-too media landscape which publishes huge numbers of the same stories.”

Working in a Pageview World

How must PR pros evolve their practice in a land of pageviews? Obviously, pitching strategies must evolve, but PR practitioners can also help drive traffic to published stories. The thinking: If they can increase traffic, surely they will become the darling of those reporters. Besides, who says the pitch should end with the story’s publication?

Two components are key to the successful story pitch in the era of pageview journalism. First, as always, one must sell the editor on the inherent value of the story, which may require enhancing our story-telling skills beyond the level of the press release.

Secondly, the PR outreach should include an outline of the steps you will take to drive traffic to the story after publication. Just what does this entail?

  • Supply keywords the reporter can build into his article to drive traffic.
  • Reference the article on the client/agency corporate blog.
  • Have your client retweet the link.
  • Promote the link in communities with an interest in the subject.
  • Share the link in the agency’s social media and internal channels.
  • Buy keywords to lift the link above organic search.

Doing the hard work of attracting visits to one’s story does complicate the pitching process but can yield dividends. Where we previously told clients their article was published, along with circulation figures and subscriber demographics, we could never with any certainty know how many people actually read the story. But by working with reporters to drive views, PR can provide better metrics that correlate with more tangible outcomes. Then, perhaps we can go to lunch.

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