How much of what you say do you think other people receive and interpret correctly? Seventy-five perent? Ninety?
The truth is, we miscommunicate just as often -- if not more -- than we communicate accurately. While that’s a scary thought for any professional, it’s especially relevant to sales. After all, reps spend the majority of their time making phone calls, sending emails, and meeting prospects. In other words, talking to people.
We’d give you the ability to read minds (and thus avoid communication errors) ... Read More