FAQs are an essential component to any website — after all, your website visitors are likely looking to get their questions answered as they make a purchasing decision. By including FAQs on your site, you can provide the information they need (while handling any objections), which can help to eliminate any friction on their conversion path. While FAQ functionality can be created without any plugins, custom coding can be time-consuming, especially if you have more important elements on your site to consider. Whether you choose to represent those FAQs on a dedicated page or in multiple sections across your site, a quality FAQ plugin can save time and add a modern, engaging look to the page.
Quick and Easy FAQs creates a custom post type where all your FAQs live. They then can be displayed by filterable groups or sorted by title or date. Quick and Easy FAQs comes with a simple default style and settings that are easy to customize. However, if that doesn't do the trick, you can easily add CSS to override those styles and make the FAQ section look more cohesive to your website. You also have the ability to customize the design, color, font, and more to match your theme.
If you use Visual Composer, HTML5 Responsive FAQ is a good option since they're compatible with most page layout and visual editor plugins. In addition, they offer custom sorting options for FAQs as well as categories to customize which FAQs show in which section.
One thing to keep in mind as you install more plugins to your WordPress implementation is that you can easily bloat the site and affect page speed. Easy Accordion, however, is light-weight and fast. Despite this, it still manages to offer a lot of cool features for customization — choose from hundreds of typography options, icon sets, colors, and themes. If you have a WordPress theme that relies on widgets, this FAQ plugin is compatible.
Ultimate FAQ offers unlimited tag and category support in addition to a number of great visual features such as accordion and toggle. Users are also able to comment on individual FAQs, providing a collaborative experience on your site. One of the best parts about this plugin is that it can be implemented with shortcodes, but it also can integrate with the Gutenberg editor. All you have to do is add its blog to the page.
If you're wondering how your FAQs are performing as you evaluate pages, you can easily see how many times the FAQs have been seen with this plugin's statistics feature.
With Arconix FAQ, you can insert FAQ items using the shortcodes the plugin generates. The FAQs are then displayed using an accordion box and jQuery toggle. The functionality is straightforward, and there is a “return to top” link at the bottom, which is perfect for use cases involving a large number of items.
This plugin enables custom post types for FAQs to your WordPress dashboard so you can create a detailed FAQ section with categories according to your needs.
It is a fully responsive plugin, so your FAQ section will look great even in small screen devices because it will respond perfectly to the screen size. You can add the FAQs in any of the posts or pages with the shortcode provided by the plugin.
If you want animation effects, FAQPlus is a good choice with more than 25 different options to choose from. It also offers you unlimited color options and Font Awesome icons to make your FAQ section look more professional and modern.
FAQPlus supports text, image, and videos with drag-and-drop to re-order the FAQ Items.
With the Accordion FAQ plugin, you can create multiple FAQ pages according to your needs and choose between accordion or list style display types. If you anticipate creating a multitude of FAQ sections, the custom template feature can make the process far easier. In addition, you receive ongoing customer support for the initial setup, any bugs you encounter, and other issues that may come up.
The premium Tribulant FAQ plugin offers tons of options, beginning with a drag-and-drop feature to list and change the order of questions. There is a sliding accordion to show questions and answers and a built-in image gallery to help stylize the FAQ. You can also create question and answer forms for users to leave answers that admins can approve. The plugin is translation-friendly and offers a custom search bar exclusively for the FAQ and custom CSS addition features.
If you want to hit the ground running, Heroic FAQ is a good choice with its 5 different predefined styles to choose from. You can then customize the look and feel with its visual editor, drag-and-drop interface, wide range of icon styles, and CSS3 animations. One of the best things about it is that you can do all of this from one screen. Heroic FAQ also comes with one year of support in case you run into any bumps along the way.
As you decide which FAQ plugin to use, keep in mind the ultimate goal, which is to provide the best experience for your users and remove friction in the conversion path on your site. Your FAQs are there to help website visitors, and in doing so, you'll be better positioning your service/product in front of them.
Originally published May 3, 2020 2:45:00 PM, updated May 05 2020