I think even birds on the wire already know that ChatGPT has made a big impact in many fields.
And UX design is no exception. It’s amazing for getting user insights and helps a lot with research and testing.
Honestly, I was skeptical of ChatGPT for such purposes, thinking it didn’t live up to the hype. Then I realized the problem isn’t the tool — it’s how one uses it.
So, if you’re a UX designer running into the same issues, it’s time to learn how to write good prompts and get the best out of ChatGPT.
Save these 66 examples cause they’ll save you. And your time.
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How Chat GPT Can Help with UX Design
ChatGPT can be a helping hand in different stages of the UX design process. Here are some specific use cases:
1. Ideation and Brainstorming
When creating a new mobile app, ChatGPT can suggest cool features like voice controls, personalized recommendations, or game-like elements.
For a website redesign, it can help by proposing different layouts, color schemes, types of images, and fonts, so you can easily compare your options.
“Our visuals should not be beholden to stock imagery and Photoshop modifications. Our visuals should be a direct reflection of the people, places, and experiences we are designing for,” says Greg Apper, Chief Exploration Officer at Superunknown Studios.
Apper says that combining ChatGPT with Midjourney grants his team this superpower.
“We can construct ChatGPTs to translate persona demographics, goals, lifestyle, aesthetic preferences, and Day in the Life short stories into precise, bespoke Midjourney prompts,” Apper says.
2. User Research and Testing
ChatGPT can help create detailed user personas by generating realistic profiles and scenarios from user data and research. That’s one of the reasons why I like it so much.
It can also assist in drafting great survey questions to gather useful feedback from users. And, of course, it can analyze and summarize user feedback from surveys, interviews, or usability tests, making everything quick and easy.
3. Prototyping and Wireframing
ChatGPT can generate placeholder content for prototypes, giving designers a glimpse of the final product. It can simulate user interactions and create responsive prototypes.
I especially love it for simulated feedback, which helps spot issues and areas for improvement.
4. Accessibility and Inclusivity
ChatGPT can identify potential accessibility barriers in designs that we often overlook or don’t notice.
It can suggest ways to improve accessibility and make designs more usable for people with disabilities.
And if you‘re having trouble creating content that’s clear and easy to understand for everyone, including those with cognitive or language impairments, ChatGPT can help again.
How to Use UX Design ChatGPT Prompts to Gain Precise Results (+ Examples)
Be clear and specific.
When you’re crafting prompts, be clear and specific. The more detail you provide, the better ChatGPT can understand and respond to your needs. Vague but also broad questions might lead to generic answers that don’t fully address your situation.
Make sure to provide important details in a logical order, but avoid writing long paragraphs.
Prompt Examples
- "What are the key pain points for users when using [specific product], particularly in the areas of [e.g., onboarding, feature usage, checkout process]?”
How ChatGPT helps: It analyzes user feedback and industry insights to identify common issues with Google Fit’s onboarding, feature usage, and workout tracking. I got detailed insights into user frustrations and can better understand what to do (and avoid) in case I decide to create something similar.
- “Can you identify the most common challenges or frustrations users face when interacting with [specific product] based on recent user feedback or usability studies?”
How ChatGPT helps: It reviews and collects data from user feedback and usability studies to pinpoint frequent issues users encounter with MyFitnessPal.
Note: Although there’s a high chance that this information is collected from many reliable sites on the internet, be sure to double-check any suspicious details, such as accuracy and reliability.
For instance, after double-checking, I didn’t find any issues with the accuracy of nutritional data and calculations (I use it myself). It’s a good idea to ask for sources.
It’s somewhat vague there; it gave fairly generic examples, so it’s hard to verify completely. But I don’t plan to waste more time on it.
What I needed, I got. I learned what might potentially bother people in such apps, so I need to avoid making those mistakes (whether they actually exist on MyFitnessPal or not).
Include context.
Including context in your prompts helps to frame the response in a way that fits your particular situation.
Context provides ChatGPT with background information that can guide the advice and suggestions you receive.
Prompts examples:
- “What changes should we implement in [specific feature or part of the app], considering user feedback indicates that it’s currently slow and not intuitive for our [specific user group]? Mention [insert numbers] most important improvements.”
How ChatGPT helps: It analyzes user feedback to identify specific issues with the search functionality. Then, it provides actionable recommendations to improve the speed and intuitiveness based on user needs and best practices.
- “How can we improve [specific element] on our [website or app], considering that we aim to make our platform more accessible for users with visual impairments?”
How ChatGPT helps: It provides a clear structure, relevant information, and actionable steps to improve color contrast accessibility. It also recommends tools and emphasizes the importance of user testing.
I recommend watching Gary Simon’s YouTube tutorial on using AI for UX design, so you can better understand how much context ChatGPT needs.
The video covers creating user personas, identifying target audiences, and mapping user flows.
The best part? Gary uses a real project—designing a landing page for a lactation consulting business (his wife’s website)—to show how these AI tools can make your design process more efficient.
[Video: Using AI for UX Design is Awesome - Crash Course]
Focus on user needs.
Focus on user pain points, preferences, and behaviors to gain valuable insights.
Understand what users want and need to design features and processes that truly meet their expectations.
Prompt Examples
- “How can we improve the onboarding process for new users of [specific app]?”
How ChatGPT helps: It understands the question and provides a list of potential improvements for user onboarding. GPT organizes this list logically and gives a brief explanation for each point with benefits each improvement could offer.
- “What features would be most beneficial for [target user group] when using [product]?”
How ChatGPT helps: It generates a comprehensive list of features tailored to the specific needs of users aged 55-70. The focus is on accessibility, usability, and integration with other apps and devices which is super important for the people of this age.
Don’t hold back on creativity.
Spark a bit of creativity with your prompts if you want ChatGPT to treat you with some innovative solutions and fresh ideas.
With creative prompts, you invite outside-the-box thinking and will probably get super cool responses to set your design apart.
Prompt Examples
- “Suggest unique design elements for [app or site] that could enhance user engagement.”
How ChatGPT helps: It provides a short list of innovative design elements for a fashion app aimed to increase user engagement with interactive features and visually appealing content.
- “How might we reimagine the user interface of [specific feature] to make it more intuitive?”
How ChatGPT helps: It shares detailed explanation of how to reimagine a search bar with eight innovative approaches + explain how each one could benefit users and make the searching process smoother.
Free UX Research Kit + Templates
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Balance open-ended and specific questions.
Use a mix of open-ended and specific questions, so ChatGPT can get a well-rounded view of the issue.
Open-ended questions encourage broad exploration and idea generation, while specific questions focus on specific design details.
Prompt Examples
- “What are [insert number] best practices for improving the user experience of [type of product]?”
How ChatGPT helps: It concisely outlines five key areas for improvement and further elaborates on each with specific, actionable tips.
- “What specific changes can we make to the navigation of [app or site] to improve usability?”
How ChatGPT helps: It offers tips to make ecommerce site navigation better — simplifying the main menu, enhancing search, and adding sticky navigation.
Ask for examples.
Asking for examples or case studies shows you how things work in real life.
They provide clear evidence of what works and what doesn’t, making it easier to make informed design decisions.
Prompt Examples
- “Can you explain how effective onboarding processes look in apps like [specific app]?”
How ChatGPT helps: It highlights key elements of engagement, personalization, and ease of use in each app. This breakdown shows how successful apps implement effective onboarding strategies to create a positive user experience from the start.
- “What are some successful case studies of improving user experience in [industry]?”
How ChatGPT helps: It provides examples of successful case studies for improving user experience in the ecommerce industry. It is nicely structured, starting with the challenge, solution, and result, so I can better understand it.
Note: It’s always a good idea to double-check the accuracy of the provided case studies, as ChatGPT sometimes invents such things.
Integrate feedback.
Incorporating feedback in your prompts helps you refine and improve future questions.
By taking into account past responses and user feedback, you can adjust your approach to better meet changing needs and goals.
Prompt Examples
- “Based on user feedback, how can we refine the design of [specific feature]?”
How ChatGPT helps: It offers seven strategies to refine the notification system, each addressing different aspects of the problem.
- “Based on the latest user reviews, which highlight issues with [insert problems], what changes should we make?”
How ChatGPT helps: It outlines a detailed approach to identify and resolve the root causes of crashes, offers several strategies to improve the app's navigation, and recommends features that allow users to set their preferences.
Use hypotheticals.
Hypothetical scenarios help you see how design choices might work out before you make a decision.
When thinking about how changes could affect users, you can spot potential challenges even before they happen. And of course, spot some good opportunities as well.
Prompt Examples
- “How might [insert change] affect [insert aspect]? Consider scenarios where [insert variation 1] versus [insert variation 2].”
How ChatGPT helps: It organizes the information into a clear, easy-to-follow structure with headings and subheadings. It’s super easy to digest the different scenarios and their corresponding effects.
- “What could be the potential impact on [insert outcome] if we [insert change]? Explore scenarios where this feature is [insert variation 1] versus [insert variation 2].”
How ChatGPT helps: It offers specific considerations for implementing a new feature. And, what I like the most — it presents a balanced view, acknowledging the potential benefits/drawbacks of each.
Want to see if another AI tool suits you better than ChatGPT? Try ChatSpot!
ChatSpot is a free AI assistant that combines ChatGPT’s power with HubSpot CRM to boost your work.
Free UX Research Kit + Templates
3 templates for conducting user tests, summarizing your UX research, and presenting your findings.
- User Testing Template
- UX Research Testing Report Template
- UX Research Presentation Template
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50 ChatGPT Prompts for UX Design
Prompts for User Research
1. “List [number] questions to ask during user interviews about [specific topic or feature].”
How ChatGPT helps: It offers a list of questions for user interviews with a focus on personalized notifications and makes it easier to address various scenarios.
2. “Generate a user persona for a [target audience] who uses [product/service]. Include details such as demographics, goals, and pain points.”
How ChatGPT helps: It creates a detailed user persona with organized and clear information about the target audience. ChatGPT also covers demographic goals, challenges, and behavior patterns and helps me get a comprehensive view of the potential user.
3. “Create a survey to gather feedback on [specific feature or product].”
How ChatGPT helps: It creates a detailed survey to get feedback on “Smart Scheduling.” The questions are organized to cover usability, effectiveness, and satisfaction. This helps collect useful user insights and makes the analysis process easier.
4. “What are common usability issues faced by users in [industry]?”
How ChatGPT helps: It lists issues in the ecommerce industry, organizing them into categories like navigation problems and checkout challenges.
5. “How can I improve the onboarding experience for [product/service]?”
How ChatGPT helps: It gives a straightforward plan to boost the onboarding experience, focusing on user engagement, setup, and support. Plus, the neat numbered list makes it easy to follow.
6. “List [number] ways to reduce user friction in [specific process].”
![chat gpt for ux design prompt, list [number] ways to reduce user friction in our online checkout process](https://knowledge.hubspot.com/hubfs/chatgpt-prompts-ux-design-24-20240829-7773393.webp)
How ChatGPT helps: It generates a list of strategies to reduce user friction during checkout. I love recommended methods like streamlining steps and optimizing form fields to cover all critical factors.
7. “Generate a user journey map for a [specific user persona] using [product/service].”
How ChatGPT helps: It outlines all the stages busy people go through, highlighting key points, actions, and emotions during discovery, onboarding, and regular use.
8. “What are the top [number] challenges users face with [type of product/service]?”
How ChatGPT helps: It lists all the challenges users might face with the online communication and collaboration tool. ChatGPT also covers issues like barriers, integration problems, and data security concerns that impact user experience and satisfaction.
9. “Suggest [number] methods for conducting remote usability testing.”
How ChatGPT helps: It suggests methods and techniques for conducting remote usability tests, such as video testing and feedback analysis.
10. “Create an empathy map for a [specific user persona].”
How ChatGPT helps: It creates an empathy map for the productivity app, showing how users feel, think, and act. This helps you better understand what users are really looking for.
Prompts for Information Architecture
11. “Outline a sitemap for a [type of website or application].”
How ChatGPT helps: It provides a brief sitemap to organize a corporate website. I got a comprehensive yet beginner-friendly map to ensure every essential part is covered.
12. “Generate a list of categories and subcategories for an ecommerce site selling [products].”
How ChatGPT helps: It perfectly organizes the products by breaking down the main categories and their subcategories. Clear, simple, easy to read and understand.
13. “How can I improve the navigation structure of a [type of website]?”
How ChatGPT helps: It provides a clear plan to improve navigation by highlighting key sections. This makes it easier to build an effective information architecture.
14. “List [number] best practices for creating intuitive information architecture.”
How ChatGPT helps: It lists best practices for creating intuitive information architecture, focusing on navigation, search functionality, and user-centered design. The response is simple, not comprehensive, but still enough to get the point.
15. “Create a content inventory for a website about [topic]."
How ChatGPT helps: It offers a content inventory for a healthy living website, detailing sections and specific items.
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Prompts for Interaction Design
16. “Generate [number] microinteraction ideas for a mobile app.”
How ChatGPT helps: It helps come up with cool micro-interactions for mobile banking apps and suggests ways to boost user experience with interactive elements.
17. “List [number] ways to make a form more user-friendly.”
How ChatGPT helps: It provides a list of tips to make an online registration form more user-friendly. The suggestions focus on improving clarity and reducing user effort.
18. “How can I design an intuitive drag-and-drop interface for [specific application]?”
How ChatGPT helps: It offers suggestions for designing a drag-and-drop interface for a project management app, covering aspects like usability and efficiency.
19. “Suggest [number] animations for enhancing user experience on [specific element].”
How ChatGPT helps: It outlines animation ideas to improve user experience on a CTA. The suggestions are amazing, and I like this simple, nice structure.
20. “What are some effective ways to provide feedback to users after they complete an action?”
How ChatGPT helps: It provides practical methods for giving timely feedback after an action is completed on a website. The suggestions help ensure users receive clear, quality and immediate responses.
Prompts for Wireframing and Prototyping
21. "Create a wireframe layout for a landing page aimed at [target audience].”
How ChatGPT helps: This wireframe is perfectly structured and hits all the right notes. It’s a great base for turning concepts into a functional, engaging experience.
22. “Generate a low-fidelity prototype for a new feature in [product/service].”
How ChatGPT helps: It gives a great prototype that sets a strong groundwork for further development.
23. “List [number] common elements to include in a mobile app wireframe.”
How ChatGPT helps: It shares three common elements to include in a mobile app wireframe along with with brief explanation for each.
24. “How can I effectively use white space in a wireframe for [specific type of application]?”
How to chat GPT helps: It offers fresh ideas to use white space in a wireframe for an educational app for children to make navigation simpler and content more enjoyable.
25. “Suggest tools and techniques for rapid prototyping.”
How ChatGPT helps: It suggests tools and techniques for rapid prototyping, and I love how it breaks them down into two main categories — Tools and Techniques — making it really easy to read.
Prompts for Usability Testing
26. “Write a script for conducting a usability test on [specific feature].”
How ChatGPT helps: It covers a short, structured script for a live chat support feature. Super simple as it should be.
27. “Generate [number] tasks for participants to complete during a usability test.”
How ChatGPT helps: It lays out clear tasks for testing dashboard customization during project evaluation, covering all aspects of usability.
28. “What are common metrics to measure during usability testing for [type of product/service]?”
How ChatGPT helps: It provides a range of metrics to evaluate new ecommerce processes, including task completion, efficiency, and error handling.
29. “How can I recruit participants for a usability study on [topic]?”
How ChatGPT helps: It outlines practical strategies for a mobile banking app usability study, including recruitment channels, using social media, and defining your target audience.
30. “List [number] ways to analyze and present usability test findings.”
How ChatGPT helps: It suggests ways to analyze and present usability findings, making thematic and quantitative results clear and easy to understand.
Prompts for Visual Design
31. “Generate a color palette for a website aimed at [target audience].”
How ChatGPT helps: It offers a color palette for young professionals, using colors that suggest innovation, professionalism, and energy. This helps the website design connect with the target audience as required in the prompt.
32. “What are the latest design trends for [specific industry]?”
How ChatGPT helps: It highlights the latest fintech website designs and trends for 2024, including visual styles, user interfaces, and innovations, all of which aim to create a user-friendly experience.
33. “List [number] typography pairings for a professional website.”
How ChatGPT helps: It offers typography pairings that combine fonts to create a professional website design. The suggestions are perfect for making the site look sleek and polished without being flashy.
34. “How can I create a visually appealing dashboard for [specific purpose]?”
How ChatGPT helps: It provides guidance on designing visually stunning SM performance dashboards. It includes design elements and practices, focusing on key metrics to improve data visualization for users.
35. “Suggest [number] ways to use imagery effectively in a web design.”
How ChatGPT helps: It gives tips like using high-quality images to boost user experience. This helps create websites that are both stylish and functional.
Free UX Research Kit + Templates
3 templates for conducting user tests, summarizing your UX research, and presenting your findings.
- User Testing Template
- UX Research Testing Report Template
- UX Research Presentation Template
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All fields are required.
Prompts for Accessibility
36. "List [number] best practices for designing accessible web content.
How ChatGPT helps: It provides practices for designing web content with a focus on inclusivity and usability.
37. “How can I ensure my mobile app is accessible to users with disabilities?”
How ChatGPT helps: It covers mobile app accessibility tips for users with disabilities, like adding screen reader support and designing for color blindness.
38. “Generate an accessibility checklist for a website redesign project.”
How ChatGPT helps: It gives a simple accessibility checklist for a website redesign, making sure all aspects of inclusivity and usability are covered.
39. “What are some common accessibility issues in [specific type of website]?”
How ChatGPT helps: It pinpoints common accessibility issues in ecommerce sites and explains how they affect the shopping experience for visitors. This helps spot and fix these issues quickly.
40. “How can I test my design for accessibility compliance?”
How ChatGPT helps: It gives tools and methods for testing design, like automated tools, manual checks, and screen readers, to meet accessibility standards.
Prompts for UX Writing
41. “Write [number] microcopy examples for error messages in a form.”
How ChatGPT helps: It offers clear examples of error messages for a form, helping users fix mistakes easily. The response includes examples to make it all clear.
42. “Generate [number] onboarding messages for a new app user.”
How ChatGPT helps: It offers spot-on onboarding messages for new app users, covering a welcome note, feature highlights, and profile setup tips for a smooth start.
43. “What are some effective call-to-action phrases for [specific action]?”
How ChatGPT helps: It gives a bunch of catchy CTA phrases to get users to sign up for newsletters.
44. “How can I create user-friendly instructions for [specific process]?”
How ChatGPT helps: It provides simple instructions for opening an account, making it super easy to understand.
45. “List [number] tips for writing clear and concise UX copy.”
How ChatGPT helps: It offers great tips for writing clear and concise copy, and the text itself is a prime example of how effective copy should look.
Prompts for Design Systems
46. “Outline the components needed for a design system for a [type of application].”
How ChatGPT helps: It breaks down the key elements of design systems into categories and subcategories, so it’s easy to grasp and understand at a glance.
47. “Generate a naming convention for design tokens in a design system.”
How ChatGPT helps: It provides clear naming conventions for design tokens, including only the essential details and good examples.
48. “What are the key elements to include in a design system documentation?”
How ChatGPT helps: It covers all the key elements, from the introduction and design principles to accessibility guidelines and how to implement them.
49. “Share [several/specific number] ways to ensure consistency across different platforms using a design system, including strategies and practices to maintain [insert relevant terms/actions].”
![chat gpt for ux design prompt, share two ways to ensure consistency across different platforms using a design system, including strategies and practices to maintain [insert relevant terms/actions].](https://knowledge.hubspot.com/hubfs/chatgpt-prompts-ux-design-67-20240829-9721008.webp)
How ChatGPT helps: It offers two great tips for maintaining consistency across platforms, breaking them down into strategy and practice.
50. “List [several/specific number] ways to promote adoption of a design system within a team.”
How ChatGPT helps: It offers three amazing ways to improve and integrate the design system, including training, education, and regular updates, to keep everything running smoothly.
Craft a Clear Prompt and Enjoy Amazing Answers
As I was pulling together all these ChatGPT responses, one thing was clear — writing the right prompts is key to getting great answers.
If you’re trying to create your own, the more important thing to remember is to be specific and lay out the context clearly. Once you learn that, you'll see how ChatGPT can really speed up your process.
Think of ChatGPT as an expert you're having a conversation with. What would you ask an expert? How would you lay out your ideas? What project details would you share?
Talk to the chat like you‘re discussing things with a pro, and you’ll get (almost) pro answers for free.
Free UX Research Kit + Templates
3 templates for conducting user tests, summarizing your UX research, and presenting your findings.
- User Testing Template
- UX Research Testing Report Template
- UX Research Presentation Template
Download Free
All fields are required.
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