Whether you've been using Twitter for a while or you're just dipping your toe into those whale infested waters, there are several common Twitter mistakes that tons of people are making. These mistakes are easy to fix, but if you keep doing them, it will keep you from getting the most out of this platform as part of your inbound marketing strategy. And you don't want that, right? Here are five common Twitter mistakes, and how to fix them.
1. Sending Sketchy Auto-DMs
Seriously, people are still doing this! No matter how amazing the message is in your auto-direct message, if it is an auto-DM, especially if it comes right after someone follows you, it’s a huge faux pas. Don’t waste your time setting these impersonal messages up. Not for you, not for your client, not for your brand. It’s not a good look.
How to fix it: Go to your account on Twitter.com, click Settings and then Connections. This will show you all the apps to which you are connected. Find out which app through which you are set up to auto-DM, and cancel it.
2. Protecting Your Tweets
Facebook, Google+, and LinkedIn have privacy settings that allow you to choose which information to share with certain groups of people. On Twitter, you gotta put it all out there. Well, if you want inbound marketing effectiveness you do. Twitter is different than these other social networking experiences that are based on networking with existing connections--people you know from high school, college, work, and the gym. Twitter is based on networking with people you don’t know. Talk to strangers. Put yourself out there. Make the most of Twitter by making new connections with an open account.
How to fix it: Go to your account on Twitter.com, click Settings and go to Account. Unclick where is says Protect My Tweets.
3. An Unbalanced Follower:Following Ratio
Some people may not admit it, but most people care about their follower number. And there's no shame in that! The more followers you have, the more opportunities you have to share your content and increase your web presence. But if you are looking at someone’s profile for the first time and you see an unbalanced follower:following ratio, two thoughts might go through your mind:
- If someone is following tons of people with very few follow-backs: “How come no one is following this person back? This person must not be very interesting, or this person is just looking for followers. I won't follow back either.”
- If someone isn’t following back anyone: “Ugh, this person is a Twitter snob! Not interested.”
How to fix it: If you haven't followed a lot of people out of concern for a cluttered stream, consider bucketing people into Lists to clean it up. If you are following too many people compared to the number of followers you have, audit your following list and unfollow those who aren't providing interesting tweets. Going forward, always scan users' tweets to see if they would be a good addition to your following list before clicking 'follow.'
4. WTF Are You Talking About?
Some people treat Twitter like Facebook or an away message. Tweeting things like “At Foggy Goggles for Brit's 21st! So excited!" or vague ramblings like “I can't even believe what's going on right now…” are not helpful. Your followers will get more value out of your tweets if your tweets are clear. The nice thing about Twitter is that you have the opportunity to be interactive with the thoughts you are sharing; this opportunity is lost with these exclusive tweets.
How to fix it: All of these tweets are salvageable. If you want to tweet about Brit's birthday, use a location app to check in to the Foggy Goggle, and use Brit's and Foggy Goggle's Twitter handles in the tweet. This tweet is now a communication with the bar, the bar's patrons, and Brit's circle of friends.
Instead of "I can't even believe what's going on right now..." share a picture or a link to an article and be specific about what is actually going on. Tweeting "I can't believe what's going on in Walmart's parking lot for Black Friday" with an accompanying picture gives your tweet context and a reason to click through to the content you've shared.
5. @ Versus .@
Only people that also follow whoever you are @replying can see that @reply. Sometimes, people will start a tweet with @ when it’s not intended to be an @reply, though. For example, if you tweeted ”@CNN’s coverage of unicorns is great!” only your followers that follow @CNN will see that tweet in their timeline.
How to fix it: If you want everyone to see your tweet, use the .@ trick. Stick a period in front of the @ sign, and it’ll send the tweet into the main Twitter stream for all to enjoy.
What major Twitter mistakes have you come across? Have you made any of the Twitter mistakes above?
Image credit: n74jrw


Lauren McMullen 5:43 PM on December 13, 2011
Excellent post Corey! I did not realize # 5 about the @replies and I have been using Twitter forever. I am wondering how I missed it.
Jonathan Simmons 5:58 PM on December 13, 2011
Great post! I've been guilty of all these at one point or another. Thanks for sharing!
Drewry 6:52 PM on December 13, 2011
I've learned a lot when it comes to utilizing the awesome power of "Twitter". I've also learned that [privatizing your tweets] will also get you less traffic from search engines, as search engine crawlers unable to crawl "private tweets". Yes, I agree it is worth the risk in making all of your tweets public, because it can do more good for your online business in the long run, in terms of "increasing online revenue" :-)
http://www.DrewryNewsNetwork.com/f9
delainanicole 7:45 PM on December 13, 2011
Huh? I see a ton of posts in my twitter feed from people I follow who start the post with "@username." Of course, I'm using TweetDeck. Are you referring only to the website twitter.com?
Luke Chapman 9:10 PM on December 13, 2011
Great post and love the no nonsense - do this, don't do that approach! More please ;)
Tena Carr 1:51 AM on December 14, 2011
Some really good points... Little confused about #3. If they are following a lot of people how is that related to "only looking for followers"
I've got about 110 accounts that I follow, but only 40 people that are following me back. Not looking for a large following, but this ration might seem a bit unbalanced proportionately.
Nebulas Website Design Chelmsford 7:41 AM on December 14, 2011
Thank your for the interesting article. I did have the automated direct message enable via Socialoomph as thought this was a good place to promote my blog and other information. A lot of the people I follow have this enabled.
Bob Krell 11:22 AM on December 14, 2011
Please explain how the ".@" function works and give an example of how to actually use it on Twitter--Thanks!
Sue Weis 11:48 AM on December 14, 2011
Great Article! Sharing out Twitter Success Tips in snippets of 5 so that all of us can immediately correct our settings and/or habits... perfect! Thanks for the post.
Charles Cherney 9:08 PM on December 20, 2011
@ vs. .@ is not clear - does this only concern tweets that begin with @? If I mention @HubSpot in the middle of a Tweet, won't it be seen by all??? This point needs greater clarification.
Elisabeth 12:50 PM on January 04, 2012
I agree that the .@ vs @ mistake is a little vague. I use primarily Hootsuite and have had no issue with @mentions showing up in my newsfeed. Is this specific to people using Twitter's stream rather than a social media monitoring tool?
Elizabeth 10:52 PM on January 07, 2012
If you use @ at the beginning of a tweet (@johnsmith), then only John Smith and people who follow you both will see the tweet.
If you put a period in front of the @ at the beginning of a tweet (.@johnsmith), the tweet can be see by anyone.
If you use someone's handle in the middle of a message (i.e., We saw @johnsmith today) it can also be seen by anyone. No need for a period.
Hope that helps!
Elizabeth 10:54 PM on January 07, 2012
Sorry, I didn't realize the lines would break with so much extra space. Yikes.