Were you one of those people back in 2008 who looked at your Facebook profile and thought ... "I see some real potential here for business owners."
No?
That's cool. Well, how do you feel about the idea now? Is Facebook as a marketing mechanism ridiculous, a no-brainer, or somewhere in between?
Well, if you're looking for some comrades who share your point of view -- or you're still trying to establish one (that's okay, too) -- we have some stats to help you out. Actually, we have 47 of them. And 12 of them are in this blog post. To read the whole lot of 'em, check out our latest free Facebook ebook, 47 Handy Facebook Stats and Charts. And to get a sneak peek that might help you get a little perspective on how Facebook is being utilized by other marketers, and whether it's working or not, check out some of the stats, charts, and graphs below!
12 Revealing Facebook for Business Marketing Stats
1) Facebook matters for business owners.
That's not just the marketers who think it's nice. There's a significant chunk of marketers and business owners whose marketing strategies rely heavily on Facebook.
2) How does that compare to business owners' opinion of Facebook marketing in 2009?
Wow, we've come a long way, baby. And I only expect that number to keep skyrocketing as marketers learn more about how Facebook can help their businesses, and as Facebook continues to roll out more personalization options for advertisers and marketers.
3) But it's not just Facebook ...
Even if you fall into that 42% of marketers who see Facebook as critical or important to marketing -- and frankly, even if you just think it's mildly helpful -- remember that integrating your social channels is crucial for optimal results. Encourage Twitter followers to become Facebook fans, Facebook fans to comment on your LinkedIn page, and Pinterest users to share their images on your Facebook Timeline. There's plenty of opportunity for cross-channel promotion that will help you grow your reach.
4) Marketers' investment in social media makes sense!
Some marketers might be convinced they can generate leads from social media ... but do they really turn into customers? Turns out, they do. And they require less of marketing's budget to do it, too. That's a pretty sweet deal.
5) And it definitely makes sense to invest in Facebook for marketing.
If you were wondering how it would look if we drilled down into Facebook, there's your answer. The big blue book of faces generates customers. And not just for B2C companies! You hear me, B2B marketers?!
6) So, who is kicking the most butt with Facebook customer generation?
Lots of industries are dominating with Facebook marketing, but retail is the reigning champion (for now, anyway). We'll get that "Software" bar in the middle rising if our lives depend on it ;-)
7) So, where do marketers struggle with Facebook?
The least amount of benefit was seen from lead generation on Facebook -- but if the social network is helping brands with customer generation, they might just be dealing with a low-volume/high-quality situation ... which isn't the worst scenario to find yourself in. But, it still may be worth a gander at our free ebook, How to Generate Traffic & Leads With Facebook, for a little assistance.
8) The opportunity for Facebook ROI is certainly there ...
It's marketing 101, really: engage with your audience using their preferred method. Your target audience wants to post to your Facebook Page's Timeline? You sure as shootin' better have a Facebook Page to post to. And one that's being monitored and updated at that.
9) Facebook Timeline has helped with engagement, too.
Since the new Facebook Timeline design rolled out, brands have seen a tremendous increase in engagement -- things like comments, likes, and shares of posts. That's good news for marketers, because Facebook's EdgeRank algorithm favors these posts more, which means it's more likely their posts will show up in users' news feeds. That's a recipe for success for marketers trying to expand their reach!
10) Interactive content is leading the way for engagement.
If marketers are looking to get even more out of Facebook, it's time to invest in interactive content. In fact, any visual content will help; this stat includes both video and photos! So if creating a video feels a little bit out of your league, perhaps you can simply brush up on your infographic skills. We've even created a simple template for you so you can make them without a designer, right in PowerPoint!
11) But don't get too excited about people sharing that content on Facebook.
If you have a large enough audience, that ratio isn't half bad. But if you're working with only a couple hundred fans, you'll see every piece of content you post to Facebook get more traction once you expand your reach. So keep posting visual content -- high engagement means it shows up in users' News Feeds the most, so you'll grow your reach faster -- and then start focusing on converting those fans into leads by posting a bit more lead generation content.
12) But if you really want engagement on Facebook, you still have to do it the old fashioned way.
This doesn't mean, however, that you can't still use a social media publishing template to get some of the dirty work done in advance. Think of the content you'd like to post to Facebook during the upcoming week, and craft the copy, shortened links (don't forget to include a tracking URL!), and any image you'd like to include. We've actually already created the social media publishing template for you -- just download the free Excel spreadsheet, fill it in, and make your life a heck of a lot easier!
So any of these Facebook stats surprise you? Check out the rest in our newest free ebook, 47 Handy Facebook Stats and Charts.




Robyn Bradley 5:58 PM on September 11, 2012
Great post and stats. I love FB. But one comment/observation: I agree that you shouldn't use an auto-post tool for status updates, BUT I've had great success with scheduling status updates through FB itself. I often sit and do a month's worth of updates at once, crafting each one carefully, like you said, and thinking about what my fans want to see (they love pics and book-related discussions). This works great (as does all the targeting options you can use as you're writing and scheduling your status updates). This hasn't affected fan engagement on my page or on my clients' pages, that I can see. (And it makes life easier!) I just make an effort to pop in after I know the status update has gone up to check on comments etc. Easy peasy! :)
Atilla Vekony 7:22 PM on September 11, 2012
The numbers are staggering! Especially the one about autoposting.
Steve Eason 8:04 PM on September 11, 2012
Fantastic article. You've got my attention and I can't wait to see what the other items are. This will help me talk with potential clients and promote my own site.
Nazmul Alam 12:40 AM on September 12, 2012
This article is really fantastic. We all know how Facebook has changed the social marketing scenario for generate leads and turn fans into the potential customers. So, we have to focus on more engagement with the fans with attractive visual contents and posts so that we can achieve our desired goals and Facebook must be the handy tool for doing so.
David Nikolic 2:57 AM on September 12, 2012
Great Post! Thanks alot for sharing this interesting facts about social networking site, Facebook. Facebook is indeed one of the best ways to promote a business.Facebook thus should be a useful tool for the promotion of business.
Jon Davey 3:00 AM on September 12, 2012
80% of US customers prefer to connect to brands through Facebook... is that because they can't afford to buy them?
I prefer to connect to my favourite brands at the dinner table ;)
Interesting info... would like to see the demographics of those surveyed.
Reto Leder 3:35 AM on September 12, 2012
Social Media as part of your overall Marketing Strategy is one thing, to have success (whatever that means) on FB is another. Yes, Lifestyle brands, Celebrities, and similar no doubt can have a party on FB connecting with fans, most other brands, however, seem to be investing too much time and money with too little concrete outcomes defined and measured. I'd be interested to see what kind of companies are considered in these stats. Facebook is cool, but by far not for everybody (businesses).
Gary Taylor 5:27 AM on September 12, 2012
I would love for someone to conduct some statistical research on event management companies; and the numbers of them who rely on facebook as a means of their marketing and their B2C relations... Probably 100%! I liked reading your post. Thanks
Danusia 5:33 AM on September 12, 2012
I have just downloaded the ebook to find out what the other 35 learnings are...
Regarding autoposting, I totally agree with @Robyn and think (as with Twitter) so long as you know what you are posting and when, you just need to come back and check on the comments!
Fran Taylor 5:41 AM on September 12, 2012
Really interesting article, thanks. I think it's really interesting that it's the retail sector that is dwarfing all others in terms of customer acquisition through Facebook. I would've expected significantly more from the tech/software area!
Drewry 5:47 AM on September 12, 2012
I use Facebook all day to autopost content to my Facebook wall, in addition to using Facebook for meaningful business relationship building.
Chris 5:59 AM on September 12, 2012
You must have read my mind. This article came just at the right time as we are collecting data to see how Facebook and Twitter are impacting our business.
-Chris
Yosif 11:57 AM on September 12, 2012
Great post 10x for the detailed explanation :)
In my opinion, FB is one more mean to build trust in your customers. When they see the FB profile of the company out in the open, with all its customers in one group it shows if really the company is devoted to the service. When people see that other are working hard to provide quality, it really helps business.
Sacramento Dentist 12:48 PM on September 12, 2012
I like social media and see its importance that's for sure. But I really feel like it sucks the time out of my day. I'm so busy trying to interact with people that before I know it I've lost 3 hours and feel like I didn't accomplish much.
Fred A. Cerra 4:08 PM on September 12, 2012
Reply to Sacramento Dentist, "My feelings exactly!" I got into this concept of social media for marketing to have more free time, however just the opposite has happened.
Joelle Conine 6:22 PM on September 12, 2012
Loved these stats, shared them everywhere. I was particularly surprised by the lead-to-close rate.
Surveillance Camera Systems 7:35 PM on September 12, 2012
It's really worth hiring a social media team these days just focusing on social media. It really helps. It adds a personal touch to business and it will really help create loyal repeating customers.
brody 11:39 PM on September 15, 2012
Facebook has only scratched the surface of it's marketing potential. Has driven lots of traffic our way
http://www.kelp4less.com
jared 9:59 PM on September 16, 2012
We just started getting serious about our Facebook marketing and have seen positive results.