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How to Kill Your Viral Marketing Contest

 

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Ilya MirmanThis is a guest article written by Ilya Mirman, VP Marketing at Cilk Arts, a HubSpot friend and customer. You can follow Ilya on Twitter @IlyaMirman.

The "Your Next Record" contest has all the makings of an absolutely kick-ass idea. Submit your band's songs, promote it using viral marketing tools and techniques, and you have a shot at the greatest prize in the universe: Slash (the legendary guitarist from Guns N' Roses) will write, record and perform your single.

You'll also get:

  • A 3-song extended play, produced by producer Mike Clink (of Guns N' Roses, Megadeth, Mötley Crüe)
  • A $10,000 Guitar Center shopping spree
  • $10,000 in new gear and endorsement deals from Ernie Ball Music Man
  • The opening slot on Slash's Monster Energy Bash
  • An editorial feature on your band in Guitar World magazine

Well, I've been a huge Slash fan since I first heard GNR in L.A. in 1987. Over the years, I've dressed up as Slash for Halloween (alongside a beautiful Axl), photographed him in venues large and small, and attempted to play with the world's most fun GNR tribute band, Mr. Brownstone.

Filthy Knuckle is Born

So when I heard about the contest, I thought it'd be a blast to participate. With a couple friends, I formed the "supergroup" Filthy Knuckle, and we wrote/recorded/mixed three songs in an evening. (Two of them suck, but one has actually grown on me: "Motel Detroit." I think it's sloppy, but has an arc...)

And then it was off to the races: use all the things HubSpot has taught us about turning our band page into a magnet for traffic, inbound links, viral interest and ultimately conversions (votes in our case). In fact, the contest organizers gave some great advice on how to promote your band in the age of the Internet -- network, embed, drive press, etc., -- and they've come up with "Buzz Factor," a metric based on band views, plays, etc.

The Speed Bump

BUT: The contest organizers -- perhaps unwittingly -- added a HUGE speed-bump into the mix.  In order to vote, fans must first REGISTER, answering all sorts of questions and sharing data they might not want to share just yet (e.g. their contact info, demographics, etc.). The result is that this inevitably reduces the pass-along value. Rather than viral spreading (with each person voting and then telling at least one other potential voter about it), we now have a dramatic reduction filter of 95-98% at each connection, given that the vast majority would not bother to register. So for all the work and investment Guitar Center and Slash put into promoting this, building widgets for people to share via Facebook and MySpace, every visit when that hurdle is in place represents a missed opportunity.

And while some friends have certainly helped spread the word about Filthy Knuckle, I know the hurdle has cost us at least one substantial endorsement: that of my brother, comedian Eugene Mirman. No, it's not because he still holds a grudge for his broken thumb or stitches on both eyebrows acquired during the decade that I was bigger than him. Rather, he didn't want to impose on his 26,000 Twitter followers to go through the contest registration hassle.

Many of the bands have figured this out and have found a bit of a way to game the flawed system: since we are all registered, it's far easier for us to vote for each other than to get unregistered friends (and their friends) to vote. As a result, we are seeing bands offering to trade votes, become each others' fans, etc. The top band has 15 fans...we have 11. WTF?!

(By the way -- how's Filthy Knuckle doing? Ridiculously awesome, for some strange reason. With a Buzz Factor of 99.59, we are in the top 20 out of the 3,500 bands. I seriously can't figure that out, because these are real musicians, many with a great sound.)
What to do NOW?

The good news is that the contest will go on for several more weeks. So, I have three suggestions:

1. Guitar Center: Remove the "need to register in order to vote" hurdle. You'll be glad you did. There will be a ton more traffic and votes, which will further help separate the wheat from the chaff. (And yes, I'll be first to admit that "Motel Detroit" is chaff.)

2. HubSpot blog readers: Vote for Filthy Knuckle! (Seriously -- there's no better way to communicate the problem with the registration hurdle than hijacking the contest in a fun direction.)

3. Slash: Let's jam?! DM me.

Photo courtesy of Tim Griffin.

 

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Posted by Pamela Seiple on Tue, Mar 16, 2010 @ 07:30 AM

COMMENTS

Had great interest in reading your article since I run a lot of contests; the reason that the voter needs to register is because THEY could win a prize too. However, they could have just had one simple page asking for basic contact info and then off you go. The 4+ page of registration just to VOTE including photo upload and confirmation is WAY too time consuming. What were they thinking?

posted on Tuesday, March 16, 2010 at 7:53 AM by amanda


I just registered my dog to vote and got rejected til I changed her birth date to comply with 18 years old requirement. I'm sure this will be a useful addition to their database. And I bet half the rest of their registrations are bogus too. 
When will they ever learn???

posted on Tuesday, March 16, 2010 at 8:06 AM by Anne West


So easy to integrate with facebook and allow users to authenticate using their fb credentials and let fb pass on some demographic data through the authentication process. I'm sure they could've worked with fb to get enough data to make them happy and make this a whole lot easier...too bad.

posted on Tuesday, March 16, 2010 at 8:33 AM by Jamie Contonio


I so agree! I saw the link to this article being passed along on Twitter (thanks @jennafleur and @RandyLewisKemp), and I hoped the article would address registration hoops. The second I spot them, I smell Spam... and I click out of the browser. Just the way it is, and sites need to acknowledge that. 
 
Best of luck to you though!

posted on Tuesday, March 16, 2010 at 11:05 AM by Ashley Sue


There's many comments directed at Guitar Center as to blame, but I feel this is a failure by FameCast. FameCast set up the parameters and should know the “marketing 101s” enough to run the contest to get maximum results. I say shame on FameCast for being greedy and sloppy as true marketers would have never implemented a registration hoop. Don’t discourage this type of marketing by persecuting the client, hold these inadequate self proclaimed “viral and social experts” accountable for poor execution. 
 
 
 
Rock on Guitar Center! 
 

posted on Tuesday, March 16, 2010 at 12:12 PM by Robert


@Robert - agreed, FameCast should have known better, and advised their client Guitar Center on best practices. (Though GC is a pretty savvy web marketing outfit, so would expect them to know this stuff.)

posted on Tuesday, March 16, 2010 at 12:23 PM by Axl


The contest could have a simple but cool branded landing page with simple radio button voting process. Just above "Submit" use a check box for "Yes, enter me in a Guitar Center prize drawing!" which would bring up the registration form with the submit button at the end. Then, people who would never be in the actual target market for Guitar Center could vote and exit, while real targeted leads register for the prize. Wow, think of it: qualified leads!

posted on Tuesday, March 16, 2010 at 1:13 PM by Lisa


Excellent point Jaime.. Why not use fb analytics tool and fb would have helped with bogus registrations.. Too bad they didn't have someone guiding them in their marketing campaign..

posted on Tuesday, March 16, 2010 at 1:59 PM by RM - InBoundMarketingPR


Comments have been closed for this article.