Erin McCarthy

Erin McCarthy is a Principal Customer Success Manager at HubSpot, where she helps small and mid-sized businesses grow revenue through digital marketing and CRM implementation. With over a decade at HubSpot and prior experience at SuperMedia LLC, Erin brings deep expertise in solutions-based selling, inbound marketing, and customer training. She’s skilled in tools like HubSpot, Salesforce, HTML/CSS, and Google Ads. Erin also has a strong background in employee onboarding, curriculum design, and customer communication strategy. Certified in HubSpot and contextual marketing, she’s passionate about helping businesses turn qualified leads into loyal customers.