David J. Anderson

David J. Anderson

David J Anderson is an innovator in management thinking for 21st Century businesses. He is chairman of Lean Kanban Inc., a training, consulting, events, and publishing business, making new ideas accessible to managers across the globe. He has more than 30 years' experience in the high-technology industry, starting with games in the early 1980s. He is the pioneer of both the Kanban Method and Enterprise Services Planning. He is the co-author, along with Alexei Zheglov, of Fit For Purpose: How Modern Businesses Find, Satisfy, and Keep Customers.

Looking to elevate customer experience?

David J. Anderson recommends these Customer Onboarding Templates to lead your new customers through their first several months.