The best internet marketers aren't afraid to share. Share content; share links; share ideas; share data; you name it. In fact, the inbound marketers who love to share usually see fantastic results because of it!
The thing is, sometimes marketers get a little protective of their stuff because there are less than scrupulous people out there who take content and then try to pass it off as their own. All that hard work, and none of the credit. Not cool!
Well, sometimes it's not that someone's being skeevy ... they just don't know "how the internet works." You're supposed to share content, but you're also supposed to give credit where credit is due. So to clear up any confusion and ensure you (and anyone you do business with) is following proper internet etiquette, this post will outline proper methods of source attribution on the internet to guarantee the right people get credit for their hard work and ideas. It's just the polite way to do business on the internet!
Of course, some people who have content online, including (if you can believe it) some marketers, don’t want to share at all and will get very upset if you copy their content, even if you give them full and generous credit for it, with links and all. Then, they or their lawyers, may send you threatening emails or letters and even demand you pay them for using it. Copies of pictures and news articles lead to this unpleasant reaction more than other content types, but you need to be careful about copying anything that doesn’t indicate copying is okay. Take a look at the pointers here about doing it right, and respect it if someone doesn’t want to be copied.
How to Cite Content in Blog Posts
Blogs are hotbeds of source attribution issues, probably just due to the sheer volume of content that's posted there on a daily basis (you awesome inbound marketer, you). So let's walk through a couple common scenarios bloggers come across when creating their content, and figure out how to address them!
Let's say you're quoting another blogger in your post -- hey, sometimes they just explained it so perfectly! Well, first of all, you have to actually quote them. Don't just take their words and adopt them as your own; they took time to think of that explanation! But there's still some internet etiquette that goes along with quoting someone other than just throwing some quotation marks around their statement. Here's the right way to quote someone in your blog post:
Not only does David Meerman Scott get credit for his quote, but his company is mentioned with hyperlinked text to his website. An added bonus is the link to his Twitter handle -- by no means necessary, but certainly a nice gesture! The key here is that you should not just mention the person's name, but also provide them with an inbound link. They're the currency of the internet, and it's just kind of polite behavior now. You should follow this same protocol if you're linking to an entire blog post written by someone else, too; you'll come across this if you like to curate content for things like, say, weekly content round-ups.
One thing to bear in mind when quoting text from someone else's website, however, is that many companies carry content usage guidelines that will let you know if they do or do not want you using their content. If you're not sure what those are, you can take a look at HubSpot's to get an idea, but in a nutshell, they're the guidelines laid out to try to ensure you use the right stuff the right way, and don’t use the wrong stuff. Even when it’s okay, don't just republish their content without giving credit -- that’s not right. One of the notable parts of our content usage guidelines is that you can quote our content on your website, but only up to 75 words; this is to prevent duplicate content issues that would impact both our own organic search rankings, and the other website's. So when quoting content from another source, do a quick check to see whether they have similar guidelines to which you should adhere.
Now let's say you have data you'd like to cite in a blog post -- we do it all the time, because it makes our content juicier! What do you do? This:

The copy around the statistic not only gives credit to the company that published the data, but eMarketer also receives a link back to their site. That link, however, should not just go to their homepage. Point that link to the actual page on which that data lives. This is for the benefit of the reader, too, so they can dig into the research more if they're so inclined.
There's one final caveat to your blog post citations that is just a matter of proper internet etiquette. If you found a quote, article, or data point via another website, it's nice to indicate that in the copy. For example, if you're newsjacking and you found the story via a website, give them a nod that they're the ones who broke the story originally. If you're reading a blog post and there's a particularly compelling quote contained therein from an industry influencer, it's nice to give credit to the blogger that called that out. These kinds of actions help build better relationships with people in your industry -- not to mention make you look credible to your readers.
How to Cite Content in Social Media
When you're sharing someone else's content in social media, the approach you take to give proper credit changes depending on the social network. Here's the breakdown:
To Cite Someone's Content on Twitter: Simply include a "via @username" somewhere in the tweet. If you're retweeting someone's content but you edit their original tweet, be sure to change "RT" to "MT," which stands for "modified tweet."
To Cite Someone's Content on Facebook: Facebook makes it pretty easy to give credit when you're sharing someone else's content right from their own timeline -- they have a 'Share' button ready and waiting for you!
If you're citing content from elsewhere on the web, but want to give attribution to another person or company -- like we did to Marketing Land below for breaking a news story -- you can find that person/company on Facebook and link to their Facebook Timeline in the status update.
Finally, if you're sharing content from another source and they don't have a Facebook page (tsk tsk!), then the link to their piece of content will suffice.
To Cite Someone's Content on LinkedIn: Proper source attribution on LinkedIn is easy as pie. Just include the link to the content you're citing in the update, and mention the person or company name.
To Cite Someone's Content on Google+: On Google+, it's customary to include the name of the person or company whose content you're citing in the text of your update, because you can then link to their Google+ profile, much like you would do on Facebook. Simply include a + or @ and their Google+ name -- they'll pre-populate just like they do on Facebook!
To Cite Someone's Content on Pinterest: Pinterest is all about content sharing, so it's no wonder proper source attribution is basically built right into the platform with their "Repin" button. When you go to repin content, however, sometimes the original creator has included a URL, hashtag, or other indicator of authorship. Don't edit that link out -- it's poor form! And marketers, beware. If you include your link in the "Description" section of your pin, you may get flagged as a spammer.
How to Give Credit to Guest Bloggers and Ghost Writers
Maintaining a blog takes help -- sometimes from guest bloggers or even (gasp!) ghost writers! Now, if you're using a ghost writer, you don't have to give credit to that author. That's the whole point. They're ghosts. You can't see them.
But if you're publishing a post from a guest blogger, you certainly should be giving them credit for their efforts. In a few ways, actually. Here's what you should be doing to give an e-nod to your guest bloggers:
- Mention the guest blogger's name, and if applicable, the company they work for.
- Give them space in the blog post for a short bio that describes what their company does. Allow them to include an inbound link to their website within that byline, too.
- Let them include at least one link within the body of their blog content, too. Some sites allow more than one link within the body of the content, but the minimum should certainly be one!
Some companies also outline very detailed guest blogging policies. If you're concerned about mitigating the differences of opinion on some of these issues, make sure you write out your own detailed guest blogging policies for your website so expectations are set up front.
How to Cite Images and Visual Content
If you're a regular reader of this blog, you know we love (and love other marketers to use) visuals in their content. And we love it even more if you can give credit to the original artist properly! Here's when you need to give credit, when you don't, and how to do it. Not everyone loves to have you share their visual content, so see if it’s okay first.
To Cite Visualizations and Infographics: If you've found an infographic or visualization on another site that you'd like to feature on your website, you should treat it similar to how you'd treat citing any other content on your website. Simply include a link to the original source's website where that visual lives, and include their name in the text.
You should also try your best to uphold image quality when republishing their visual content -- if the website has embed code for that visual, use that code. It makes your life easier, anyway. But you can also include instructions like you see above, "click to enlarge," to make the visual both fit on your website, and give your audience a better user experience.
But what if the visual was designed specifically for your website? Well, if you hired a designer, it depends on the terms you've worked out together. You could hire a ghost designer (kind of like ghost writers) so that the content looks like it was designed in-house by your company. In that case, you don't have to worry about attributing the design work to anyone. If, however, you've agreed to give credit to a designer, there should be some space in the visual (not a lot, but some) that gives them credit for their work. Here's an example of how we gave credit in one of our infographics:
See that last part in the screenshot above? The part that says "Sources" with the URL? That's one of two ways you can cite the sources from which you drew your data points in your infographic. If you have an exhaustive list of sources, it might take up too much room in the visual. Simply create a URL that contains those sources so readers can visit to dig in for more information. Alternately, you can list the sources and their URLs right in the image if it isn't too much of a space-crunch.
How to Cite Photographs and Other Images: Much like your infographic or visualizations, how you cite photos and images featured on your website depends on where you sourced them. When you buy stock imagery, it's license free. You bought it, you own it, and you can do what you want with it. But many marketers are trying to find images for things like, say, blog posts, and don't have to pay for a stock photo every single time. Some people go to Google Images and simply find an image they like ... thing is, all those images have varying levels of permissions. So while it may be okay that some of them are used on your blog or website, that's not universally true of all of them. That's why we love a site called Creative Commons, which lets you search for free images that you can actually use! Just filter like I have in the screenshot below:
If you're not going to modify, adapt, or build upon the image, you don't need to check that second box, but this will deliver you images that you can use on your website -- just be sure to give proper credit to the artist! We simply include a link in our blog posts (like the one you see at the bottom of this very blog post).
Are you taking steps to ensure you give credit where credit's due with shared content on the internet?
Image credit: Dave Duarte


Vince 9:07 AM on August 03, 2012
I'm so glad you wrote this post. It's amazing how many people fail to properly cite the work of others. This will definitely help those that simply needed to be educated but my fear is that the unethical folks that don't care about proper citation will fail to change their ways.
David Hill 9:30 AM on August 03, 2012
I loved the photo that you carefully credited to Dave Duarte - problem is that he didn't take it - he simply viewed it on another site and annotated it - the original as far as I can tell appeared as this 219921,xcitefun-sharing-ice-cream.jpg on a site here http://forum.xcitefun.net/how-xcitefun-members-enjoy-ice-cream-t55470.html but I bet they took it from somewhere as well.
Pip pip
C. Jane Taylor 9:31 AM on August 03, 2012
Thank you! I think I'll share this
Dave Vranicar 9:37 AM on August 03, 2012
This is a terrific post. It's badly needed.
When you look at the Yahoo! Style Guide for information about how to credit your sources in digital media, it's of no help.
When you search Google for similar information, you see a lot of entries about how to cite online sources in print publications, but nothing on how to cite sources used in preparing content for online publications.
Until now, my only resource as been to check how other good sites do it, like Huffington Post and others.
Your article shares some great ideas about how to do credit your sources ethically, without resorting to footnotes or other clumsy notations that interrupt the reader's flow.
Thanks for this!
David Christensen 9:43 AM on August 03, 2012
A very helpful summary and timely reminder about what should be basic practice. It's easy to let this area slip because it's so easy to take short cuts with modern tools and the old excuse - 'everyone is doing it' (it being bending the rules) - plus the fact that in this age posting content isn't restricted to those who have been to University abd been taught about correct etiquette in this regard (a goid thing)
We should remember probably just a generation ago the publishing career high point for many would have been a restroom wall - today the same can be posted online and read by thousands. There are both positive and negative implications as a result!
You make a good point about going further than the minimum to not just acknowledge the source but provide hyperlinks. Great idea and if, when you do so, you copy the originator with an 'FYI' email you are likely to not just brighten their day but create a potential reciprocal approach which adds even further to your credibility and kudos.
I plan to put this into practice myself more diligently as there is nothing but upside to the process and thanks for prompting this.
Randy Kemp 9:51 AM on August 03, 2012
I haven't checked the article's advice about citing references with the various style guides available. I wonder if there might be other ways of citing online article references,depending on what style guide one is following?
Christina 9:59 AM on August 03, 2012
Thank you so much for doing this post.
To avoid duplicate content issues I do try to rewrite something and then following the text with 'source' with a link to the original.
Now at least I don't have to waste my time, and will give a direct quote and list the source correctly.
Thankfully I've been getting it right in social media.
-Christina
Jeff McIntire-Strasburg 10:17 AM on August 03, 2012
This is a much-needed post! I'd love to see even more attention provided to proper use of photos, because I think there's a lot of misinformation out there (just went through this w/a guest blogger). Copyright still applies in most cases: unless a photographer has released the photo under a CC or other alternative copyright, using it with just a link back could earn you a stern rebuke from the copyright holder (at the very least). It's best to get permission in these cases (or find a useful image with a CC license).
Susan 10:27 AM on August 03, 2012
Excellent, timely post, especially in light of recent Jonah Lehrer revelations. Admittedly that situation poses different questions about ethics in writing, but it all comes down to honesty and doing the right thing.
Terra Hoskins 11:04 AM on August 03, 2012
THANK YOU for politely explaining this to those who might not understand copyright infringement, etc. It's happened to me, it's happened to many of us, and my Web presence has been affected. So thanks, HubSpot, for always shining your light and keeping people focused on best practices.
Dan 11:23 AM on August 03, 2012
Very Helpful, Thanks
Here's a question however. And I have been thinking about this for a while.
What if I'm making videos with other peoples pictures.The video has lets say 20 pictures taken by 20 different people.
How do I properly credit the people who took the pictures in a video? Cannot really give links in videos.
Also there is the issue of 20 names. That would create a lot of text that detracts from the video.
Are there negative legal ramifications for me if I just leave the links and photographs name out? I have been.
Not really sure how one deals with this? Your advise is greatly appreciated.
Best Regards
Dan
Stefan Drew 12:28 PM on August 03, 2012
Dan
I'm not sure what other people would want as a photo credit but in a video I'm always happy with a mention on a credits page at the end of the video
Alan Lepofsky 12:30 PM on August 03, 2012
Wow, that's crazy. I used that same picture in a slidedeck back in 2008! Luckily I gave credit and a link!
The Teen Theme 12:47 PM on August 03, 2012
This was really helpful. I do my best to give people credit for their work, and this article has some really good tips. Thanks!
Corey Eridon 12:58 PM on August 03, 2012
@The Teen Theme, exactly! The internet is a black hole, just do the best you can to give credit to the right people!
Addie 1:24 PM on August 03, 2012
I was a mass comm major in a previous life and remember all the times citing sources was drilled into our heads as students. I think people forget it still pertains to internet sources too.
Which of course brings up an interesting question for me. The company I work for had more than one blog in the past and I've been given permission to recycle the content from the inactive ones to the valid one. How does one go about citing that and if it's for the same entity is it even necessary?
Melodie Licht 1:32 PM on August 03, 2012
Great article loaded with all the right information. I very seldom use something from other sites - other than an inline link, because of theFear Factor!
You've made it possible to make my posts much more interesting and informative with the information you shared in this post. A huge thanks to you!
Angelique Duffield 2:49 PM on August 03, 2012
Great article, and some useful tips.
I believe there are 2 types of people who "steal" content - those who are innocently unaware that, for instance, photos found on Google Images do actually have copyright. (I've had clients tell me they thought the images on there were free to use). And others who simply don't care, because they can't be bothered to search for the source, or they "just needed an image for my presentation" and think that makes it ok. Or worse, those who actually crop out logos, owner URLS and copyright labels.
Social sharing has made attribution a grey area - articles posted in blogs, or status updates on Facebook, LinkedIn, Google+ and Twitter; and images uploaded and shared via Tumblr, Flickr, Facebook, and Pinterest. In fact, Pinterest came under fire a few months and changed their linking and guidelines (but how many people actually read the Ts&Cs???) but I still see photos and quotes with no attribution, and it's difficult to track down the original source. A few wks ago, Google Images added a sidebar that pops up when you click an image, which states "Images may be subject to copyright".
I know someone who actually puts an entire blog post within his own post, with just a paragraph that "reviews" the post, or introduces the article, and just a bi-line with link to the author, so it looks like that person is actually a guest blogger or working for him. He also copies entire pages from one page of his website into his blog posts, verbatim. In fact, he teaches his clients to do such things. Result? 97 ranking with Hubspot's Marketing Grader and no apparent penalties for creating duplicate content.
Unfortunately, I've seen more examples of poor sharing etiquette, especially for photos, than good...but Artpics Photo Archive smartly adds their Facebook Page URL AND photographer copyright to every picture.
As social media becomes mainstream, I think the next generation might be better at giving credit if they are properly taught, either in schools (I remember that it was drilled into us in school that you couldn't plagiarize and article from an encyclopedia, book or trade journal, or photocopy books) or with articles like this being shared. Right now, social media is too new, and social etiquette is obvious to marketers, but not the average person.
Christel Aprigliano 2:55 PM on August 03, 2012
A wonderful resource for written content in the digital age. Thanks for what will be an important reference for many.
As someone who works with professional photographers, I'd love to see an expanded article on the use of images (still and video) for blogs and other digital content.
Copyright is a real (and sometimes expensive) predicament for those who appropriate images without permission from photographers. While some use CC licensing for non-commerical blogs, it's another story in commercial settings. (And I do know of some photographers who use a service that searches and then uses legal firms to recover lost licensing fees. It's not pretty when this happens.)
Other great blogging articles by Hubspot tout the benefits of using images to create great blog posts, but the need for proper permissions and understanding of copyright goes far beyond a mention and a link for photographers.
Keep up the great work!
Andrea Drennen 3:58 PM on August 03, 2012
Hey Corey, I would love to see you talk about the marketing ramifications of changing your focus ala http://www.npr.org/blogs/money/2012/07/13/156737801/the-cost-of-free-doughnuts-70-years-of-regret#more
(sorry for the unrelated comment,couldn't figure out where to post article suggestions)
Corey Eridon 4:51 PM on August 03, 2012
@Andrea no worries, as good a place as any for topic recommendations! I'll bookmark this and think about it a bit before writing. I like the topic!
Linda 10:08 PM on August 03, 2012
Thanks!
Robin Gagnon 10:36 AM on August 04, 2012
Now please do a blog posting to tell us what to do when someone picks up our articles and directly copies 100% of them and put them on a website. I'm talking full articles from 500 - 700 words. They pick them up from my site or my blog and just re-post. I've tried reaching out by email but I get no response. Should I complain to google?
Trey Colbert 3:54 PM on August 04, 2012
Thank you for the great tips. It is frustrating when you see other copy your content without giving credit where it is due.
Wayne 1:44 AM on August 07, 2012
I enjoyed. I wish there had been a link to reblog.
I wouldn't have to do as much work when I write on your post.
I hope my readers will get as much from you on marketing as I did. Sometimes, my friends are a little scared of the internet. And I am trying to get them out there with us.
Thanks
Wayne
Craig McGill 12:14 PM on August 07, 2012
Cracking post but wouldn't it be even nicer to reward people with some form of micropayment for their efforts that you are using/citing? After all, credit alone does not pay a mortgage.
Rolando 7:29 AM on August 10, 2012
I'm not an english speaker, so there might be some spelling mistakes. I say I'm sorry in advance.
I'd like to say congratulations. This post is awesome, and really useful for e-writers.
Anyhow, I'd like to ad that, when a writer quotes another, the profit goes not only to the original writer, as you have already explained (and those are profits we need as original writers). There are also great adventages for those how quote. As a writer how qotes, you are not only going to feel good ethically speaking. You are also going to look like a good reader, a good and updated investigator and a lot of other things that deserve a good post like this one I'v just read.
I dont think ethic is the only (or even the best) way to convince people of something. Practical profits are also efficient arguments. That's sad, but true.