This article was written by Jeff Machado , an Inbound Marketing Implementation Specialist with Modern Marketing Support, an Internet Marketing Virtual Assistant company.
One of the hardest things about marketing on Twitter is that it doesn't even look like marketing.
In fact, the closer you watch those who have made a success using inbound marketing techniques , you'll see that it seems that they're not doing much of anything at all. Sure, they're talking to people and sharing some great resources, but that can't be marketing ...
But it is marketing - and it's a powerful kind of reverse-marketing. It's relatively easy, it's fun, and it's really effective.
Looking for ways to tap into this almost effortless style of business promotion? Here are eight easy steps you can follow:
1. Choose Topics Outside Your Niche
As hard as it may be to swallow, you are not your niche. A niche is something you have. But it is not who you are. Choose 5 other things you could possibly Tweet about. On my list are cooking, origami, personality tests, colors, and office supplies. Find more opportunities to Tweet and talk about other things than what your business is. Getting people to like you first is a great place to start on Twitter.
2. Define the Personality You Want To Reach
Thanks to David Meerman Scott , we have the concept of buyer persona and a method for applying it to marketing. Thanks to the Myers Briggs Type Indicator, we have a tool for getting inside that buyer persona's mind. It was easy for me to choose ENFPs (Extraverted, Intuitive, Feeling, and Perceiving) as my target market. They're the types who get lots of ideas and are natural entrepreneurs but struggle with things like internet marketing implementation . 4 little letters can give you a lot of potential Tweet ideas.
3. Use the Search Button at Least 3 Times Per Day + Tweet at Least 15 New People
Lots of Twitter help articles will say "Join the conversation!" but if the people you're following don't seem to engage in conversation and only promote themselves or send out quotes for Re-Tweet bait, what are you supposed to do? That's where the search button comes in. Search for something you're interested in. Find someone you'd like to talk to. Then repeat as much as possible. Use your @ function more than anything else. Engage, don't broadcast.
4. Ask 5 Questions on a Daily Basis
Once you start to find more followers, just ask questions. Will they always get answered? No. But did it cost you a ton of money to ask? Absolutely not. You can't take it personally if no one answers the first time around. But if you're focusing on your buyer persona, you get closer to getting inside their mind. You'll know you're asking the right questions when you start to get responses. Easy to do, easy to measure.
5. Answer at Least 3 Questions Daily
The fewer questions someone has on their mind, the more at peace they are. Questions, especially ones that don't get answered, are the things that keep us up at night. Though it might seem extreme to say, it's very likely that anytime you answer someone's question via a Tweet, you're helping them sleep better at night.
6. Send Out 10 Useful or Entertaining Links (But Be Sure To Track!) Every Day
While desktop applications like TweetDeck or Twhirl offer convenient URL shortening, they are not necessarily the best. You're missing out on one of the best features of Bit.ly and other URL shortening tools like it: click tracking. This is the simplest way to find out if you're Tweeting things that your Followers actually want to know about. Just sign up for Bit.ly's service and Tweet from there when sharing articles and blog posts.
7. Share at Least One Blog Post, Article, or Video Per Week
There are so many options for connecting your blog posts, articles, videos, and all your content to your social media venues. But self serving promotional content just doesn't cut it. Remember the question theory? Use it to your advantage. Think of the questions your target market (or even better, your buyer persona) has and make sure your content answers those questions. Provide content that makes it easier for that person to sleep at night.
8. Test a Different Landing Page from Your Twitter Profile Weekly
If you're doing everything above, you're getting closer to people being more interested in what you have to offer. What will they find when they visit you? Are they going to know exactly how you're going to help them sleep better at night? If not, you need to create landing pages that express just this. As with all good landing page practices, keep on testing.
So what do you think? Is Twitter about as reverse-marketing as it gets? And what other ways are there to measure your success on Twitter? Let's get the conversation rolling in the comments.
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Lisa Almeida 8:53 AM on September 17, 2009
Hey, thanks a million Jeff. This is one of the best set of practical tweet tips I've come across. Me thinks I qualify as your target personality :)
James Gurd 8:57 AM on September 17, 2009
Hi Jeff
Nice article. I like the point about going outside your niche, hadn't thought about that as my Twitter focus has always been work related. I think the goal of engagement is key - getting people to respond, replying to threads, joining in conversation etc gets people's attention better than impersonal messages. These tweets have a place but as part of an overall communication, not the sole element.
thanks
james
Joe Machuta 9:03 AM on September 17, 2009
This is an excellent article that gives great actionable tips. Thank you!
LaTosha Johnson 9:38 AM on September 17, 2009
Hi Jeff,
This is great advice. Number 3 is my favorite because I don't think people use the search function enough. Definitely a great way to meet new people. This is a great article!
Toni Anicic 9:49 AM on September 17, 2009
I believe a really good way to measure your success on Twitter is to count the retweets. You can easily see what kind of content you tweet gets retweeted a lot and try to serve some more of these goodies to your followers.
Keisha 9:50 AM on September 17, 2009
Very helpful checklist. Twitter is a resource that I haven't gained much traction with. I'm sure these ideas will help. Really liked the tip for using "search" to find "topics" to tweet about.
bob nunn 10:43 AM on September 17, 2009
Ok, I'm slow today. #3 intrigues but don't know if I follow. I get the search part but can you be more specific on the rest? Once you find someone you suggesting following them? Direct message? And explain using the @ function. Thanks. I'll wake up soon.
Carmen Krushas 11:13 AM on September 17, 2009
OMG?! WTF?! Are you seriously telling people to be deceptive in their reasons to "like" you? When did selling your services go this direction? First, when did your services get to be SO bad that you have to talk first about origami?! Seriously, the way to properly execute social media marketing through twitter is to align yourself with the "why" intangibles/features of your brand. There is NOTHING WRONG with your product or service. This is probably the MOST bogus blog post and most-ill intended guide I could have read. I think I will blog about this myself. YIKES.
Darrin 11:15 AM on September 17, 2009
Solid article, I like the idea od simply engaging in great converstaions and building from there. It's simple, in fact so simple, most people miss it!
Brianna Young 11:18 AM on September 17, 2009
Jeff, thank you so much for this article. I only recently started using social media to market my business and I wasn't sure what I should actually be doing! This is a great list for those of us who just don't know where to begin.
Thanks again!
claire 11:53 AM on September 17, 2009
Fabulous post emphasising why it's important to not just talk but listen on twitter. It's not a fast process - for me it's more about the journey than the a-b of the fast track destination
Matt 1:30 PM on September 17, 2009
Thanks for the information. Bit.ly is amazing - just signed up!
Lisa Tholen 7:57 PM on September 17, 2009
Thanks for the tips, I just signed up with Bity.ly. Am still working through using social media for my business. Thanks again.
Timothy Jones 12:42 AM on September 18, 2009
My question is if there is room for non-random twitter pages out there. I have heard for example that Dell's twitter account is very successful and has sold them a ton of computers, but (I am guessing) isn't full of "personal' content. Where is the trade-off? Do you have to be a certain size or can a small web design/seo company get away with NOT being personal?
Oscar Del Santo 7:02 AM on September 18, 2009
Great post Jeff. I particularly like the emphasis on not being overtly self-serving and sharing good content, asking and answering questions, etc.
Marketing Meerkat 9:23 AM on September 21, 2009
Great article, thanks for sharing! I just need to take action now...
Tara Shadowen 12:56 PM on September 24, 2009
Jeff, thanks so much; Item 3 is so helpful! You must be right on with Item 2, because I'm one of those ENFPs you were looking for.
Rosadi 10:25 PM on September 29, 2009
Very nice article jeff...right to the point, and it's realy i want it.
Fallen Idol Studio 4:31 PM on October 16, 2009
Great tips. I use Bit.ly all the time and never realized that you could track clicks. This will be helpful to find out if I am posting relevant and interesting topics for my target audience.