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How Many Visitors Should Your Site Get?

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Marketers and small business owners we speak with at HubSpot often ask how many visitors their site should be getting.

The answer depends on several variables including size of company, industry, and the type of product or service the company is selling. To provide a general benchmark, I pulled together some aggregate data on website traffic based on company size and type.

The chart below shows the median weekly unique website visitors for 1,324 HubSpot customers for the 7 days ending September 10, 2009. So, if you're a 6-10 person B2B company and you're getting 124 unique visitors a weekly you're about average for similar companies.


Website Visitors by Company Size and Type

A few notes on the data: The median was used as opposed to the average since a few sites with large numbers of visitors skewed the average up in each category. Therefore, the median serves as a better benchmark for typical companies in each segment. 

I broke out the data by size of company based on number of employees and also by whether the site is for a B2B or B2C company. Not surprisingly, companies with more employees tend to have more website visitors. Also, B2C companies have more visitors than B2B companies regardless of size. However, it's interesting to note that the difference in visitors between B2C and B2B sites seems to be more pronounced in larger companies:

• B2C companies with over 200 employees had 203% more unique visitors than the B2B with over 200 employees.


• B2C companies with 1 to 5 employees had only 67% more unique visitors than the B2B with 1 to 5 employees.

Two groups of customers were filtered out of the analysis:

• Customers with less than five unique visitors per week were filtered out of the analysis since those customers often have not fully launched their websites or have not installed the HubSpot tracking software.


• HubSpot customers that signed up after 7/31/09 were excluded to ensure that the tracking software was fully installed and functional at the time of measurement.
 

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Posted by Michelle Jones on Tue, Sep 22, 2009 @ 07:15 AM

COMMENTS

Excellent data that should provide a solid benchmark for small companies.

posted on Tuesday, September 22, 2009 at 7:28 AM by Jeanne Hopkins


Hmm, just looked at our figures for last week, and we'd have been skewing things a lot :-) Guess you were right to use a median and not a mean.

posted on Tuesday, September 22, 2009 at 7:43 AM by Kerry Dye


Hmm, just looked at our figures for last week, and we'd have been skewing things a lot :-) Guess you were right to use a median and not a mean.

posted on Tuesday, September 22, 2009 at 7:44 AM by Kerry Dye


Um... We're 6-10 employees B2B company that gains more visitors then your highest prediction for 201 or more employees B2C company...

posted on Tuesday, September 22, 2009 at 7:46 AM by Toni Anicic


I'm a one-man band (B2B, copywriting/SEO) and I get 1260 unique visitors per week (and rising). Blogging + Twitter can drive major traffic.

posted on Tuesday, September 22, 2009 at 7:56 AM by Tom Albrighton


A good follow up to this question would be, How many of your visitors turn into customers? 
 
You could get 10 visitors per week and 50% of those turn into customers or 1000 and none of those turn into customers. Which is better? Yep, just 10 visitors.

posted on Tuesday, September 22, 2009 at 7:56 AM by Andrew Rodgers


For a question with no right answer, your stats should help with benchmarking. Of course, Andrew is right. If you're meeting your qualified lead and sales goals with fewer hits, then don't sweat it. You're probably doing a better job of targeting.

posted on Tuesday, September 22, 2009 at 9:10 AM by Melissa Paulik


Thanks for this useful research. I am a one man B2C (guest accommodation) and after assistance in SEO thanks to Hubspot and others, we do much btter than the median. I may stop beating up on my self now

posted on Tuesday, September 22, 2009 at 9:24 AM by Dennis Cook


Thanks for the comments everyone. It seems to be a common theme that the commenters to this post have more traffic than typical sites. This would make sense since, as readers and contributors to an internet marketing blog, you guys are all already ahead of the curve. Keep up the good work! 
 
Speaking as a HubSpot consultant, many of the customers I work with are slow to begin blogging, social media and other traffic-generating activities which would negatively affect their site traffic. Just the act of reading and commenting on this blog could be related to high site traffic. That's just a quick observation...not part of the study.

posted on Tuesday, September 22, 2009 at 10:27 AM by Michelle Jones


Thanks for sharing this general benchmark.

posted on Tuesday, September 22, 2009 at 10:40 AM by Lisa Bascom


Interesting data. But potentially misleading. The quality of your visitors will always be more significant than any specific quantity. You can jack your traffic with irrelevant gimmicks, but will it translate into revenue? Doubtful. Solution: Profile your ideal customers. Be certain of the value they place on your product's (or service's)benefit. Then make your site consistent with your customers' real needs. Not the "needs" you think they have.

posted on Tuesday, September 22, 2009 at 10:54 AM by Turner DeVaughn


These stats seem extraordinary to me. I employ 3 people (part time) yet my site gets 150,000 vistors a week... 

posted on Wednesday, September 23, 2009 at 11:06 AM by Chris Barton


This is so true. It’s not just useful for marketing it can be used in personal relationship too. When you give more, you will receive even more. Of course, we have to sincere and happy about our “gift” otherwise it’s meaningless.

posted on Wednesday, September 23, 2009 at 4:21 PM by NRI


Interesting data, if you are consistently getting visitors than you are doing something right. Targeting the right kind of visitor to come to your website is the key. Just make sure you capture their info and keep them interested.

posted on Thursday, September 24, 2009 at 2:23 PM by <a href="http://www.powerfullistprofits.com">Mike Webb</a>


Thanks Hubspot - absolutely what I have been looking for. Tricks and tactics are all well and good - but the metrics to see where you match up with others (of your own size and depth) is extremely important. Thanks for the measurement!

posted on Friday, September 25, 2009 at 8:53 AM by Matt Harrington


Pretty good post. ckloo blogI just found your site and wanted to say that I have really enjoyed browsing your posts.tiffany world In any case I’ll be subscribing to your blog and I hope you post again soon!ugg boots

posted on Friday, September 25, 2009 at 10:29 PM by vdsv


A good and helpful study. Allow me to suggest another study that may be on sources of traffic. 
 
Sometime back there was a debate whether social media sites bring in traffic. If I remember correctly, SitePoint.Com, the popular site, said that after Google (organic) and direct source, the third biggest is Twitter. 
 
Sure, this study will depend on many factors, and may not be perfect, but at least some indications will be available as to how big traffic is from social media sources for most sites.

posted on Thursday, October 01, 2009 at 12:38 AM by Partha Bhattacharya


The stats are really extraordinary! Could be actually used as a benchmark for a small B2C firm..

posted on Friday, October 09, 2009 at 1:58 AM by Apeksha


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