Business blogging is a marketing tactic that uses blogging to get your business more online visibility. A business blog is a marketing channel (just like social media, direct mail, email marketing, etc.) that helps support business growth.
I had a co-worker email me the other day asking for a blog post about the benefits of business blogging.
"It's for a friend," she said.
Sure it was.
I told her I'd shoot over one of our up-to-date blog posts about why businesses should blog and ... I couldn't find one. Whoops. Quite the meta mistake.
So I'm doing it now. If you're trying to explain one of the core tenets of inbound -- business blogging -- to your boss, a coworker, your mom at Thanksgiving, whomever, then send them this post. I hope it helps.
On the same page? Cool. Let's move on to why you should use blogging as a marketing tactic.
1) It helps drive traffic to your website.
Raise your hand if you want more website visitors. Yeah, me too.
Now think about the ways people find your website:
They could type your name right in to their browser, but that's an audience you already have. They know who you are, you're on their radar, and that doesn't help you get more traffic on top of what you're already getting.
You could pay for traffic by buying an email list (don't you dare!), blasting them, and hoping some people open and click through on the emails. But that's expensive and, you know, illegal.
You could pay for traffic by placing tons of paid ads, which isn't illegal, but still quite expensive. And the second you run out of money, your traffic stops coming, too.
Think about how many pages there are on your website. Probably not a ton, right? And think about how often you update those pages. Probably not that often, right? (How often can you really update your About Us page, you know?)
Well, blogging helps solve both of those problems.
Every time you write a blog post, it's one more indexed page on your website, which means it's one more opportunity for you to show up in search engines and drive traffic to your website in organic search. We'll get into more of the benefits of blogging on your SEO a bit later, but it's also one more cue to Google and other search engines that your website is active and they should be checking in frequently to see what new content to surface.
Blogging also helps you get discovered via social media. Every time you write a blog post, you're creating content that people can share on social networks -- Twitter, LinkedIn, Facebook, Pinterest -- which helps expose your business to a new audience that may not know you yet.
Blog content also helps keep your social media presence going -- instead of asking your social media manager to come up with brand new original content for social media (or creating that content yourself), your blog can serve as that repository of content. You're strengthening your social reach with blog content and driving new website visitors to your blog via your social channels. Quite a symbiotic relationship, if I do say so myself.
So, the first benefit of blogging? It helps drive new traffic to your website and works closely with search engines and social media to do that.
2) It helps convert that traffic into leads.
Now that you have traffic coming to your website through your blog, you have an opportunity to convert that traffic into leads.
Often, these calls-to-action lead to things like free ebooks, free whitepapers, free fact sheets, free webinars, free trials ... basically, any content asset for which someone would be willing to exchange their information. To be super clear for anyone unfamiliar with how traffic-to-lead conversions work, it's as simple as this:
Visitor comes to website
Visitor sees call-to-action for a free offer
Visitor clicks call-to-action and gets to a landing page, which contains a form for them to fill in with their information
Visitor fills out form, submits information, and receives the free offer
If you scroll down in this blog post, you'll see a call-to-action button. In fact, 99.9% of the blog posts we publish have call-to-action buttons ... and yours should, too. That is how you turn that traffic coming to your blog into leads for your sales team.
Note: Not every reader of your blog will become a lead. That's okay. No one converts 100% of the people who read their blog into leads. Just get blogging, put calls-to-action on every blog post, set a visitor-to-lead conversion rate benchmark for yourself, and strive to improve that each month.
3) It helps establish authority.
The best business blogs answer common questions their leads and customers have. If you're consistently creating content that's helpful for your target customer, it'll help establish you as an authority in their eyes. This is a particularly handy tool for Sales and Service professionals.
Can you imagine the impact of sending an educational blog post you wrote to clear things up for a confused customer? Or how many more deals a salesperson could close if their leads discovered blog content written by their salesperson?
"Establishing authority" is a fluffy metric -- certainly not as concrete as traffic and leads, but it's pretty powerful stuff. And if you need to tie the impact of blogging to a less fluffy metric, consider measuring it the same way you measure sales enablement. Because at the end of the day, that's what many of your blog posts are. Think about the sales enablement opportunities blogging presents:
If prospects find answers to their common questions via blog posts written by people at your company, they're much more likely to come into the sales process trusting what you have to say because you've helped them in the past -- even before they were interested in purchasing anything from you.
Prospects that have been reading your blog posts will typically enter the sales process more educated on your place in the market, your industry, and what you have to offer. That makes for a far more productive sales conversation than one held between two relative strangers.
Salespeople who encounter specific questions that require in-depth explanation or a documented answer can pull from an archive of blog posts. Not only do these blog posts help move the sales process along more swiftly than if a sales rep had to create the assets from scratch, but the salesperson is further positioned as a helpful resource to their prospect.
4) It drives long-term results.
You know what would be cool? If any of the following things helped you drive site traffic and generate new leads:
Trip to Hawaii
Going to the gym
Good news, though! That's what blogging does -- largely through search engines. Here's what I mean:
Let's say you sit down for an hour and write and publish a blog post today. Let's say that blog post gets you 100 views and 10 leads. You get another 50 views and 5 leads tomorrow as a few more people find it on social media and some of your subscribers get caught up on their email and RSS. But after a couple days, most of the fanfare from that post dies down and you've netted 150 views and 15 leads.
It's not done.
That blog post is now ranking in search engines. That means for days, weeks, months, and years to come, you can continue to get traffic and leads from that blog post. So while it may feel like day one or bust, in reality, blogging acts more like this:
So while you're hitting your snooze alarm, surfing in Hawaii, and pumping iron, you're also driving traffic and leads. The effort you put in yesterday can turn into hundreds of thousands of views and leads in the future.
In fact, about 70% of the traffic each month on this very blog comes from posts that weren't published in the current month. They come from old posts. Same goes for the leads generated in a current month -- about 90% of the leads we generate every month come from blog posts that were published in previous months. Sometimes years ago.
To me (and hopefully to you), this demonstrates the scalability of business blogging. While you might not see immediate results, over time, you'll be able to count on a predictable amount of traffic and leads for your business without any additional resource investment -- the work to generate that traffic and those leads is already done.
There are other reasons businesses might want to blog, but I think they're smaller and stray from the core benefits of blogging.
For instance, I love to use our blog to test out big campaigns on the cheap -- before we invest a lot of money and time into their creation. I also love to use our blog to help understand our persona better. And while this shouldn't be their primary use, blogs also become great outlets through with marketers can communicate other PR-type important information -- things like product releases or event information. It's certainly easier to get attention for more company-focused initiatives if you've built up your own audience on your own property, as opposed to pitching your story to journalists and hoping one of them bites.
These are all great side effects or uses of a business blog, but they're secondary benefits to me.
If you're looking to start a business blog or get more investment for one you've already started, the reasons above are a great place to start arguing your case.
Are you already well underway when it comes to business blogging? Just starting out? Share your thoughts on business blogging below and what you're looking to get out of it.
Editor's Note: This post was originally published in November 2013 and has been updated for freshness, accuracy, and comprehensiveness.
Originally published Sep 30, 2015 8:00:00 AM, updated September 14 2018