There are 284 million monthly active users on Twitter and chances are, you're one of them -- we certainly are. Unfortunately, just because all of us are active on Twitter doesn't mean we're using it the right way.
And thanks to SocialBro, we have new data from over 200,000 corporate tweets to prove what works on Twitter ... and what doesn't. While some of it confirmed what we suspected, we were also shocked by some of the results. Have a read below and let us know if any of these stats were surprising to you, too.
1) Tweets from businesses that contain images are 34% more likely to get retweeted than tweets from businesses with no image at all. (Click to tweet!)
Are you using images on Twitter yet? If not, keep in mind that photo file sizes can be up to 5MB and animated GIFs can be up to 3MB. You can even tag other users in your photos -- just like on Facebook!
2) Tweets from businesses with a URL placed in the middle of the tweet are 26% more likely to get retweeted than those with a URL placed at the beginning or end of the tweet. (Click to tweet!)
I had no idea that this was the case and upon review, I was most often placing the URL at the end of the tweet -- lesson learned!
3) Tweets from businesses that include hashtags are 33% more likely to get retweeted than tweets without hashtags. (Click to tweet!)
4) Tweets from businesses with one hashtag are 69% more likely to get retweets than those with two hashtags. (Click to tweet!)
When it comes to hashtags, remember that more is less.
5) Hashtags with 11 or more characters get 117% more retweets than those within 6 and 10 characters. (Click to tweet!)
That gives you just enough space to come up with something catchy and on-brand for your tweets.
6) Twitter direct message campaigns get on average a 300% higher click rate than one-off email campaigns. (Click to tweet!)
SocialBro actually has a tool that allows you to create really targeted DM campaigns, keeping you from annoying or spamming your audience.
7) 90% of Twitter users who engage with Twitter-based marketing campaigns will not follow the company on Twitter after the campaign interaction. (Click to tweet!)
90% is a massive number! Have you got a strategy in place to retain the reach from your Twitter marketing campaign after the campaign ends? Check out the best practices listed in The Science of Success on Twitter.
8) Businesses will on average lose 15% of new Twitter followers within three weeks unless they make an effort to engage early. (Click to tweet!)
So if you do manage to convince the tweeps from your marketing campaign to follow you, the work doesn't stop there. You need to retain your followers by being engaged with your community. Speak to them on a one-to-one basis, ask them questions, post funny, honest, and human tweets, and above all, share awesome, valuable content that they will find super valuable.
9) Over half (57%) of businesses are spending at least 50% more on Twitter marketing compared with two years ago, with 15% of respondents stating that their spending has tripled. (Click to tweet!)
If you're not experimenting with content amplification on Twitter yet, you're missing out on a very big opportunity. Twitter's targeting features could help you better reach your desired audience.
Originally published Nov 25, 2014 4:00:00 AM, updated January 11 2019