Emotional intelligence -- the ability to recognize, understand, and influence your emotions and the emotions of those around you -- is critical to success.
In fact, research from the Carnegie Institute found that 85% of financial success is dependent on a person’s personality and leadership, communication, and negotiation skills.
Meanwhile, just 15% hinges on their technical ability.
One simple way salespeople can increase their EQ? Imagining themselves (literally) walking in their prospects’ shoes. Research shows this exercise actually improves empathy, which makes it easier to understand the buyer’s challenges and objectives.
But that’s not the only technique reps have at their disposal. Check out the infographic below from Gordon Tredgold for nine more ways to boost EQ.
4 Steps to Getting Emotions to Seep into Sales Conversations, According to the President of LDK Advisory Services
12 Ridiculously Persuasive Words Salespeople Thrive On
Why Your Sales Pitch Should Inspire Hope, Not Fear
7 Powerful Emotions Salespeople Should Leverage to Close More Deals
5 Emotional Characteristics of Truly Great Salespeople [SlideShare]
Confident or Arrogant? How to Tell if You're Rubbing People the Wrong Way
5 Behaviors of Highly Emotionally Intelligent People [Infographic]
10 Magic Words That Move Prospects to Buy
To Win Deals, Make Your Prospect Feel Smart (Here’s How)
How to Leverage Prospect Emotions to Make Sales [Infographic]
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